Facebook’s earns a 1.4-star rating from 15 reviews and 1417 complaints, showing that the majority of social media users are dissatisfied with platform experience.
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Unfairly for no reason took my account.
I joined Facebook many years ago, and had my first Page taken because they said I was a spy! I'm 85 now and never was a spy. I lost years of pictures and I loved my page. Facebook needs to be more careful who they hire. What they did to me, amounts to Elder Abuse!
Pastor Jeanette i. Auteri
1006 Cardinal Dr., Belgrade, Mt
[protected]
PS, I am sure you want some long explaination. You took my account unfairly and you have never given it back. All because I used a different computer to sign on
Desired outcome: My original Facebook Page please!
Facebook account
My Facebook account was hacked on 1st September, name changed to Meta Copyright Bawhchhianta Meta, my email address and phone number were removed from the account so I could not access it. I have been email every Facebook email I can find since then and nobody replies to me. I have seen hundreds of similar posts online. I reported that my account was hacked and Facebook acknowledged that the Password had been changed. I was asked to upload ID which I did (Driving licence), received an email to say I needed to submit a different one, I have tried this multiple times and each time it says that there is a limit to how many times I can do this and to try later. My account is linked to a business page, which has credit card details linked to it, I have no access to that page. I am extremely concerned about the security and why nobody appears to be taking it seriously.
Desired outcome: I would like my Facebook account retrieved and returned to me ASAP.
I have been hacked
On tuesday 19th |september my hotmail account was hacked - I noticed the email around 9.30pm so I changed my password - but then the internet went down in the whole town so I couldnt change facebook - when I checked in the morning my account was logged out but my profile pic had been changed to a back circle - I checked with my friends and one had taken a screen shot of her messenger earlier and the profile picture was someone snorting cocaine. I have emailed every day to try and get help - I have sent screen shots and forwarded the email from microsoft showing the date and time I was hacked -
My business page is also attached to my account which means I cannot log into my business page which is how most of my customers contact me - I just am begging for someone to help me I am having a mental melt down thinking I might have lost all my memories im absolutely distraught.
I even got so desparate that I googled to see if I could get a help desk phone number and ended up getting scammed - it was a fake number makde be believe it was facebook - I can see the red flags now but I was just so happy thinking they could get my page back - please please please help
Desired outcome: I would like facebook to get in touch with me and help me sort my account - i have googled and it says they keep accounts they have deleted still on their system
My facebook account was hacked
Wednesday 13 September 2023, my Facebook account was hacked by someone in Ireland. The hacker changed my password as well as my email address associated with my Facebook account to his email address. I have done everything I could to get my Facebook back, with NO luck at all. I have send a lot of emails to Facebook with the attachments with NO luck. I have saved photos of my children in my Facebook account. It now looks like my Facebook account is disabled. Please help me. I attach all the information that I have.
I am being harassed and defamed on Facebook these individuals are creating fake pages time and time again I block they get new ones. It’s gotten so bad I can’t even post a review on a company without them slandering me publicly. Facebook has purposefully made sure people like me who are harassed and defamed and whom reside in the United States of A. cannot report these situations?! I am being harassed and defamed on facebooks USELESS platform and they do NOTHING! I have reported all of the fake pages these individuals continue to keep those pages and comments stay up for everyone to view. I am looking into suing Mark and his little gang of trolls I lose my life over this my blood is on your hands !
Desired outcome: Delete these accounts! Remove the content! Do what the heck you state you stand for!
Account access, facebook not responding to me about my hacked account.
On 8/1/23 received email stating that an email address was added to my account. Three minutes later received a second email stating my email address was removed. Immediately after that received email informing me my password was changed. This was done while I was sleeping between 5am and 7:30 am. At about 1:30 pm I went thru the account recovery process to regain access to my account. Uploaded my ID to prove who I was and got access to my account. I could not totally regain complete access to remove false information (email and name) and could not change my password. I attempted the account recovery process three times and only got temporary access to my account. I have sent emails to Facebook requesting help and have not received any response..
Franklin Hom
[protected]@hotmail.com
Desired outcome: I want Facebook to contact me and return my account back correcting all the false information.
