Facebook’s earns a 4.3-star rating from 7780 reviews, showing that the majority of social media users are very satisfied with platform experience.
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websites on Facebook
You allow companies to sell products on Facebook that are scamming people to take there money. You are just as liable as these scamming sites because you allow it to happen, Do you not screen these companies before they place there products on Facebook? I am taking legal actions against Facebook as well as other companies that are involve in fraud, you are accountable for your actions even if you think your not, I have to try and get this stopped, You are committing a crime of fraud, millions of people try and think that when they buy anything on Facebook they may think that it is legit you are committing a crime. Here are just a few of these companies.
CONIWEI INC,
Bed bath & beyond [protected]@outlook.com via emaill.shoplazza.com
Kiasko via shoplineemail.com
Desired outcome: To get these companies off Facebook and for me to be compensated for the loss of purchases and the stress that they us through.
Unfair/unfounded suspension for no reason
I have set up facebook accounts in the past, but I just don't stick with them so I close them after a while. I recently decided to make a facebook account, which I signed up for this afternoon. I opened the account, verified my email, and then left the tab open on my browser for a few hours to make supper, have a shower, jot down some notes for how to write my bio section, and take a photo with my computer to add to my account. I did not yet make one single post, but when I went to fill in more of my new facebook profile, my screen said I had been suspended?!? I clicked the link to appeal my suspension, but I was just sent a link to submit a photo "for verification" , no place to write and provide my side or ask/explain what happened! I had not yet set a photo for my account, the photo I sent in after my suspension was the photo I took tonight to set as my facebook photo, so how can a photo verify my account? I had barely started filling out the details of my new account, what could I have possibly done wrong? I am very disappointed because I was looking forward to using facebook, planning what kind of posts I would like to make, and ways to keep myself interested in using my account this time . Now I am not as eager to start a facebook even if my suspension gets lifted. You really dimmed my excitement. My email is [protected]@gmail.com.
Desired outcome: An apology and an explanation for why my new account was suspended before it barely began is my desired outcome, but I will settle for getting my account suspension lifted.
my permanent account was disabled
My personal Facebook account has been disabled by mistakenly, i am very old Facebook user from 2012 and I can't go to against Facebook community standards guidelines and policy. your fb algorithm mistakenly disabled my original account I used my real name and date of birth in account, and doesn't involve in illegally activities on Facebook platform, I know all of meta rules. Therefore please I request you human review of my account and reinstate my Facebook disabled account as soon as possible.
my Name; Anantha Reddy Gurram
EMAIL ID: [protected]@gmail.com
DATE OF BIRTH: June 2nd 1992
PHONE NUMBER +91 [protected] and +91 [protected]
COUNTRY: India
LOCATION: Hyderabad
Desired outcome: My id [protected]@gmail.com
Account Hacked
Someone hacked my Facebook account on July 16, 2023. They changed my password and removed my email ID and phone number. I am trying to recover my account using the steps provided in the Facebook Help Center, but they are not working. They are giving me a link to visit https://www.facebook.com/login/identify?helpref=help_wizard, where I have to upload an ID. However, when I try to upload the ID, I get a page not found error. There is no way to directly contact Facebook or use email or any other methods to contact them. I have sent messages to Facebook using various social media platforms, but I have not received a response.
do not use dating app
people claim to accuse people on there of stalking them when u cant do that on the app the app has become a scam and games and people wanting one thing making false acusations u can not prove with out video or pics is crime and is 6 months in jail do not let any one do this to u people are immature and have nothing better to do then make false acusations
fixed
Marketplace UK
Dear sir, madam
I recently was scammed by a marketplace user and I lost £60. I tried to recover that money with my bank but I couldn't.
It is extremely sad that these people are damaging marketplace and are allowed to thrive by giving false identities and profiles. The scammed customers should have access to their phone number to retrieve their money.
Marketplace has to change to protect the buying customers.
Desired outcome: Get my money back or the details or the scammers
Hacked facebook and messenger account
My facebook & massenger account was hacked since july 5 by a terrorist using my account to publish terrorism photos & blackmailing me to use my personal photos in an illegal issue. Asking for money,
More than 30 emails were sent with no reply. I phoned call center of facebook in more over 10 countries all over the world.
