Dunkin' Donuts reviews and complaints 1
View all 543 complaintsDunkin' Donuts - Dark roast
I asked for a dark roast and was told they didn't have any dark roast that they could give me a shot of Espresso. I asked again about dark roast because I want coffee not Espresso and specifically dark roast. I settled for the expresso and paid. Before I walked away one of the girls behind the counter said I will go and get some more product from the storage. I asked so I could have gotten dark roast if I waited for you to go to storage.. She replied I am confused. This was a frustrating experience and will probably never stop at dunkin donuts again. Poor customer service.
I don't like paying for what you want to sell but rather what I want to buy.
We have received your comment. Thank you!