Duke Energypower outage

This review was posted by
a verified customer
Verified customer

This year has been the worse year I have had with Duke Energy. I run a business that requires freezers to run not be off four times plus so far this year 2017. It cost me a lot of money to recover. If instead of a rate increase to fix your problems, give me a rate decrease every time the power is off over 2 hr. And I want loose everything in my freezer. I can't go to a commission and request money for my loss like Duke Energy can. Try making it fair for your customer's and give us a gairentee to have the power back on so this quits happening. Start doing more Maintance and checks on the lines to make it less outages. Or put them under ground, I know you have the peoples hands tied thinking your the only power they can get, but there is other ways around you Sir. You are the most convenient way for power, and then want to pay half price to buy made power from a person who has a went off grid and make to much power. There power should be the same cost as you sell it to others. What if the hand was turned the other way. Well I guess it's like everything else not fair to the poor only for the rich.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.