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Dear Complaints Board,
I am writing to you to express my profound dissatisfaction with the services that I have received from Exploria Resorts. My experience with this timeshare company has been nothing but a continuous nightmare from the moment I signed up for their services.
Exploria Resorts has been using manipulative and coercive sales tactics to bind me to their timeshare program, which I have repeatedly expressed my desire to cancel. Despite my numerous attempts to cancel my account, the company has refused to honor my request, leaving me with a financial burden that I didn't ask for and cannot afford. I've tried different sites to sell ours for $1.00 to no avail. We have sent Dr. letters stating we can not travel due to health issues, which have also been ignored.
The fact that Exploria Resorts has not canceled my account despite multiple attempts is clear evidence of an unethical business practice. This company has completely disregarded my rights as a customer by continuously ignoring my requests to cancel their services. It appears that they are only interested in securing profits at the expense of their customers' welfare.
In conclusion, I call upon the Complaints Board to take prompt and decisive action to address the unethical and manipulative tactics employed by Exploria Resorts. This company needs to be held to account for their blatant disregard for their customers' rights and welfare.
Sincerely,
Steve Peacock and Christi Caple
Desired outcome: Take back our Timeshare
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This has not been resolved
Numerous letters explaining the high pressure sales that talked us into buying this Timeshare. Also letters from our doctors saying we are unable to travel, including driving more than 20 miles. When we were able to travel, we tried several places and none were ever available except in the Florida resort we stayed in & bought this timeshare. We've tried their sites Exploria said we could sell the Timeshare & couldn't even give it away. It's just a fraud and we want to give it back to them. Please help. We've contacted the ARDA, etc. with no resolution.
I need a place to stay for a little time and would be willing to give you a fair price more than a $1.00. Just email me at david.seth.scott@gmail.com
Also, when you contact me there are ways to get out of it.
Do you mean you would take the title to our Timeshare and we would be out of this mess?
Sincerely
Christi Caple