ComplaintsBoard Vehicle Rental and Leasing Europcar International Attempted fraud through fabricated damage claims.

Europcar International Reviews and Complaints

Europcar International review: Attempted fraud through fabricated damage claims.

Diana Shiel of AU

Jan 27, 2026 3:20 am UTC

Featured review

Agreement 158689626
Car returned to Southampton Airport - no-one present to confirm no damage so we took photos and video. 1 month later a fraudulent claim of a 2-5 cm scratch arrived by post in Australia.

Can charges be pressed against Europcar for attempting to take insurance excess? Are individuals remunerated for attempting to increase revenue via untrue damage claims?

Desired outcome: Claim is dropped and deposit refunded immediately. I will consider pressing charges if refund is not made in 5 days.

Confidential Information Hidden: This section contains confidential information visible to verified Europcar International representatives only. If you are affiliated with Europcar International, please claim your business to access these details.

The company could not be more dishonest.
5 years ago I swore I would never use them again - I hope to remember this feeling.
Always take photos and videos - keep all documents. If they do not make money out of renting a car, they do it by ripping off travellers once they are home.

0 comments

Add a comment

Europcar International - unrecognised transaction 60

Resolved

Europcar International - fraud and cheating! 39

Europcar International - europcar "serenity pack" scam 4

Resolved

Europcar International - worthless insurance cdw

Resolved

Europcar International - overcharging - swindle! 16

Resolved

Europcar International - charged vat on a rental advertised as being 'vat included'

Europcar International - Unrequested hire charge 3

Resolved

Europcar International - unauthorized credit card charges, unethical behaviour

Europcar International - Rental agreement number: 1098722827 1

Europcar International - fake additional discharges-rental 4500330924 dr49153-15/03/2019 1

View all Europcar International reviews and complaints

Europcar International Contacts

Europcar International phone numbers

+43 1866 1633

Click up if you have successfully reached Europcar International by calling +43 1866 1633 phone number 0 0 users reported that they have successfully reached Europcar International by calling +43 1866 1633 phone number Click down if you have unsuccessfully reached Europcar International by calling +43 1866 1633 phone number 6 6 users reported that they have UNsuccessfully reached Europcar International by calling +43 1866 1633 phone number

Austria

+32 2348 9212

Click up if you have successfully reached Europcar International by calling +32 2348 9212 phone number 0 0 users reported that they have successfully reached Europcar International by calling +32 2348 9212 phone number Click down if you have unsuccessfully reached Europcar International by calling +32 2348 9212 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +32 2348 9212 phone number

Belgium

+45 8933 1133

Click up if you have successfully reached Europcar International by calling +45 8933 1133 phone number 0 0 users reported that they have successfully reached Europcar International by calling +45 8933 1133 phone number Click down if you have unsuccessfully reached Europcar International by calling +45 8933 1133 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +45 8933 1133 phone number

Denmark

+358 403 062 444

Click up if you have successfully reached Europcar International by calling +358 403 062 444 phone number 0 0 users reported that they have successfully reached Europcar International by calling +358 403 062 444 phone number Click down if you have unsuccessfully reached Europcar International by calling +358 403 062 444 phone number 4 4 users reported that they have UNsuccessfully reached Europcar International by calling +358 403 062 444 phone number

Finland

+33 825 358 358

Click up if you have successfully reached Europcar International by calling +33 825 358 358 phone number 9 9 users reported that they have successfully reached Europcar International by calling +33 825 358 358 phone number Click down if you have unsuccessfully reached Europcar International by calling +33 825 358 358 phone number 10 10 users reported that they have UNsuccessfully reached Europcar International by calling +33 825 358 358 phone number

France

+49 405 2018 8000

Click up if you have successfully reached Europcar International by calling +49 405 2018 8000 phone number 0 0 users reported that they have successfully reached Europcar International by calling +49 405 2018 8000 phone number Click down if you have unsuccessfully reached Europcar International by calling +49 405 2018 8000 phone number 20 20 users reported that they have UNsuccessfully reached Europcar International by calling +49 405 2018 8000 phone number

