Extended Stay America review: Manager of Extended Stay of Southfield, MI Racism ( 1 comment)

My husband and I are staying at the Extended Stay America at 26250 American Drive, Southfield, MI 48075. Yesterday afternoon my husband went down to the front desk and informed them that we would be extending our stay until Saturday, September 17, 2022. The young lady at the front desk fine and on Saturday pay $636.00, which is fine.

The manager that worked on the evening of yesterday, called our room and told us we needed to pay the money on Tuesday. My husband went down stairs and spoke to the manager that worked last night and he said he changed his mind.

Prior to all of this happening, I witnessed the manager threatening a white gentleman when a African American woman in front of him called him an ignorant [censored]. She was on her cell phone and checking in at the same time. That was holding up the line. The African American manager threatened to cancel the white gentleman's reservation if he said one more word to the African American woman.

She was the problem.

He was rude to me when I locked myself out of the room and I know I saw him exhibit racism against white people especially against me.

I work for a major law firm here in the Detroit area and we deal with racial discrimination.

He was rude to me about our dogs which did not hurt anyone and were controlled.

I cannot believe that Extended Stay would allow this type of behavior from their staff especially a manager.

In this day and age I think this should be addressed that it happens on both sides of race. I think that the press should have knowledge of what is going on as well as the Court system since this type of behavior should not have to be tolerated by anyone.