Even through business chat which I hardly reach they refused to help although I declared them that I m in risk and in a bad need to help.
Desired outcome: i live in fear & stress police report was made but cannt reach the terrorist hacker i live in risk
Marketplace is discriminating against me!
I am trying to offer a loft for rent in my apartment, but I see that Facebook Marketplace has terminated my postings. I don't recall being notified for any reason for this action. In fact, I've looked up my profile and it states that I have "no violations". Then I was able to find "my content" but almost all listings had something wrong with them so then I deleted them.
Perhaps I posted too many of a similar post True, I only need one. I am trying to follow their policies and make sure that there's no discriminatory language.
I have since rewritten the content to better describe only the room and amenities. However, once I pick "Publish" it does not active. I get a "query error" message.
What's strange is that I am able to see one post, that's on "Queer Housing Madison". Perhaps Facebook is discriminating against me?
Desired outcome: Please reinstate my posting to all groups!
To recover my page.
I was hacked and no one will help me. I was hacked 7/11/23 by a nigerian hacker early in the a.m. my page that needs recovered is Robin R. Graham. They changed my email and phone. I have parts of their email and phone number. I got down to the last verification step and didn't receive the final email. help please. I need this page for my business. thank you.
Facebook hacked and you blame me
My Facebook account was hacked a couple months ago. I notified you, my friends notified you, and one girlfriend even sent you the IPO address of who hacked my account. Now whomever hacked my account is posting things I have never and would never post. I have friends in the various federal agencies part of this. I do not appreciate you blaming me. So fix what shows up on Facebook so as not to reflect that I am doing such atrocious things or I will seek legal counsel. You have been told many times.
I won't be sending pictures as you are letting someone keep posting on my facebook account. I do not appreciate this as you have been told many times. Again, I will seek legal counsel, monetary compensation for slanderous/libel accusations against my good character.
Desired outcome: I want my name cleared on line, the internet, all social media accounts, or if not done, I will seek $100,000.00 upon talking with my attorney and federal agents. I worked for the legal system and U.S. Attorneys office for over 30 years.
I have been hacked with obscene message
My facebook page has been on restriction for quite a while now. I DID NOT send the picture in messenger. I WOULD NOT EVER put anything like that on. Not now or ever. Someone had to have hacked my account to be able to send it out under my name. I'm very concerned that it happened, and I placed a message on saying I did not send it. It had to have come from someone else. Could you please check for me and make sure it has been removed everywhere. I sincerely appreciate your help. Thank you Linda Hinkson
I have tried to contact Facebook through many avenues but since I can not get on my account, I don't know how to contact them. Could you please give me an address or phone number on how to contact them.
Desired outcome: To get back on Facebook so I can converse with my relatives.
Service to customer
Why is it my account is being hacked and facebook is doing nothing about it
I also have a new password and you people are not respecting it
and you have closed my account for what
and you dont take phone calls
all the money you people make should have a better system of contact and a better system of protecting your customers
I want a phone call from someone in management not a damn text a live person
This is terrible service and you Mark needs to do something instead of making all of this money and poor service to his customers who made his [censored] rich
Thank you
Burchell Keys-Toyfoya
[protected]
ps Please take my phone number from Facebook off
There was my representative who has contact you with my permission yesterday July 10 2023 with my drivers license photo please respect my decison of choice since your company did nothing
Desired outcome: Put my account back the way it was with my password that is [protected]@0007
Making game purchases and not receiving what I paid for
For the past month while playing Angry Birds, I've tried to purchase power-up offers. I have been getting a message "No Money Was Taken From Your Account" and "The request was invalid or incomplete." That was on my desktop computer. I could make a purchase from my tablet which is a different payment method.
I normally use PayPal on my computer, but added a couple different credit cards to see if was a PayPal problem and the same thing happened when trying to use those.
Someone sent me some money on PayPal so I went to look at my balance and there were a ton of payments taken out of my account for these purchases and NEVER received anything for it. There are also charges on the other two cards I put in the system. Now I am trying to talk to the card companies and to PayPal because it was well over $600 that came out of my account. I have tried to report this to FaceBook, but have been waiting for customer service to answer me for about 5 hours now.
