CB Vehicle Rental and Leasing Europcar International

Europcar International Reviews and Complaints

Europcar International review: Attempted fraud through fabricated damage claims.

Diana Shiel of AU

Jan 27, 2026 3:20 am EST

Featured review

Agreement 158689626
Car returned to Southampton Airport - no-one present to confirm no damage so we took photos and video. 1 month later a fraudulent claim of a 2-5 cm scratch arrived by post in Australia.

Can charges be pressed against Europcar for attempting to take insurance excess? Are individuals remunerated for attempting to increase revenue via untrue damage claims?

Desired outcome: Claim is dropped and deposit refunded immediately. I will consider pressing charges if refund is not made in 5 days.

Confidential Information Hidden: This section contains confidential information visible to verified Europcar International representatives only. If you are affiliated with Europcar International, please claim your business to access these details.

The company could not be more dishonest.
5 years ago I swore I would never use them again - I hope to remember this feeling.
Always take photos and videos - keep all documents. If they do not make money out of renting a car, they do it by ripping off travellers once they are home.

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Europcar International Contacts

Europcar International phone numbers

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United Kingdom

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USA / Canada

More phone numbers

Europcar International emails

customerservicesuk@europcar.com

100%
Confidence score: 100%

Support

Europcar International address

2 rue René Caudron - Bâtiment OP Parc d'Affaires "Val saint-Quentin", Voisins le Bretonneux, 78960, France

Europcar International social media
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Feb 02, 2026
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