Dollar General
Reviews and Complaints

It's a "Dollar General", you get what you pay for.

I disagree I am from a small town went shopping about 30 min from were Ilive in TX . I went in to look at all of there christmas items went to get soap and items i needed. I heard the store manager and the cashier talk about how the lady got out of there site. I thought there were talk about someone else until i was followed around the store the cashier was on every were i went . i was so uncomfortable that i bought items i had and went to another store . I called to ask for the general manager was treated rude by the store manager and i explained it to her and she her answer was two people were arrest yesterday . I told her she could look at the tapes i had noting to hide . But i told her this shouldnt be okay to leave your customers feeling like everyone of them are out to take from you. The store manager talk over me wouldn't let me complain don't know why this women still has a job.
dollar general store #01645
1351 W. universtiy blvd
odessa, tx 79764
phone # [protected]
I still wouldlike to talk to general mananger i did leave my name and phone # with store manager but how rude she was i doubt the gm will get it.
thanks

I think you've inhaled way too many coal dust fumes up there in Nanticoke, PA. "Dollar General" attracts all kinds of vermin for customers trying to scam them. They're merely trying to protect themselves.

I am a sales associate at DG and during my first month in the company, I was called a [censored] by the store manager. I was told by the assistant manager, brought it to the DM's attention, we had a meeting, NOT invovling the one who called me a [censored] and nothing happened after that. For about 4 months that is. We moved stores, we had a new one built about 1?4 mile down the road. During the 48 hour moving period, we had many people from different stores come and help out. I was on the heavy moving duty, so I was working with several men. As I was leaving one day, I heard the manager say to one of the men I was giving a ride to the other store with "Watch out, that ### is ###ing dirty". Thats no way to speak about ANY one. I had the two men that heard her say it, and the 3rd keyholder PLUS the assistant manager who heard it write a letter to corporate. We were to give these letters to our Dm who assured they would get to the proper hands and action would be taken. The following 3 weeks, my store manager (who was clearly clued in by the DM) cut my hours to 5 hours a week in a poor attempt to get me to quit, which didnt work. It is now 9 months later and nothing has happened as of yet.

You may also contact Rollie Toliver at www.rtoliversrt@msn.com

Please contact Rollie Toliver at [protected] concerning suspensions at Dollar General that have not been resolved. He is putting together a case.

Can anyone help? My sister, who is a little slow but very dedicated and hard working, has been working for DG for nearly 2 1/2 years. She went from 3rd key to assistant manager recently. She had a great evaluation and raise a few months ago. Now they have suspended her for questionable DLC's and are investigating? She has copies of each test she took and gave them to the DM. It has been over 2 weeks. No one has contacted her. She lives pay check to pay check.
She is so loyal to company. What should she do? Who should she call? concerned big sister in another state.

I've tried to go the same route you have, thru my SM, then calling the hotline. I finally got a piece of S*** lawyer who took me through 4 yrs of hell, cause he didn't want to do his job. Trust me, let the EEOC know about it, they are the ones who have been working on my case for the last year. So far they have done a fabulous job. Basically I was sexually harassed and I have proof that I sent to DG and they still deny it to this day. DG specifically states "They are lying" ! So whatever happens in the company that they do wrong, whether overworking and underpaying their employees or harassing or discriminating them; they do whatever they can to cover it up, act like it never happened and move on to other business.

I'm in the same situation you are in, I called on my DM and complained about her and the following 2 weeks, I was suspended, pending an investagation, for violence/profanity used at the workplace, no respond from the RM, who was suppose to call me back in 48hrs, had no kowledge that i was even being investagated until that day. Is there anybody I can contact so I can sue them for wrongful termination due to retalilation.

PLEASE FILE A COMPLAINT WITH THE HUMAN RIGHTS COMMISION AND/OR THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION - IT'S FREE. ALL EMPLOYEES HAVE RIGHTS AND YOU HAVE YOURS. THESE AGENCIES KEEP RECORDS OF THIS SORT OF BEHAVIORS BY COMPANIES AND IT'S PROBABLY THE ONLY WAY YOU WILL GET YOUR PROBLEM SOLVED. DOLLAR GENERAL WILL DO NOTHING NOR DOES IT CARE. IT IS A VERY POOR RUN ORGAIZATION.

making govt complaints, meetings with attorneys, postings on the internet, trust me, they have zero interest in bringing you back on staff. Ever.

