Exploria Resorts reviews & complaints 117
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Timeshare
This is not a company you need to get involved with. We have had nothing but trouble with Exploria since signing up with them. I thought we were buying into a vacation benefit that would save our family money. It was presented to us that way. We really feel we have been scammed into something that we'll never experience. We have also had to go back and forth with this company about the fees. They are adding fees and penalties saying we have not paid them and we have. We honestly wish there was time to investigate this company before signing with them. We need this company to take this timeshare back and let us out of this misery. It is not worth the time or the money wasted. It is very unfair that this company is allowed to take advantage of people this way. Please do your research before getting involved. We would like a way out of this immediately.
Desired outcome: Cancel our timeshare contract and release us from all Maintenance fees, etc.
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Exploria Resorts - Timeshare
My name is Sabina Lopez. I'm filling a complaint to Exploria Resorts club, the last may 2023 when through a vacations agency in Facebook page I thought I was buying my first and the best vacation of my life... the package was 5 days in the resort and 3 days cruise and part of the package was a presentation (which I didn't know) I asked them what happen if I...
Read full review of Exploria ResortsExploria Resorts - Timeshare membership
I am extremely dissatisfied with the timeshare product that I was unfortunately coerced into purchasing with Exploria Resorts. The entire sales process was based on lies and manipulations, and I regret putting any trust in the representatives. From the very beginning, I was promised that the timeshare would be a fantastic financial investment and that I...
Read full review of Exploria ResortsExploria Resorts - Timeshare membership
My family and I were convinced to sign a contract with Exploria Resorts under false pretenses, with promises of lower vacation rates and the ability to travel anywhere at any time for fraction of the cost. These promises turned out to be nothing more than outright lies, and I am deeply disturbed that the company would resort to such tactics to deceive...
Read full review of Exploria ResortsExploria Resorts - Timeshare fraud
Dear Complaints Board, I am writing to you to express my profound dissatisfaction with the services that I have received from Exploria Resorts. My experience with this timeshare company has been nothing but a continuous nightmare from the moment I signed up for their services. Exploria Resorts has been using manipulative and coercive sales tactics to bind...
Read full review of Exploria Resorts and 1 commentExploria Resorts - Timeshare
For over a year now, we have been trying to cancel this timeshare and have found no resolution to our problem. We have reached out to the resort, contacted our Attorney General, and now we are sharing information with the expectation that the resort will provide a fair and satisfactory solution. It is unacceptable that we have been paying fees for a...
Read full review of Exploria ResortsExploria Resorts - Huge assessment fee of $9,538 without detailed explanation of what this fee is being applied to.
Not only am I being charged a huge assessment fee of $9,538 but as usual our regular maintenance fee has increased %10. Now if they are collecting this from all of their members without any explanation, that seems like a huge sum of money they will be collecting without any accountability. I am constantly calling to speak with someone about the matter and...
Read full review of Exploria Resorts and 2 commentsTimeshare
We can no longer continue to be owners of the timeshare, as it has become a frustrating burden on our limited income and overall well-being. We don't have any idea about how to get someone else to take this over. The truth is, nobody wants to become entangled in this situation, and who can blame them? We ourselves now regret ever signing up for this agreement and do not want to push this burden onto our children. We feel misled by the information provided to us at the time of signing. We were told that we could sell the timeshare to someone else and that this was a favorable investment, but this has not proven to be the case for us. We are asking for help to clear this situation up as soon as humanly possible.
Desired outcome: We would like the resort to take the membership back and release us from the unfair agreement.
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Additional assessment maintenance fee for 2024
My Name is Rose Ann English & Michelle Small-English 0wner at Exploria / Fairway resorts in the Pocono Mountain Villas owner number is 297698. We have been a member for 15 years; I paid off my loan and has been paying maintenance fees every year. I just received the yearly maintenance fee statement and i was blind sided by a fee that was put on the statement called additional Assessment fee for 3,712.01 which i don't know nothing about and can't afford to pay. It's bad enough and a hardship to just pay the maintenance fee which goes up every year. It has been a hardship financial since COVID. I will wait for your prompt response in this matter.
