CB Vehicle Rental and Leasing Enterprise Rent-A-Car Complaints #902-921

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: car rental doesn't care

3 comments

Darek of US

Feb 24, 2009 12:09 pm UTC

Resolved

I have a close relative who is very physically and mentally ill. He is checking himself out of intensive care against doctor advice and doctors state he should not be driving because he is a danger to himself and others. Enterprise refuses to take his rental car away from him because they are afraid of a lawsuit. They couldn't care less about the danger they are letting out on the road. Enterprise is a perfect example of corporate greed that does not care about the safety of others.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments

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anonyMiss

Montreal, CA

2 complaint

147 comments

anonyMiss of Montreal, CA

Aug 07, 2009 9:34 pm UTC

Verified customer

Do you have a doctor's note? If not, they have to believe he's using the vehicle properly.

tyguy

Wilmington, US

2 comments

tyguy of Wilmington, US

Jan 15, 2010 5:36 pm UTC

Why don't you take the keys away you dolt? You cannot, with out probable cause, retract a leased asset. Please don't pass the buck on a company and do your part as a family member.

anonyMiss

Montreal, CA

2 complaint

147 comments

anonyMiss of Montreal, CA

Mar 16, 2010 10:47 am UTC

Verified customer

haha, good point tyguy!

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

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For users of TTY devices

+1 (866) 445-8284

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100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838

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Maintenance Program Information

855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000

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en Español

855-266-9565

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100%
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Customer Service

800-307-6666

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Roadside Assistance

866-507-6222

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Enterprise Plus® Member Services

866-225-4284

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Customers with Disabilities

+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

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