Stop wasting everyone's time, in particular our government agencies who are strapped and overwhelmed right now as it is without having to deal with some princess who can't accept that their employment with Dollar General has come to an end.

2022 here and they are still doing the same [censored] to people after 2 1/2 years I was wrongfully terminated after I was harassed, threatened, called a liar and so much more all because I filed an HR complaint on my dm and proved my loss prevention manager to be incorrect twice in one day and then again another day. He is the type of man who says he is never wrong and damn sure don't want to be proven wrong by a woman.

I see all of these comments are from 2009 and I have to say it is 2022 and Dollar General still has NOT CHANGED! I worked for them for the last 2 1/2 years and was manager for 1 when I was wrongfully terminated. At first they tried to say I was being investigated and put on suspension for theft and when that did not hold up they fired me for failure to protect company assets which is absurd. If they want you gone they will find any and every way to get you gone. My position was given to someone else before the investigation even began or I was even notified. The day I was called in and put on suspension I was made to wait an hour half in my car with them in complete knowledge of me being out of my heart meds (which dg is the reason I'm on them) then once in the office where I was for over 2 hours I was threatened, denied the right to pick my kids up from school with him saying I would be immediately terminated, proved the theft he was accusing me of to be paid for which he said he did not care and I was a liar. I could go on and on but calling ADR and hr does no good when they will simply cover their own [censored] to prevent possible lawsuits and or termination of their own higher management. It is sad and pathetic that they can get away with doing this to people

Same story here. They harassed me over adjusting a price to match THEIR ad. They claimed it was a mistake that everyone knew about but failed to tell us. Needless to say, they retaliated after I said I was being harassed. Then everyone in management went against me because I said harassment was going on in our store to all the employees. I was forced to quit, now they are trying to sue me for a weird $350 for adjusting prices out of their own ad for the customers to honor THEIR OWN AD! Bunch of losers. Kevin Wagner is the DM and he covers up all the nonsense and protects this store manager so she can scream and yell at everyone. She's told me numerous times how worthless the employees are with very colorful language. I got tired of and told her to stop so then she started in on me and tried firing me. When I brought it up to the DM he said it was nonsense, then I'm harassed the next day at work by him and loss prevention claiming I was wrong for adjusting prices to match their own ad that wasn't ringing up right. These people need investigated big time!

I am a previous employee of Dollar General. I worked there since May, 2013. I was recently fired. The reason was because of failure to protect company assets. I was a key holder and I often closed the store nightly . My store manager claimed that I forgot to close the door to the safe. And even though all of the money was there including the tills, change fund and the deposit I was fired for leaving the safe door open. When I watched it on CCTV I couldn't determine that the door was open. Due to it being black and the store lights are on a timer and go off at 10:07 pm nightly. It was impossible to see the safe door. When I spoke to the district manager he said that when he reviewed CCTV he couldn't see the dial on the outside of the safe door. And he assumed that the door was open. He then proceeded to tell me that I no longer worked for the company. This was on December13th, 2016. Right before the holidays. Truly a bad time to be unemployed. They don't seem to appreciate when they have good people working for them. It's now January 2017 and I'm still unemployed. If you're looking for a job that expects you to work miracles for them and then your fired without any proof then Dollar General is the place for you. They should all be fired for false advertising. That's my story and I'm sticking to it.

I am going through a similar situation. I am calling HR everyday because I was terminated without knowing about it. I have been collecting unemployment and now they are saying I may have to pay it all back because DG terminated me without telling me.