Thank You Ms English
[protected]@g-mail.com
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Exploria Resorts - Timeshare ownership
Dear Complaint Board: I am writing this complaint against exploria and their predatory, dishonest and money extorting processes. I was an owner with Fairway and Tree Tops almost thirty years prior to exploria taking over the property, at which time I held no mortgage. In spite of their aggressive attempts to sell exploria, I was steadfast that I would not...
Read full review of Exploria Resorts and 1 commentExploria Resorts - Huge assessment fee of $6,000 without detailed explanation of what this fee is being applied to.
Not only are we being charged a huge assessment fee of $6,000 but as usual our regular maintenance fee has increased %10. Now if they are collecting this from all of their members without any explanation, that seems like a huge sum of money they will be collecting without any accountability. We are constantly calling to speak with someone about the matter...
Read full review of Exploria ResortsExploria Resorts - Timeshare
I am extremely frustrated with the way your business operates, and I am making this complaint because I want to put an end to this horrific experience that I am currently going through. When I initially signed the contract, I was under the impression that your company would respect my right to return the timeshare if I found that it was not suitable for my...
Read full review of Exploria ResortsExploria Resorts - Timeshare contract
My experience with this company has been nothing but problems. From the moment we were tricked and deceived into purchasing this so-called vacation product, we have been plagued with very high costs, a lack of availability, and a complete disregard for our needs as customers. During the initial sales pitch, our representative Belinda and others made several...
Read full review of Exploria ResortsExploria Resorts - Timeshare
Dear Complaints Board, I am writing to file a complaint against Exploria and their sales representatives for the way they have treated my family and me. We were presented with an opportunity to become owners at a resort in Orlando, but the experience was far from what we were promised. During the long and tiring meeting, we were told that we would be able...
Read full review of Exploria ResortsExploria Resorts - Timeshare membership
I am very upset with Exploria Resorts and the way that my concerns and complaints have been handled. Despite numerous attempts to voice my grievances and seek help, I have been met with nothing but indifference, and I have come to the conclusion that this organization does not value its customers or their well-being. Let me be clear: I have responsibilitie...
Read full review of Exploria ResortsExploria Resorts - Time share
Words cannot express the level of disappointment we feel towards the dishonest practices and outright negligence that your company has displayed towards us. We entered into this contract with high hopes and expectations, only to be met with a barrage of empty promises and generic responses that have left us feeling powerless and unsupported. It i...
Read full review of Exploria ResortsExploria Resorts - Timeshare
It has been not just a letdown, but a complete disgrace that has left me feeling misled, cheated, and disappointed. When I first purchased the timeshare, I was promised access to top-tier luxury condos and villas. Instead, what I received were overpriced rooms that were dirty and dark. I feel as though I have been scammed by your company, as I was led to...
Read full review of Exploria ResortsExploria Resorts - Exploria timeshare
Dear Complaints Board, I am writing to you to express my disappointment with Exploria and the way they have treated us. My husband and I were lured in by the promise of a great vacation opportunity, but instead, we found ourselves trapped in a timeshare nightmare. From the moment we arrived, there was a lot of pressure placed on us to sign up for a...
Read full review of Exploria ResortsExploria Resorts - Deception regarding timeshare benefits
It is with great regret that I must express my dissatisfaction with the way that Exploria runs its business. My wife and I fell prey to their high-pressure sales tactics in 2006 when we purchased a Summer Isles Condominium Unit for $17,361. At the time of purchase, we were promised a range of benefits that were simply too good to be true. We were told that...
Read full review of Exploria ResortsExploria Resorts - Time share
My family and I have been struggling with timeshare ownership for quite some time now, and unfortunately, we have not received any support or assistance from the timeshare company despite numerous attempts to seek their help. I have reached out to the timeshare for assistance on multiple occasions, explaining my situation and pleading for their help in...
Read full review of Exploria ResortsMost discussed complaints
Timeshare fraud 3 (opinions to this review) Dishonesty, excessives fees 3 (opinions to this review) Huge assessment fee of $9,538 without detailed explanation of what this fee is being applied to. 2 (opinions to this review) I was scammed 2 (opinions to this review) Timeshare ownership 1 (opinions to this review)Recent comments about Exploria Resorts company
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