Desired outcome: I need this money refunded!!!
My Groups Have been taken down
On the 6th oth July 2023 my two Facebook groups were taken down without any warning, I was not warned or anything i made a mistake with something i posted, i regret my mistake and am sorry for what I did. please bring back my two groups am really sorry it was a mistake that will never happen. please facebook bring back my two groups that you deleted from my profile thanks.
Desired outcome: Please Bring back my two Facebook Groups
Please i learned from my mistakes and I'll never repeat that please
Fake account removal
For over a year now I have reported and requested the fake profile of my name to be removed. Yet this account is still up and searchable on facebook. The fact that I have no affiliation with facebook but have to start/have an account to file complaints and report the fake page is ridiculous.
The fake account has no information up and seems to be an inactive account but it is still on facebook.
Desired outcome: Removal of the fake account.
Facebook marketplace
I bought a product from Facebook Marketplace which was paid for and never arrived. I raised complaints through Action Fraud and my bank in an attempt to recover the funds.
I have reported both the vendor and user profile to Facebook and in spite of there being a clear scam and the product that I have bought and paid for, Facebook have allowed the person to relist and continue to sell under the same profile. I reported it to them on several occasions starting five days ago. I have had no contact from Face book. I have evidence of the whole interaction.
Desired outcome: Remove the person from Marketplace and suspend profile, attempt to support recovery of funds, and at the very least some accountability and feedback.
complaint , stolen FB account and my identity
I had my FB account stolen , my idenitiy , the person who has stolen my account is still using my name and I get messages from friends using that account but I can NOT access the stolen account
I want this person found and my account returned to me
I have tried to contact FB many many times and NO answers
The Police maybe involved to investigate FB and my stolen account and Identity
These are criminal offences
Desired outcome: find the person who has stolen my account arrest the person return the account to me
Withdrawing of the facebook customer grant award to my danish bank.
Hello.: I got a message, that I have been chosen to recieve the Facebook Customer Grant Reward.
The amount: US 920.000 should be withdrawed by the Italien bank: Sisalpay Banca Rome, to my danish bank.
But it has not be possible to fulfill the withdrawing. The contact person at the bank: Sebastiano Devastato, want me to pay several transfer costs. upfront.
I have until now payed Euro: 5.840 and US$ 1.055 and he still claims for more.
I have stopped paying now. Can you check if this a internet money-fishing attempt or tell me if everything are fake or not.
I can sent you the documents I have recieved from the EuropeanCentralBank
Sisalpay Banca and from Facebook
Rene Bloch: [protected]@amelia.dk Phone +[protected] Denmark
Fraudster has taken over original account
I had previously opened a complaint but thought that it was resolved so I have marked it resolved
However the fraudster has now seized my account altogether and changed my password. I do not even know what the password is.
I had set up a new page and the new page is working ok. It is my original page that has been taken over by the fraudster.
The fraudster deleted my email and added their email. They changed the password. They have seized my account
I try to report this to Facebook but can not communicate what is happening. Facebook does not realize that I am writing about my original account, not the new one. The one that I am talking about has. a picture of me in a red blouse not the brightly colored shirt
This is actually now the fraudster impersonating me
could you please report this to Facebook for me
Desired outcome: I want my original Facebook account back. The hot mail address is the Fraudster, not me. please delete the hot mail address and add the yahoo email that was deleted.The yahoo email is me
Being banned
I am a new member and I have been banned every single day that I have been a member. I have done nothing wrong. I had two hours left on yesterdays ban and bang I got another twenty four hour ban. I have been on less than ten minutes. Please fix this problem. I share what is already on FB only. I add nothing. At least have the consideration of telling me the problem.
Desired outcome: Leave me alone and worry about the bullies and creeps instead
Facebook Reviews 0
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About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific problem you faced with your Facebook account or service.
- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
- Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
- The company's response or lack thereof.
- How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.
Overview of Facebook complaint handling
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Facebook Contacts
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Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
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Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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Facebook social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 05, 2024
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