Germany

+353 1812 2880

Click up if you have successfully reached Europcar International by calling +353 1812 2880 phone number 3 3 users reported that they have successfully reached Europcar International by calling +353 1812 2880 phone number Click down if you have unsuccessfully reached Europcar International by calling +353 1812 2880 phone number 5 5 users reported that they have UNsuccessfully reached Europcar International by calling +353 1812 2880 phone number

Ireland

+352 404 228

Click up if you have successfully reached Europcar International by calling +352 404 228 phone number 0 0 users reported that they have successfully reached Europcar International by calling +352 404 228 phone number Click down if you have unsuccessfully reached Europcar International by calling +352 404 228 phone number 2 2 users reported that they have UNsuccessfully reached Europcar International by calling +352 404 228 phone number

Luxembourg

+31 703 811 891

Click up if you have successfully reached Europcar International by calling +31 703 811 891 phone number 0 0 users reported that they have successfully reached Europcar International by calling +31 703 811 891 phone number Click down if you have unsuccessfully reached Europcar International by calling +31 703 811 891 phone number 2 2 users reported that they have UNsuccessfully reached Europcar International by calling +31 703 811 891 phone number

Netherland

+47 6716 5820

Click up if you have successfully reached Europcar International by calling +47 6716 5820 phone number 0 0 users reported that they have successfully reached Europcar International by calling +47 6716 5820 phone number Click down if you have unsuccessfully reached Europcar International by calling +47 6716 5820 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +47 6716 5820 phone number

Norway

+351 219 407 790

Click up if you have successfully reached Europcar International by calling +351 219 407 790 phone number 0 0 users reported that they have successfully reached Europcar International by calling +351 219 407 790 phone number Click down if you have unsuccessfully reached Europcar International by calling +351 219 407 790 phone number 4 4 users reported that they have UNsuccessfully reached Europcar International by calling +351 219 407 790 phone number

Portugal

+34 902 105 030

Click up if you have successfully reached Europcar International by calling +34 902 105 030 phone number 4 4 users reported that they have successfully reached Europcar International by calling +34 902 105 030 phone number Click down if you have unsuccessfully reached Europcar International by calling +34 902 105 030 phone number 6 6 users reported that they have UNsuccessfully reached Europcar International by calling +34 902 105 030 phone number

Spain

+46 8462 4848

Click up if you have successfully reached Europcar International by calling +46 8462 4848 phone number 1 1 users reported that they have successfully reached Europcar International by calling +46 8462 4848 phone number Click down if you have unsuccessfully reached Europcar International by calling +46 8462 4848 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +46 8462 4848 phone number

Sweden

+41 848 808 099

Click up if you have successfully reached Europcar International by calling +41 848 808 099 phone number 2 2 users reported that they have successfully reached Europcar International by calling +41 848 808 099 phone number Click down if you have unsuccessfully reached Europcar International by calling +41 848 808 099 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +41 848 808 099 phone number

Switzerland

+44 87 1384 1087

Click up if you have successfully reached Europcar International by calling +44 87 1384 1087 phone number 6 6 users reported that they have successfully reached Europcar International by calling +44 87 1384 1087 phone number Click down if you have unsuccessfully reached Europcar International by calling +44 87 1384 1087 phone number 8 8 users reported that they have UNsuccessfully reached Europcar International by calling +44 87 1384 1087 phone number

United Kingdom

+1 (877) 940-6900

Click up if you have successfully reached Europcar International by calling +1 (877) 940-6900 phone number 0 0 users reported that they have successfully reached Europcar International by calling +1 (877) 940-6900 phone number Click down if you have unsuccessfully reached Europcar International by calling +1 (877) 940-6900 phone number 0 0 users reported that they have UNsuccessfully reached Europcar International by calling +1 (877) 940-6900 phone number

USA / Canada

More phone numbers

Europcar International emails

customerservicesuk@europcar.com

100%
Confidence score: 100%

Support

Europcar International address

2 rue René Caudron - Bâtiment OP Parc d'Affaires "Val saint-Quentin"?, Voisins le Bretonneux, 78960, France

Europcar International social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 06, 2026
View all Europcar International contacts