United States - 34714-4836
Apparently in 2004, I purchased hotel rooms at a modest discount in Los Vegas. I thought the website was a simple vacation website. Since this was 5 years ago, I do not recall the name of the website. As part of the purchase there was a requirement to visit a vacation rental for a 90 minute presentation. This requirement was never made known to me on the website nor was anything mailed to me about this requirement. If it was a requirement, it was buried in the website somewhere and not clearly stated or presented as part of the purchase price... and as I recall the hotel was not much of a bargain. I got to pay for a hotel in Las Vegas (Stayed at Teribles hotel I think with some coupons that were not useful - could have picked these up anywhere -- for about 5 days and paid about $500).. cannot be certain if this is where the Vacation SCAM was linked to me.
As part of the strong arm sales (SCAM) tactics, the Leisure Time World Travel / Summer Bay Resorts sales people call folks 5 years later to now intimidate them to participate in the vacation plan. Because they claim I did not fulfill the unknown requirement, I can either pay now $496 (with a reimbursement - I hope) or be charged for an expensive vacation package ($1, 500), or face a collections agency. This requires a credit card purchase. All is to their advantage again with no information being provided to me via the mail about the original requirements IN OVER 5 YEARS...
So rather than go through the ordeal of having to deal with this group possibly destroying my excellent credit rating, I have forked up the credit card information and will be moving forward.
Beware of vacation packages not purchased through a known vacation provider. Next time I will only deal with Hotels.com or Priceline.com (both very good vacation sites). These HIDDEN SCAM TERMS need to be clearly spelled out up front and not buried somewhere on their website which is conveniently down.
I have been told today I had won a holiday to Orlando and Daytona beach etc. At first I thought it was a scam...
Pup-up sides with 3000 dollars as a amount to use on Vacations i Summerbay.resorts. Trickin you to pay a amont to secure your Hollidays.. You are whirled aroud between several names securing you, that there is no risk. I feel rearly tricked and naive...Don´t ever call the number in the pup-up windows. It´s an immoral way to trick money aut of people, and you do not now, what you have got for the money, they very quickley withdraw from your accont. Listen to your inner voice...Nobody will ever give you something for free...it´s cool-cool business.
I purchased a book on TV and was asked if I wanted to hear information about vacations! I reluctlently agreed as I was given a picture of a great package deal for $289 4 days/3 nights in Orlando, 2 nights in Daytona and another 2 night stay anaywhere. I booked it, they charged me $45 every time I book. We get there after a long night of traveling-The Ramada Inn @ Westgate! The most crime ridden area in Kissimmee. It was awful! We get this room with no windows and no pictures! I think Abe Lincoln stayed here, it was that old! Come to realize, they offer nicer 3 star accomindations and say they are fully booked-yeah right-in this economy? Then they tell me where I can stay, we pulled in and I was appaled! Then we do this tour @ a location 1 mile from 'hotel' the guy was selling timeshares- He was cool but Summer Bay sucks! We checked out that night and they wouldn't even credit me with $45 fee even though I did not stay! DOUG, the manager, (right) would only say sorry. That's it! Zero customer service! Discusting, shady people opperating this scam from their homes no doubt! The package they sent me was beautiful! Then they do this?! WHATEVER YOU DO DO NOT DEAL WITH THIS SCAM!
On February 7, 2009 I ordered what I thought was going to be a good thing for myself and my family. I was told that for $248.00 I would be getting 4days/3nights in Anaheim, CA for four people with 2 tickets to Disneyland, 4days/3nights in Napa Valley, CA with two tickets to six flags, and 3days/2nights in Las Vegas, NV with two show tickets. Now I knew about the 90-minute presentation. I also knew that I had to provide my own transportation. During the sales call I repeatedly asked the agent if there were going to be any other charges, and I was told “no.” What I was informed was that I would have to provide my own transportation, buy my own food, drinks and entertainment. What was never mentioned to me was that there was a seven day cancellation period, or that I had to pay $15.00 per person per night at the hotel and on top of that I have to give the hotel a $200.00 deposit. None of these things were told to me at the time of purchase.
They gave me a website (www.beginmyvacation.com) but no other contact information. I went on the website and there was nothing there except a "confirmation letter" addressed to me. None of the other links really went any where. No phone numbers, adddresses, or email address for those who wanted to exercise the cancellation policy which just happened to be in very small, light colored print in the middle of the confirmation information. It was not until I called to ask why I haven’t received anything about my vacations that I was told to go to another website (www.greatvacations.com) to review my information. I asked the agent then to send me something, Nothing to send. So now I am ready to use the vacation I call to book and now all these other things. I go on the website and yes it says these things but why wasn’t I given this website to start with? I spent the 6 hours trolling the internet to find whatever I could about Summer Bay Resorts - NOTHING!!!
You today's winner summer please review the bottom info I was told I have won, then after keeping...
The telephone number given by the company does not exist. We now realize after reading a [redacted] that, hey guess what, we have been ripped off! We were given the same offers as the person in the previous report with18 months to take up the holidays. If anyone out there needs more information to catch these cowboys get in touch. If there is anyone out there that can produce evidence that these people are NOT ripoff cowboys other than words that anyone can make up I would like to hear it.
