The complaint has been investigated and
resolved to the customer's satisfactionResolved Enterprise Rental — hit and run
resolved to the customer's satisfaction
On October 12, 2011, our car which was parked leagally on the corner of Weddington and Sepulveda Blvd in Van Nuys, CA, was struck and damaged considerably by Rafhael Sasson of 8745 Rosewood Ave, Hollywood 90048 (Driver License #B7436848) who was driving a rented truck from Enterprise rental company in Gardena, Ca. This person (Rafhael Sasson) then sped off, but not before a witness was able to identify the truck and license plate. The white bobtail truck had the remains of a Classic Party Rental logo on the side.
After filing a claim with RIS Rental Insurance Services, Inc., they denied our claim for damages. Any reasonable person would agree that with a copy of the rental contract from the driver, together with witness information and identification of the truck, that this claim is valid. Enterprise Rental has scammed me, is responsible for damaging my car, and yet there is nothing I can do about it.