Im a store manager ...Im currently under suspension pending investigation...it was said in our last meeting that they are firing anybody and everybody for anything and everything...Ok i will admit I did have someone in my store that wasnt a DG employee helping me. My DM told me to do what I had to do to get the job done, NO other stores had extra people to lend, no good apps, and i was running 200-300 under payroll a week WHAT A WASTE! Any store manager would agree, ya'll would die for that right? Anyways, there was NOTHING stolen from the store, I have camaras to prove that, during the conversation with LP, wait I failed to mention my DM had "quit" 2 days prior, who knows what really happened, ok...LP...he stated to me and I quote "So if I contact "DMs NAME" and remember I still have his number, he will tell me he said it was ok for you to work a non-DG employee?" I said "NO, he told me to do what I had to do to get the job done" so I did..YES its 110% against policy but either way if my store wasnt done I was losing my job, and if I got caught working the nonDG-employee I was losing my job. However, with the statement he made, contacting my former DM, means he would be discussing DG with a non-DG employee? HMMMMMM 2 wrongs dont make a right...Our region is well I dont know how to explain it, but I will say when you have around 9 DMs w/ the RM, also around 150 employees cleaning up 7 stores in a 48 hr time frame for a Kathleen visit, lets just put it out...would it be safe to say Renting Uhaul trucks and putting rolltainers FULL of product in them, taking them to a disclosed location for 24-48 hrs (until Kathleen was back home) WITHOUT a outgoing transfer AGAINST POLICY? That could fall under employee theft, it was removed from stores by DMs w/ RMs permission...ok so it was brought back...I saw it leave, but never saw it return...So I will lose my job for struggling in a store that cant keep a manager...I run a perfect store before I agreed to take this one...never any problems (after I got it model) I was one of the lucky ones...and DMs and RM will keep their...I see a problem w/ this...Not to mention that LP went outside and YELLED at one of my employees she wasnt even clocked in...I just dont get it guys...

I completely agree that Dollar General will terminate employees for no real valid reasons. I was a store manager for 81/2 years. I felt like this was the job I loved and the company I wanted to stay with for the rest of my life. There were upsets as in any job but overall I did enjoy it a lot. My inventories in my store were under 1.5% for the last few years. I felt like I was bringing the store into a good direction. I did have problems with my asst mgr. He never really got everything done that he was supposed to. I had asked my district managers for cameras every year to help me keep an eye on everything while I was off. I never got cameras. When your store does over a million dollars in sales and the economy is in turmoil and you can only have single coverage every day because you dont have the payroll hours then you know to expect a leap in theft percentages. I fully expected mine to be higher this year, just didnt expect to be fired for "failure to protect company assets". I was told by asset protection that it is all internal. Every employee was fired or suspended for theft. Only two employees admitted to taking something and paid for the item the next day. Left wallets at home or didnt have the cash on them or something. Not everyone was fired the same day which is what really makes no sense to me. The asst mgr and 3rd key were the first to go then 10 days later I was fired after working double shifts every day for those ten days trying to get the store through Christmas. 3 months after I was fired asset protection came in and 3 more people lost their jobs- one of them quit due to stress. How can they possibly fire for failure to protect company assets when they dont give us what we need to protect the assets? Cameras and more payroll so we arent by ourselves would be a good start. My store was robbed in August - the alarm didnt go off because the phone lines were cut so whoever did it had time to take anything and that time of year with all the stock we get in it could be unnoticed. I think they need to rethink how they set up the matrix so we arent in the stores alone and all stores should have cameras. After being fired I had talked to employees and found out that my asst always let them leave before he did. Always said he had to finish up paperwork- which he never touched the paperwork. I had to wait 31/2 months for unemployment to go through because it was denied. I was so far behind on bills and stressed because of it. I think the company could treat the employees so much better after all that we have done for them over the years. I didnt get my full pay on my last check even though my DM said I would. I had 39 hours in when I was terminated and still dont know how they figured up my last check. But not stressed any more trying to keep a store in order on minimal hours!
lasunset7

betting the corporate at Goldman Sachs and Kohlberg Kravis Roberts & Co [KKR.UL] are not aware that those below mentioned FOUR employees are so abused! "The chains also save on marketing -- basically, by not doing any. They approach labor the same way: Dollar General and Family Dollar employ about four people per store. And all the chains rely on closeout and stock-overrun merchandise for a portion of sales." from Businessweek.com May 2004. . . 6 yrs ago and not many changes

It's all about the DM and up, and even the DM's get the boot VERY often, been a merchandiser in these stores since 2005 and that is longer than any manager OR DM for DG. Am currently under fire for OFFERING and offer accepted to PRAY with/for a very stressed out mgr... AFTER work was complete, BEFORE her store closed, and WHILE she was SITTING in her office, NOT WORKING! I am reported for saying THEY should put out particular merchandise, that I as a merchandiser have NOT done a particular job (because THEY did it themselves, therefore I did NOT get paid for MY job!)
Merch in TX

This doesn't surprise me at all. If you feel like you have been discriminated or retaliated against at all, you need to call the EEOC. They will be straight forward with you. They have me. demons.