I purchased vacation property and then i was ripped off. The persons name was Steven Tex Tucker. He said he was over all of the place and was just in the town for a few hours to help. He show me a place and then he told us what a good deal that it was and now we haven't been able to use it and it is paid off all i want is my money back and no part of this scam. I have lost over 18000.00 dollars in this company and still cant use the property. Please don't get scammed to i just want my money back and for no one else to get scammed the same way that i was.
Took a credit card number and immediately tried to take monies before telling me about airfare tax exchange rate made it sound as if 498 was total cost unbenounced to them I was broke then asked me to correct this problem by giving them another card number I said it would take time they told me I had 20 min to do so just enough time for me to check them out and I'm not out ha ha but I can see how some people will be taken by them and it should be outlawed made to feel as I did something wrong shame I hope something is done to these frauds to stop them from praying on Canadians.
Winston Salem, NC---I called to have Dish Network installed into my home. THEY transferred me to an extension...
Flashed on screen that i was the [protected] visitor and that i had won a holiday to orlando florida, daytona...
Be careful. . this company uses 10 different business names. If Summer Bay Resorts has your money. . fight...
Do not do business with summer bay resorts! They are a scam! First, I signed up with dish network (who ha...
Ever since silverleaf resorts has been calling me nonstop and Ive complained The people thought it be cute to...
My husband and I and 2 friends arrived at Summer Bay Resorts in Las Vegas on a Friday night in October 2008...
I bought the vacation package in return I would only have to listen to a 90 min presentation. I had 3 vacations and one was to a destination of my choice. The problem is every time I want to go to a destination of my choice they won't or can't give me my reservation. Everytime I call all they want is more money. I haven't gotten my $350 dollars worth and they won't give me it back. The supervisor Gina was rude and argumentative. Don't ever use these crooks for anything. If you already have contact the BBB they will eventually have to do something about them.
First let me say that I did not stay at the resort. I have tried to cancel due to all of the lies that I fell for but have been given the complete runaround. I was told that I had won this trip. It was offered to me when I signed up with Direct TV. I was smart enough to realize that I had not won, because I never entered. I knew it was a time share and was 100% okay with that. I've done one before and I know the drill. You put up with pushy sales people for a short time, but if you can deal with it you get a cheap or free vacation.
What was sold to me: 4 days/3 nts. in Orlando, FL. I was then given a beautiful spiel about how beautiful Summer Bay was and that I would enjoy this and that and all of the ammenities. I was told about the fantastic rooms. I would also get 2 adult, 2 day passes to Disney. I would get 3 days/2 nts. in Daytona Beach, 2 Free Nascar tickets or a $50 dinner card. Then came the Bahamas. I was told that I would take a roundtrip cruise to the Bahamas and stay 3 days, 2 nights at the Taino Beach Flamingo Bay and then head back to Florida to end my vacation. I was told to go to summerbayresort.com and tainobeach.com. I had just moved, so unfortunately I did not have my internet up yet. If I had, I would have googled it and it would have proven a scam immediately. I confirmed and reconfirmed and was told all I had to pay for was $248 for the 2 Disney Tickets, Port Charges for the cruise and hotel tax. I kept asking about other charges and I was told there were NO OTHER CHAR
I was not told there was a 7 day cancellation period, so I took my time going to the site. When I went there, I realized I'd been had!
The catch/What I got:
There is a $15 per night fee
There is another $7 per night fee
I pay hotel taxes.
The cruise is not payed for, I pay for that which is around $180 per person.
The biggie, I don't even stay at Summer Bay. I stay at a Holiday Inn or similar hotel which is a "Summer Bay Resort" I just go to the resort for the presentation. When I mentioned that later I was told that I could pay $80 per night to upgrade.
I originally set up a payment plan for the $248. I paid $100 on the 1st date and set up for the remaining $148 to come out at a later date after I got paid. They drafted it 12 days early. I now have over $300 in overdraft fees from stupid little purchases because I did not expect the $ to come out yet.
I called and spoke to a Reservations person and she said and I quote "I hate the sales people they are so [censored]ing Ugh!" I was floored. I was told I would have to talk to Quality Assurance who was not willing to budge. Don't fall for it!
If I had this kind of money, I would have booked a vacation where I did not have to deal with a timeshare. Now that I'm out $248+$300 in overdraft fees, there will be no vacation for us this year and I'm definately not going to give Summer Bay another dime!!!
I just got back from Smoky mnts and bought timeshare with Summerbay resorts but after reading reports? I think I will call and cancel all cause all what see here I am getting scared I was taken for a ride. I will put new post after talking to them. I gave them check for 891.00 as deposit. Everything there was fine, hotel was ok but after leaving I try to call the agent and can't reach him. I will call tomorrow and try to stop this.This is Summer bay Resorts in Gatlinburg, Tn. Any idea what to do and how to go about it? Maybe someone can give advise?
This was the dirtiest nastiest place ever the beds were so hard you couldn’t dent them with a sledge hammer which makes for a horrible night after long days at local parks. The people are nasty and the pressure to buy a timeshare is annoying we are already owners somewhere else, but they wouldn’t leave it alone. Don’t waste your money or your RCI points. We are filing a complaint to RCI these people need to be removed from there plan so other unsuspecting families don’t fall prey to a wasted of there time and money at a substandard resort.
My husband & I own a timeshare at Summer Bay Resort in Orlando. On December 14, we mailed two checks into...