Just happened... Burned sandwich made in front of me.. I ask the girl with black hair, about 5'8 hispanic about 30 -40 years old that makes sandwiches to remake it... It was disgusting, burned and cheese looked like old clumpy cheese... She called me a [censored] and said we get what we get its fast food... What do I expect in dunkin donut? All the customer stood up. No one trusted her after. I asked for a manager the employees laughed... No manager on duty? She should be fired! Bad customer service and disgusting food. I will contact my lawyer for the surveillance video monday! My son watch this woman call me names because she did not take pride doing her job.