I would think you have good grounds to sue, Jessica. If all you have stated is true, then there are some laws being broken here, "At Will" or no.

I worked at dollar General for 10 months and the customers were all ###s. One woman cussed me out for 10 minutes and called me a liar because she did not like the price of transmission fluid. I said nothing except to say the price that was calculated by the register was correct.
But she was adamant that I was cheating her because she decided nothing in the store could be sold for more than one dollar. Said she would never shop there again and could get the fluid cheaper at Wal Mart. I checked there and it was 50 cents more than ours. She tried to have me fired for my attitude as well as trying to cheat her.

sorry ... but i haven't been in ONE dollar store that doesnt have the hours CLEARLY posted on the door. Who are you to think you are entitled to stay the extra 15 minutes? I have never worked retail or any job that had customers come in but I am still VERY aware of closing times and people who work these thankless jobs because I know they suck and I don't want to make their life suck more.

Also, who doesn't present a coupon BEFORE they finish an order? If you presented the coupon when you needed to, i'm sure it would have scanned. They hit the total out button, and im sorry, if it's not within the rules ( and yes, its always BEFORE TAX) then after it's totaled out, they cannot change it. I have had cashiers take my coupons, find they are within parameters and wouldn't scan but, since I was so nice would just key in the amount off for me because they can.

Also, who leaves the house WITHOUT their license? You are nuts, your whole post is nuts.Get a grip, realize that The customer is NOT always right and you are prime example. Learn some simple manners and stop being a darn jerk.

I had a Grand shopping experience at DOLLAR GENERAL in the new store in a small town. Several days ago I bought stuff there and they gave me a receipt-coupon for "Spend $20 get $5 off", a time limited offer. Tonight I went there at 8:38 PM (they close at 9 PM). There was not a single person in the store except the cashier and the seemed to be a Mr. Manager. They did not tell me they close soon nor they told me anything while I shopped there. Then when I was sure I had $20 worth of goods in my basket (I thought I had something like $21 in my basket) I went to the cash register and she rang and i gave her $20 bill because the total was $20.02 and I said there you go I get a $5 off and presented the coupon to her. The manager came and he told me I can't get $5 off because I have not purchased for $20. They apparently were not ready to give discounts to guys (me) who fail in arithmetics at school! He said the $20 must be pre-tax. OK I said I will get a couple more things, but he said he can not reverse the transaction. Perhaps those are the Rules, but they could be a little more flexible. So I told him I need the $5 cash to buy gasoline, so I can't purchase that stuff full price, but I said I will buy just SOME of the stuff and leave some. He told me I can't do that, they won't do that, then he told me it is already late and I told him I came in at 8:38 PM and they did not say a word to me that the store will close soon. Then he showed me a watch it was 9:15 PM and I suppose I shopped there for half hour or so, so I said I'm sorry customer always wrong, he was unhappy and told me he will give my money back, although I said I still need the stuff, he told me it can not be reversed as he already started the refund process, then I said I will just buy some of those and he said no, because they are already closed (with a customer still inside), but suddenly he told me he can not refund my money because he needs my ID my driver license, and I told him its in my car, he told me go get it, he opened the door, I then remembered that I left my DL at home ([censor] my bad), about 1/2 mile away from the store, he told me I could get a Police ticket for that, I told him to relax, no big deal, although of course I AM WRONG ALL THE WAY! I felt like a criminal, buying for $19.70 not making for the $5 discount and the total was $20.02 which I thought was fine, so for the difference of those $0.30 they could just make an exception and I could buy from them a LOT MORE in the future, and I already shopped there 3 times before, but NO he insisted to a NO and lose a customer because of 30c and all that other [censor]. So I said you are hurting your company's name and I will not shop there anymore and he told me that will be fine. Again. I am wrong, but the whole coupon thing sounded like a complicated GIMMICK. They got me, they can't refund because my DL is at home! Sorry! never happened before! I guess I ran excited to get a $5 off, which I was going to use to buy gasoline for my lawnmower. I was stuck there, I was hanging there for minutes not knowing what to do, because they got my money they won't sell me goods, they will not refund because I got no ID on me and they will not sell to me again because the damn store is NOW CLOSED! So I thought well all you got to do is to call the police and get me a ticket so I can get my money back and go home from this [censor]ing new store with no customers! Then he finally decided to give my money back and I still thought I should still buy but oh well, not, they are closed, as they said, then fock it and I left. That's it. And I went to a FAMILY DOLLAR (old dirty store nearby), it felt very old and very dirty after the new DOLLAR-GIMMICK-GENERAL store. And I bought some stuff there, but I did not find the other stuff I needed and I think now, how this frogging corporate UNFLEXIBLE foxhole works for the People? ;-)

