shopping baskets can't leave out of the store
I shop at this location several times and I don't think its fair that we as customers are not allowed to take the shopping carts out to our cars, when we have heavy items to carry. You also have to think about the elderly people who has to struggle with the heavy items, you can see that the baskets don't leave the parking lot. Please consider this suggestions, it will be a big help.
Read full complaintcoffee cup
I had a cup of coffee and they got called so I'll put it in the microwave for less than 1 minute and when I went to get it out and grabbed it it burned my hand I sent you pictures of my burnt and it got up above where you know you normally work and get calluses you know and then I got to talk to my fingers I sent you pictures I have never in my entire life and I am 52 years old had a coffee cup burn my hand and I am very upset
Read full complaintunethical behavior
Good Day, My Name is James. I am writting to complain about an employee named "Marie" who worked the cash register Tuesday Febuary 4th at 10:39AM. I was at her register purchasing cleaning products, when she asked what did I do for a living. Being poliet I informed her I had a cleaning company. She mentions how she had a company and would like to come work...
Read full complaintopening late!
This is like the 4th time I've stopped at this one and they haven't been open on time! Just unlocked the doors at 9:20 today. Then the manager Bruce is always complaining about how he's over worked and having to run a register every time I come in here. And honestly the parking lot is the trashiest lot I've ever seen and it's not even in a bad area of town.
Read full complaintstore# 2165 st pete beach, fl
We live in St Pete Beach and have always gone in the store on Gulf Blvd. It has become a disgrace. It looks like it it going out of business!!! The isles are empty, boxes piled around. There was detergent spilled in the isle and toys all over the floor. The back is open and you can seee all the open and unopened boxes. It is a DUMP!!! It is an embarrassment...
Read full complaintcashier was rude nasty and started filming me
My wife and I popped in to dollar tree to pick up a few items. It was Friday 1/30/2020 around 2 pm. We finished shopping and the line was really long. Only one register was open and the cashier was ringing up items and never looked up to see how large the line was. I said excuse me. Can we get another cashier please. The cashier replied No... patience is a...
Read full complaintnever clean trash everywhere
Good morning, I go to the gym every morning which is located on the opposite side of same lot as Dollar tree is located in. The opposite side of lot is always clean, clear of trash and that end of lot the trash containers are never over flowing. But your Dollar tree side of lot always has trash in parking lot, the trash container is never empty and most of...
Read full complainta manager that was working 01/28/2020
01/28/2020 I went into dollar tree to pick up something and usually I get really good customer service but one of the mangers where very rude and I felt like she had something going on she was on her phone and looked very frustrated when I had asked her for where something was I got a nast attiude and she was like it on this asle and when I tried to ask if...
Read full complaintstore #5515
I have been a shopper of Dollar Tree stores since they came to our area. I have been in store 5515 in Rocky Mount, VA multiple times over the last 6+ months and there is never any merchandise on the shelves. There is always carts full of boxes waiting to be put out and it never gets done. On 1/9/2020 I went to the store to buy sugar free candy. There wa...
Read full complaintshipping
Order # ec133685078
I paid for expedited shipping to arrive by january 21st. It is the 26th and I have yet to receive my items. If I knew it was going to take this long, I wouldn't have paid extra for expedited shipping. There is also no shipping confirmation number for me to track my shipment.
On the website, it is hard to navigate to find a live person for customer service.
manger nikia
My husband and I were in line today and a girl didnt have a credit card on her so my husband I offered to pay but she declined. And left said she would be right back. So the cashier asked the manager how to void the item and the manager said oh just wait awhile she will be back meantime there was at least 15 people waiting! In line, I said we will pay for...
Read full complaint and 1 commentgift exchange
I would like to understand what damage it might cause your company to allow customers to exchange items they received for gifts, stocking stuffers, etc., for something that is of actual use to the gift recipient! I shop at Dollar Tree all the time so it would be nice to be able to exchange a buggy of useless crap, for a buggy of items that I actually will be able to use! Simply put, the owners of Dollar Tree are double dipping at their customers expense! Im a single mom if 4 kids so they receive a ton of garbage each holiday from your store...not anymore however! I've asked all family to buy their $1 items ANYwhere but here!? SHAME ON U $ TREE!
unethical behaviour
01/25/2020 Store# 5628 8640 Camp Bowie W. Blvd Fort Worth TX 76116-6102 Employee name was Sam Today I went to Dollar Tree at 7:40 am to stand outside the door to wait on the store to open at 8 am. I went to Dollar Tree to purchase the Early Sunday Edition Fort Worth Star Telegram newspaper. It was about 15 other ladies waiting outside the store, when the...
Read full complaintmanager
I was shopping on 1/24/20 in dollar tree on airport road in hot springs, Arkansas. After I made my selections, including 3 birthday balloons, I was informed by the cashier that her manager gave her strict orders not to use the helium tank for anything but Valentine balloons. There was not a sign anywhere stating this policy. Also, The birthday balloons are...
Read full complaintonline order # ec130974488
On 1/7 I ordered 2 cases of "Pop Fizz Cheers" Glasses. When the glasses arrived, they were 2 cases of "Happy New Year 2020." I returned the glasses to the store on 01/20/20. I have a written note from the store manager, Rick, confirming they were received. To date I have called SEVERAL times to receive the credit as I was told they can't do a credit in the...
Read full complaintcompliant
There is an employee that has german shepard working along side of her while on duty. If its a service animal how do you know she has the proper certificates. Per virginia law specifically states that providing companionship, emotional support, well-being, or comfort does not qualify as performing work or tasks for a person with a disability... Under the...
Read full complaintcoupon
Hello sometimes I take manufacturing coupons from Sunday paper and the coupons have no exclusion that's mean are used easily at dollar tree because I see people on YouTube how they use them unfortunately they don't allow me using any coupons I ask how the store manager say automatically is scanned I tell her other use the I see them on YouTube they take...
Read full complaintshort changed.
My name is Larry Camp, I live at 885 Elrod Street, Apt. 601, Cleveland, TN 37311. My phone is [protected]. On January 20, 2020 at 14:17 I made a purchase at the store address above, in the amount of $2.20 (tax included) with a $20 bill, and the cashier gave me back $7.80 because he said I gave him a $10 bill! I know for a fact it was a 20...because all I...
Read full complaintcashier / policy / restroom
1. Cashier was incredibly rude. When I first entered the store I could hear her loudly complaining to another customer that as far as she was concerned "the customers are going to get just what they ask for and I don't care". Another customer in the same aisle said - there is a girl who needs to find a new job. When I went to check out I was unfortunately...
Read full complaintcustomer service
While on the way to pay for goods I bought.. At i'm a regular to.. Several times a week.. I pick up a couple boxes to see if I can have or pay for.. And jay.. Who says he is a manager.. Who is stocking a shelf... Says rudely you have to ask for those we don't just give them away for free.. I said that's fine I was even willing to pay for it but I was off...
Read full complaint and 1 comment
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