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Dollar General

Dollar General review: Customer and a child complaint

4 comments
M
Author of the review
9:51 pm UTC

Hi, my name is Margie (Marjorie). I was terminated on Friday, September 15 due to a customer complaint with her child. Which the incident happened weeks prior to my termination. I have never got an oral or written warning. Have been excellent employee love working with the store manager and the other employees. Ever the customer joy coming to the store because of the friendly atmosphere we have. Could not tell you the date the incident happened all I know is the child was misbehaving with our pig used for the attention for us to come to the front of the store. The mother told the child to stop squeezing the pig three times. He went to the other pig an continue to squeeze that pig. I went over an ask him for the pig and his age, we keep a chair up front for anyone to use (we have a lot of elderly that come in) I told him, he has eight-minute time out the mother did not say a word. When I was done ringing them up, I ask the child to apologize to his mother for misbehaving, he did. I thank the child, shook his hand and thank the mother too.

Desired outcome: I would like my job back and this record expunged. There were other customers in the store when this incident happened.

Update by Margie Foertsch
Sep 24, 2023 9:07 am UTC

I would really like my job back. Also, will I get a formal responded back to what will be the end result?

4 comments

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Zachary 2001 nnnr
Markham, CA
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Sep 22, 2023 9:04 pm UTC

The employee did not hurt the child. If you think they can be charged basically everyone who works with kids would be charged, as they handle children the same.

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Zachary 2001 nnnr
Markham, CA
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Sep 22, 2023 9:05 pm UTC

I do however doubt this is a true complaint.

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Z
Zachary 2001 nnnr
Markham, CA
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Sep 25, 2023 1:10 am UTC

This is a generic complaint site, you won't get a formal response here. If you get a response it will most likely be an auto response or a bot.

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