Etihad Airwaysmissing baggage

Dear all,

Kindly note that I logged in a complaint in Cairo International Airport as I did not receive one of my two baggages. The bag contains medical treatment (medicine) that cannot be put in a closed area for more than 24 hours and its value worth more than 10, 000 EGP in addition, to watches and perfumes that worth around 9, 000 EGP.

In case of any financial losses, I will be putting all the responsibility on Etihad Airways.

Please find the below flight and complaint details:

Flight number: EY 657
From - to: AUH - CAI
Date of arrival: 09-JUL
Bag tag number: 8607 EY 172796
Complaint ref number: EY 35366

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