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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
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1.1 2963 Reviews
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Dollar Tree complaints 2961

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A
10:44 pm EST
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I went into Dollar Tree tonight to buy a few items for valentines day. It was very busy, and the candy shelves were close to empty. When it was my turn in line the cashier Cornelia pressured me to "just buy a Star Wars bag because it was busy, and she would have to call her manager". When the manager came Cornelia said " well, you have another post void...

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T
8:21 am EST
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I recently had purchased your popping candy with lollipop at a Dollar tree in Turlock California. Unfortunately I am very unhappy with the product I purchased. I purchased 5 packages of them, and none of the popping candy inside popped like it should it was just like eating colored sugar. On the package it says popping candy with lollipop, so I assume that...

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K
12:44 pm EST
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I went in dollar tree this morning and I walked in and the cashier spoke "good morning" and I spoke back. The next thing I here is "we have a big backpack in here. She said it real loud like i'm in there to steal. I would never steal nothing. I pay for everything I want. I feel like that's profiling me as a thief because i'm black with a backpack. I've went...

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V
10:26 am EST
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This morning about 9:30 I was in Dollar in Fair Lawn, NJ (Radburn section) for a quick look around while waiting for a bus. I was browsing at the new collection of spring children's hats and the scarves in the same area. I looked at a particular scarf (I am a collector of scarves) and open it and it was rather large and I thought, this was nicer than the...

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D
7:10 pm EST
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I shop at this location several times and I don't think its fair that we as customers are not allowed to take the shopping carts out to our cars, when we have heavy items to carry. You also have to think about the elderly people who has to struggle with the heavy items, you can see that the baskets don't leave the parking lot. Please consider this suggestions, it will be a big help.

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T
5:46 pm EST
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I had a cup of coffee and they got called so I'll put it in the microwave for less than 1 minute and when I went to get it out and grabbed it it burned my hand I sent you pictures of my burnt and it got up above where you know you normally work and get calluses you know and then I got to talk to my fingers I sent you pictures I have never in my entire life and I am 52 years old had a coffee cup burn my hand and I am very upset

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J
3:57 pm EST
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Good Day, My Name is James. I am writting to complain about an employee named "Marie" who worked the cash register Tuesday Febuary 4th at 10:39AM. I was at her register purchasing cleaning products, when she asked what did I do for a living. Being poliet I informed her I had a cleaning company. She mentions how she had a company and would like to come work...

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W
9:26 am EST
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This is like the 4th time I've stopped at this one and they haven't been open on time! Just unlocked the doors at 9:20 today. Then the manager Bruce is always complaining about how he's over worked and having to run a register every time I come in here. And honestly the parking lot is the trashiest lot I've ever seen and it's not even in a bad area of town.

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J
9:15 pm EST
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We live in St Pete Beach and have always gone in the store on Gulf Blvd. It has become a disgrace. It looks like it it going out of business!!! The isles are empty, boxes piled around. There was detergent spilled in the isle and toys all over the floor. The back is open and you can seee all the open and unopened boxes. It is a DUMP!!! It is an embarrassment...

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3:50 pm EST
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My wife and I popped in to dollar tree to pick up a few items. It was Friday 1/30/2020 around 2 pm. We finished shopping and the line was really long. Only one register was open and the cashier was ringing up items and never looked up to see how large the line was. I said excuse me. Can we get another cashier please. The cashier replied No... patience is a...

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8:55 am EST
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Good morning, I go to the gym every morning which is located on the opposite side of same lot as Dollar tree is located in. The opposite side of lot is always clean, clear of trash and that end of lot the trash containers are never over flowing. But your Dollar tree side of lot always has trash in parking lot, the trash container is never empty and most of...

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L
3:21 pm EST
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01/28/2020 I went into dollar tree to pick up something and usually I get really good customer service but one of the mangers where very rude and I felt like she had something going on she was on her phone and looked very frustrated when I had asked her for where something was I got a nast attiude and she was like it on this asle and when I tried to ask if...

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M
11:08 am EST
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I have been a shopper of Dollar Tree stores since they came to our area. I have been in store 5515 in Rocky Mount, VA multiple times over the last 6+ months and there is never any merchandise on the shelves. There is always carts full of boxes waiting to be put out and it never gets done. On 1/9/2020 I went to the store to buy sugar free candy. There wa...

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C
8:38 pm EST

Dollar Tree shipping

Order # ec133685078

I paid for expedited shipping to arrive by january 21st. It is the 26th and I have yet to receive my items. If I knew it was going to take this long, I wouldn't have paid extra for expedited shipping. There is also no shipping confirmation number for me to track my shipment.

On the website, it is hard to navigate to find a live person for customer service.

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D
7:40 pm EST
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My husband and I were in line today and a girl didnt have a credit card on her so my husband I offered to pay but she declined. And left said she would be right back. So the cashier asked the manager how to void the item and the manager said oh just wait awhile she will be back meantime there was at least 15 people waiting! In line, I said we will pay for...

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D
1:53 pm EST

Dollar Tree gift exchange

I would like to understand what damage it might cause your company to allow customers to exchange items they received for gifts, stocking stuffers, etc., for something that is of actual use to the gift recipient! I shop at Dollar Tree all the time so it would be nice to be able to exchange a buggy of useless crap, for a buggy of items that I actually will be able to use! Simply put, the owners of Dollar Tree are double dipping at their customers expense! Im a single mom if 4 kids so they receive a ton of garbage each holiday from your store...not anymore however! I've asked all family to buy their $1 items ANYwhere but here!? SHAME ON U $ TREE!

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11:10 am EST
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01/25/2020 Store# 5628 8640 Camp Bowie W. Blvd Fort Worth TX 76116-6102 Employee name was Sam Today I went to Dollar Tree at 7:40 am to stand outside the door to wait on the store to open at 8 am. I went to Dollar Tree to purchase the Early Sunday Edition Fort Worth Star Telegram newspaper. It was about 15 other ladies waiting outside the store, when the...

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L
5:49 pm EST
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I was shopping on 1/24/20 in dollar tree on airport road in hot springs, Arkansas. After I made my selections, including 3 birthday balloons, I was informed by the cashier that her manager gave her strict orders not to use the helium tank for anything but Valentine balloons. There was not a sign anywhere stating this policy. Also, The birthday balloons are...

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4:26 pm EST
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On 1/7 I ordered 2 cases of "Pop Fizz Cheers" Glasses. When the glasses arrived, they were 2 cases of "Happy New Year 2020." I returned the glasses to the store on 01/20/20. I have a written note from the store manager, Rick, confirming they were received. To date I have called SEVERAL times to receive the credit as I was told they can't do a credit in the...

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B
4:09 pm EST
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There is an employee that has german shepard working along side of her while on duty. If its a service animal how do you know she has the proper certificates. Per virginia law specifically states that providing companionship, emotional support, well-being, or comfort does not qualify as performing work or tasks for a person with a disability... Under the...

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree headquarters
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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