What do people expect? A person is slave driven when they work for dollar general stores, they are mistreated, and receive condescending remarks from store managers making them feel like second or third class workers and citizens. Dollar General as a corporation treats all employees as trash. It's their big corporation way. So when you say dollar hires very rude people? well, it comes with the territory, the wages stink and they're treated like crap, and you expect someone to have a positive outlook and treat customers with respect with this happening? get real. Next time, go buy your stuff at Walmart, where employees are only treated marginally a bit, better.

Well, as someone who has worked at Dollar General for a while, I can help explain some of your concerns. I hate my job. My stomach churns every time I have to go there. I am a recent college grad who has not been able to find anything yet in this economy that has to do with my degree. I get sick of customers day in and day out who are rude and expect you to bow to them and their needs. Sometimes I don't feel like talking and greeting EVERYONE who walks into the door. While I am not outwardly rude, I may get that way when a customer has been rude first. I hate dealing with the public and customers every day. But in this economy, this is all I have. This is all any of the cashiers where I work have. So for the most part I put on a fake smile and act like I like you, when I probably really don't like you and don't care if you shop at Dollar General. Many of the cashiers are rude because of management and corporate issues. Dollar General does not do a good job of making the employees feel appreciated. They overwork you and underpay you for the crap you have to deal with on a daily basis. You might ask why people would work there if they know the place sucks and doesn't pay much...well, again, in some situations this is all people can get right now. When you see a new cashier every week, it's probably because the management team sucks and the cashier just couldn't take it anymore. I do agree that their are many Dollar General's who hire very rude people. In that situation...if you aren't going to call corporate and tell them, nothing is going to get done and you probably should just stay away from that store then. Anyways, that's just my take on why some cashiers are rude. Why don't you just try to be the nice customer who doesn't give any problems and dwell on every thing the cashier doesn't do-like greet you at the door or know what the hell is on sale. I hardly ever know what's on sale! Plus, if you paid attention to our prices- our sales suck! Half the time they advertise the regular price just to get you to buy it because dumb customers THINK it's on sale. haha

how can you hire people to work at the dollar general and they never speak or acknowledge the customers i went to the dollar general in jackson tennesee they have some of the worst cashier ive ever seen with rudeness have of them dont even know whats on sale when you ask them about the products in the sale papers the dollar general in jackson tennessee on christmasville is one the worst with now you see them now you dont cashier i know they dont pay much but you know that before you take the job i think they need to stop hiring people with nasty attitudes or put them in the back pulling freight

I DONT KNOW WHY THEY ALWAYS HIRE PEOPLE IN CUSTOMER SERVICE THAT NEVER FRIENDLY AND HAVE STANK ATTITUDES I'VE EXPERIENCED THAT MORE TIMES THAN I CAN COUNT THAEY SHOULD HAVE TO GO THROUGH SOME KIND OD CUSTOMER SERVICE TRAINING BEFORE GETTING HIRED TO WORK WITH THE PUBLIC AND DEAL WITH PEOPLE THEY HAVE SOME OF THE RUDEST PEOPLE WORKING AT THE DOLLAR GENERAL EVERY WEEK THERE IS A DIFFERENT CASHIER WORKING THEY CAN NEVER KEEP ANYONE LONGER THAN A WEEK WORKING IM SO USE TO SEEING THEM HIRE SOMEONE THEN QUIT I DONT EVEN BOTHER TO LOOK AT ANYONE NAME TAGS ANYMORE

Here is an idea genius, don't go there.

Have you tried calling corporate? That would probably be better then taking such a petty thing to court...

