Extended Stay Americaillegal monitoring of hotel rooms

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Verified customer
Review updated:

I've been at Extended Stay America at the Plano location on Plano Parkway and the location on Greenville/635 since last week. My first 4 days, I was checked into a room with dirty pillows and got locked in the bathroom with a door that stuck. The main problem was the monitoring of the room during the day and at night by Ted Kelley and Fr. Jonathan Austin as they watched me in my room including undressing and sleeping and made comments. They have stalked me at over 15 locations the past year. I've complained to the apartments and hotels as well as the police and Dallas Diocese, no one has made any effort to stop this. I am made a victim on a daily basis by their perverted behavior and this illegal tampering and privacy invasion. After my 4 day stay was up which I could not get out of, I did a search on hotwire and it pulled up the same location. I was able to cancel this. Did another search and it pulled up the same hotel at a different location I checked in at and had the same problem at across town. I did another search for this week and it resulted in the first location. I thought I would try again in a different room. Same problem and I haven't even been here 2 hours. I cannot get them to stop these illegal practices and for them to comment to say "it must be allowed because I am a single female and it's mandatory to have hotel porn like this" is absurd and illegal. I will write review after review online since no one is doing anything about it. DO NOT move to this location if you have any connection to the Catholic church. If you have means to stop this please email me: [protected]@yahoo.com


  • Lo
    Lorie Catalano Aug 01, 2019

    Well I Have been staying in Warwick, RHODE Island 260 Metro Centre .since May of 2019 first month I paid on my fathers credit card he came in and paid since I have paid cash now I found out they have been charging my fathers card on top of taking my cash the employee Levi was stealing cash we saw the manger at the end of July he said my fathers card would not be charged due to one he did not come in and approve it second there policy says they cant charge a card again unless that person comes in with there card and ID TO CHARGE SO 1000.00 A MONTH ROOM FOR THE LAST THREE MONTHS HAS TURNED INTO 3000.00 I HAVE CALLED SO MANY NUMBERS AND SOME ARE NOT IN SERVICE AND THE ONES THAT ARE TELL ME TO EMAIL MANGERS THAT NEVER RETURN MY EMAILS THEY BASCIALLY HAVE ROBBED ME AND I CANT DO ANYTHING ABOUT IT ..IT IS A DISGRACED WHEN A COMPANY LIKE THIS CAN DO THIS TO PEOPKE AND GET AWAY WITH IT..SOMETHING NEEDS TO BE DONE

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