The complaint has been investigated and
resolved to the customer's satisfactionResolved Summer Bay Resorts — dishonesty, excessives fees
resolved to the customer's satisfaction
I have owned now for over 6 years. I am on the points system and have had nothing but problems from the time I signed the contract. The office staff is discourteous and management doesn't care about the owners concerns. I was hit with a 30% fee added to my maintenance fee while I was travelling and the Summer Bay website was under maintenance. YEs people we are only talking about one month after the due date. I tried to contact management and I only got their voicemail. Two days later I received a call from their third party collection agency at which time I was told that I can call all I want but the office will only forward my contact information to them. I am looking into filing a class action lawsuit in the name of all harmed owners at Summer Bay. If you are interested I will be posting the informaation very soon. If you are considering purchasing at Summer Bay...think twice. Last, to answer your question, I have never missed a payment over the past 6 yrs.
More Summer Bay Resorts Complaints & Reviews
- Summer Bay Resort - I was scammed
- Exploria Resorts - phone scam, don't let me cancel
- Summer Bay Resort - they just scammed me
- Summer Bay Resort - rip-off
- Summer Bay Resorts - rip off!
- Summer Bay Resorts - abusive bad company scam
- Summer Bay Resort Las Vegas - no availability upon arrival
- Summer Bay Resort - being ripped off
- Summer Bay Resort - if its a scam
- Seller Of Travel #st23944 Summer Bay Resort's - summer bay resort's promotional vacations. &$3000 in travel awards&