I almost tripped over some merchandise stacked in an isle at the Dollar General on East Main Street in Laurens, South Carolina last Wednesday. A dollar general employee, with shoulder length stringy, brown hair, thinly built, sort of short, and around 50 years old, gave me a dirty look, rolled her eyes and walked over to a customer who she had been talking to when I first got there, and told her that I tried to purposely trip and fall so I could get some free money. If that was my intention, I would have fallen, not almost fallen. What kind of nuts are operating Dollar Generals? I put back the items that I was going to buy and left. I will not ever shop there again!

Dollar General stores in Alachua County Florida is epidemic in its customer service and general store upkeep. The last straw was when I purchased a 4-pack of socks in which two pairs had numerous holes. Returning the socks I had to endure the store managers accusation that I pulled on the plastic tie and tore the holes myself. The fact was I carefully used a pair of scissors, taking extra care as not to do the very thing this manager accused me of doing.

Other events of disgust are one person in the entire store on a busy Sunday with at least a dozen in line at the checkout. Go ahead and take whatever you want. So much for the safety of their employees.

How about the time where the aisles were literally strewn with merchandise actually heaped into a disorganized pile of various products? One couldn't even go down that aisle due to the clutter.

Here's the last one. (And there's more but I'll spare you). I was purchasing a bottle of shampoo and the cashier asks me how much it costs. "I don't know, I didn't look" I said. The cashier says "why not you should know these things". Yea, like it's my mission in life to learn all Dollar General's prices.

Message to management: How about hiring people with normal cognitive powers and not ###s? Secondly, how about training your managers and staff in customer courtesy. I highly resent the attitude and treatment of your managers and employees. Dollar General website has no customer service link! Does anyone at this corporation even care?

We have an electrical company and have done some work for Dollar General. The work was completed in November of 2007 ann we still have not been paid for the work done. We have contacted them about this and they keep giving us the run around with forms to fill out. If you are a contractor and they contact you, you might want to think twice.

I AGREE WITH YOU 100% AND I EVEN KNOW WHAT STORE YOU ARE TALKING ABOUT.THE MANAGER IN THIS STORE IS AWFULL HOW HE KEEPS HIS JOB IS WELL BEYOND ME.I HAVE BEEN IN THE RETAIL SALES BUISNEES ALL MY LIFE I AM 52 YRS OLD NOW.I HAVE NEVER BEEN TREATED BY ANYONE AS BADLY AS I AN MY DAUGHTER GET TREATED BY THIS MANAGER.MY DAUGHTER EVEN HAS HIM FOLLOWING HER AROUND THE STORE ON OCCASSIONS.THE LAST STRAW FOR ME WAS THE OTHER DAY WHEN I WENT IN TO GET SOME THINGS.I WENT TO GET SOME ALL THAT CLEARLY ON THE LOWER 1/2 OF THE SHELF HAD A YELLOW TAG SAYING 4, 00.WELL I SAID I GOT A 2.00 OFF COUPON THAT MAKES IT 2.00 WHAT A DEAL.YEA RIGHT WHEN WE GOT OUTSIDE MY DAUGHTER WAS LOOKING AT THE RECEIPT AND NOPE THEY CHARGED ME 5, 00.I WENT BK IN AND COMPLAINED WELL THE CASHIER WENT BK TO LOOK YEA THE TAG WAS THERE BUT IT WAS EXPIRED NOT MY FAULT.

I work at Dollar general & I know at our store the employees never smoke any where near the door but the customers do! The customers do not even have the respect to keep the door closed, they will smoke with it open & when you work the register & allergic to it, it is very difficult to breath. I have asthma. Not sure what ever happened to people having respect for others.

Thanks for your complaint Buzz Killington. At least they're not shooting up outside the door.

"It is bad enough when you see a customer throw there cigerate down right before entering a store..."

What, do you want them to throw them IN the store?

you are some kinda busybody who gets pleasure out of depriving others of the things they enjoy.

I work in the Oneonta N.Y store.
it sounds like you should get a lawyer. My store has a hair products for african americans and children. Also sweetheart you have that cashier and manager come to Oneonta, N.Y. ; TRUST me they would get there [censor] kick here my town is equal for and one for all.
I am a 31 year old caucasion female

People that are backwoods hillbilly freaks and say dumb stuff like that should be shot on sight

I'm sorry. but I have to agree with the employee on that one. As one who has worked for Dollar General for a few years (unfortunately!) I have many times had to explain to people why we do not carry African American hair products. Of course I don't use the words as she did, however, I do mention that there isn't enough interest in the product to carry it. I think I would just let this go...she may not have known the correct way to go about the issue because so many African Americans take things the wrong way.