Facebook Person: Andrew Vereecke posted illegal public gathering
Posting states, I have a large room organized downtown above Murray's Tool and Knife.. Inviting all to attend for musical Jam sessions.. First night scheduled Tuesday September 19th yr 2023..
Andrew has no permission and Andrew is not a tenant at this well known commercial building located in Owen Sound, Ontario Canada..
I have already connected with the Owen Sound ,Ontario Canada Police Department.. The police department stated should anyone unlawfully entry and or tress pass enter the building the night of Tuesday September 19th, the person and person's will be criminally charged and or arrested..
Landlord of the building
Neil Hayhurst
Mobile phone [protected]
Desired outcome: Remove posting and not allow further postings
Account restricted for 24 hrs.
This has been going on in Face Book in my account for the past couple of days. Your account is restricted for 24 hrs You didn't follow our community guidelines. So I can't click on any icons if I like, Heart, or whatever. Why can't you tell a person what they did wrong! This is getting so ridiculous and I'm sick and tired of it.
This has become a habit with your algorithms program. First it is 24 hrs, then it goes to 1 hr. for the past couple of days. I think you need to give me an explanation. It is getting ridiculous and when a person doesn't even know what they did wrong, how do you expect them to correct it. Face Book use to be fun to use and I have many of my High School Friends on here and even relatives I never knew I had. I am 78 years old and don't need this stress in my old age. I enjoy being in a Diabetic Group, but to ask a question, I usually can never see an answer, because Face Book doesn't even send any e-mails of who answered you. But my biggest thing now is this algorithms program and always coming up with these restrictions for what reason?
Thank You for an answer,
Judy Fake on Face Book, Judy Ann [protected]@comcast.net
Desired outcome: YES!!!
Restricted for 24 hrs. and then 1 hr. then 24 hrs. again
This has become a habit with your algorithms program. First it is 24 hrs, then it goes to 1 hr. for the past couple of days. I think you need to give me an explanation. It is getting ridiculous and when a person doesn't even know what they did wrong, how do you expect them to correct it. Face Book use to be fun to use and I have many of my High School Friends on here and even relatives I never knew I had. I am 78 years old and don't need this stress in my old age. I enjoy being in a Diabetic Group, but to ask a question, I usually can never see an answer, because Face Book doesn't even send any e-mails of who answered you. But my biggest thing now is this algorithms program and always coming up with these restrictions for what reason?
Thank You for an answer,
Judy Fake.
[protected]@comcast.net.
P.S. I've been a member since 2008 when I became a widow and at that time, I was certainly glad for the company.
Desired outcome: Hopefully, You will be understanding and correct this problem.
My Facebook is hacked
I am not able to login to my Facebook account. Even when I try to login through forgot password system does not recognize my phone number and email address. Instead shows some other email address as shown in the attachment.
My name is Letty John.
user Id is [protected]@hotmail.com
please let me know if you any more information is required.
You can contact me on email
Desired outcome: I want to get my account back.
Wilco big sale
Why has Facebook not removed the following link
https://www.facebook.com/100064057269714/posts/pfbid02cdFDBbV54TGkpAHA8PCBEfgr9Q9jd6L81CJSTgMkpD7xvWaqduxmYzgYmgWWPBwzl/
Or is it because Facebook has not made enough money from the scammers yet?
Is it because META is making money of people being scammed, so allows scammers to stay on the site.
Will META publish this complaint on Facebook as a public viewing, or hide it?
If META are not making money, they will publish, if they are making money, they will hide it.
Desired outcome: Acknowledgement that site has been removed and Facebook reimburses those scammed because of their inaction in checking scampers.
Facebook has been hacked and am not able to resolve
two months ago I was not able to log in my facebook acount. i have tried everyday, getting codes reset options and nothing is working. I went on my husbands facebook and reported mine as fraud also and now it is blocked even further. Pleae help me. I have so may memories, photos, family and friends that I stay connected to on facebook. it is difficult to reach anyone in person for customer support. This is very frustrating.
Desired outcome: Nikkeya bell3/30/77password old: [protected]@password new: Alabama330I would like to be able to get into my facebook personal page and business poemfect gift pagethank you so much
Reporting hacked account
I have tried to report a friend's hacked account - it was impossible. The people who took over his account are ruining his reputation with dirty pictures, etc. They are also posting stupid questions and then asking respondents to message them.
The friend is incapacitated, so I tried that route - using the "Special Request for Medically Incapacitated or Deceased Person's Account. His wife sent me a doctor's note, and I created a Word doc explaining the situation and that she does not have Power of Attorney yet. I was not able to attach both documents, and I could not submit the form with just one. I repeatedly got the error message: "missing required field".
I enter a file name and click "Choose File". File name disappears. See attachment.
There is no help desk. The situation is unacceptable.
Desired outcome: I want this account deleted.
facebook business page hasnt woked since 11th august, hugely effecting my company
my work facebook is down, no explanation, non of the public ie: customers, party bookings etc... can see the page, no messages since the 11th august, its adventure island play centre - why has this happened, it is having a costly effect on my business ...my name is sarah valente
company director
please can someone get back to my as soon as with a resolution and an explanation? my email is : [protected]@gmail.com or telephone number : [protected]
thanking you in advance
Desired outcome: resolution
Account Hack
Good afternoon,
My Facebook account was hacked and after that disable by FB.. I have so many memories/pictures and my family communicates with me through Facebook. This is so frustrating.
Name: Margarita Rivera
Married: Freddy Rivera
Pages: Jeysha L Perez and Mujeres Emprendedoras PC
Account email: [protected]@outlook.com
How can I recover my account? Can y'all help me, please?
Thank you,
Margarita Rivera
[protected]
mrivera.[protected]@outlook.com
Account suspended and I dont know why
Dear sir i have been with facebook for many years though i dont use it much. Last week my friends we on holiday to europe and i loaded messenger so we could talk from europe. I had to load facebook to download a working copy of messenger. The only other thing i used facebook for was to order to electric scooters. I also downloaded some chicken recipies, I dont no why my account has been suspended for 180 days. After 20 years or so i am not sure whats going on. I am 75 years old i am never rude or abusive to anyone. I do note that my account seems to be used and i wasnt even using my computer or phone. Please could you let me know whats going on.
Many Thanks M Richards email at [protected]@iprimus.com.au
Account hacked
My Facebook was hacked in February,2023 by Beneficiaries grant, these people scammed me and took 1,500 from me, right before our closing for the house. I now cannot get into my account at all my email was changed and password as well, and they have been using my old messenger account, to message people about this stupid grant, which is a scam, I need to recover my account had to make a new one, because of these people scamming, and I try to do the steps Facebook has but it's not working. You guys need to have a live person or live chats available for when we cannot access the steps ourselves. I just need my account recovered and hacker caught and stop using my old account.
Desired outcome: Recover account.
Facebook account has been hacked and no login or access week
I have been trying for 7 days as Hacker changed my mobile to his using WhatsApp Account and changed to his email and hacked new Profile setup until get account back. Just no Human at Facebook or WhatsApp just ignored.
It such disappointment the service is no response no concern person's data. No protection is the platform.
I think hacker blocked me.
Desired outcome: My Facebook Account back as personal and Business Data who knows what hacker doing.
Fake US Bullion and other currency fed via Facebook ads
Facebook is generating ad revenue from companies selling fake coins and bullion. Facebook is profiting from these crimes. Facebook is refusing to take down the ads. Facebook is therefor complicit in federal crimes. Facebook is facilitating the rip off of millions of people around the world by feeding these ads into peoples private stream. Facebook has not responded to hundreds of flags on ads that are obviously for fake products including those that claim to be from the US MINT.
Desired outcome: Facebook STOP selling ad space to OBVIOUS ILLEGAL SCAMS.
Recommendation for Facebook
I have an idea that could be a steady source of income for Facebook. Unfortunately, I can not get a phone number or reach any living human being. I have floated my idea past over 100 people and everybody, I mean everybody was very enthusiastic. How do I get somebody to talk to me? This has been a very frustrating search and the only solution I see is to fly to California and show up in person.
Desired outcome: I would like somebody from development to contact me-[protected].
Overview of Facebook complaint handling
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Facebook Contacts
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Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 84 84 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 178 178 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
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Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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Facebook social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Most discussed Facebook complaints
Ripoff/scamRecent comments about Facebook company
Temporarily blocked and friends list disappearance



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