I'm sorry that your son went through this. I worked at Dollar General for a few years. My first manager hated Mexicans and tried to make us follow them around the store. Needless to say, I refused. I feel that Dollar General is concerned with nothing but their almighty dollar.

and you my friend need to understand that you are just an ### running your mouth you have no idea what dollar general is about and you never will so find someone else to torment

ok jason is a person that has been on everyones complaint board saying one thing or another he just wants to run his immature little mouth someone that doesn't know what hard work is and probably never will. And Carolyn dear dollar general corp has been getting away with firing people for the wrong things for years i hate to say it but unless they get a new regional and a new district manager you won't be hired back and usually when your let go they put down no rehire believe me i wished they gave me a another chance they always seem to take the word of part time employees rather than the ones actually working hard

I thoroughly agree that most of the grammar and writing on here is just deplorable. If you want respect and you want people to listen to you, then you have to communicate clearly. If the grammar in this post is any indication of how this person communicated on the job, well...

It DOES matter; it doesn't make a difference if it's a post on the internet or if it is direct business correspondence. Spelling, grammar and clarity do matter.

Can't we all just get along?

Maybe you shouldn't aim so high. Like being hired back on as store manager. If everyone lost there job I really don't think they will hire you back. Not being mean just saying.

I was in the Stockton, MO branch of Dollar General, and saw a rack outside with clothes for 90% off. After I waited in line for five minutes before the manager opened another lane, I was told the pants that were on the rack, along with about nine other pair, that I picked out were not on sale. In the middle of my purchase she left the register and went outside, took the other pants off the rack and refused to give me the sale price. She then blamed the mistake on her staff. I do not complain often, but since Rosalee has become manager at this store I have seen her sit around while her staff is frantically running to do their work. I have also seen her reprimand her staff in front of customers in the middle of their check outs. In short she is not a good manager or co-worker and her customer service is left very wanting.

huh i agree had too have a reason to follow you i have had this to many times also at the store i work at and sorry after awhile we do catch you it might take time but you will get caught

Sounds to me like you've shop-lifted there for over 2 years. He wouldn't follow you around unless you've been identified as a suspicious character.

I feel sorry for the employees. They don't have time to do the register and put away stock. The Dollar Tree is so clean and stock gets put away. They have a person just for that.

I too work for Dollar General. I'm grateful to have a job. The hours are long with 1 break. If you work for 5 hours, you don't get even a 10 minute break to do anything. My store is in the worst area. People stealing, fighting, loud and robbing others. The store down the street was robbed, manager was shot and killed. The store on the next corner was robbed and the clerk was shot along with 2 customers. They want you to, get back the stolen items, chase these people out of the store and risk your life at the same time. If I only knew what the store was like before I was hired... I never would've taken the job. I really don't want to quiet this job, because jobs are hard to find these days, but I'm getting really tired of working in danger and working my schedule and other's too. The manager NEVER have a complete schedule up. So you really can't schedule anything with your family. If you have any days off, he's calling you to cover someone else shift. I love to work their hours if they do not want them... but not if I'm feeling afraid to go to work.

I am going right to the point regarding employees complaining about their job! Be glad you have one, or quit and find something you do like.

I am a DG employee and I totally agree. Our store is open from 8am to 10ph EVERY day. The only days we've closed early since I've been there (whch has been over a year) is on Thanksgiving (8pm), Christmas Eve (6pm), and Easter (7pm). However, somehow our Store Manager seems to magically get every holiday, PLUS every Sunday off, only works 6-11 every Saturday and takes her week long vacation during the week of July 4th and since thats always a day or so after our inventotry, I think its malarky.

All of those who are commenting about "be glad to have a job" clearly have never worked for this company. Maybe you need to get a job application and begin work there at a Dollar General store, because you clearly have no clue as to what is going on here. Do a little research. Why does the company have such a high turn-over rate? If you know anything about management you know what that means. Why is Dollar General involved in so many labor board class action suits? You shouldnt judge a person's circumstances until you have once filled their shoes. This company is a horrible place to work and they do not care anything about their employees, nor do they have a problem letting these employees know how much they dont care. I am currently a store manager and wouldnt wish this job on anyone, whatever level of employment.

You got the job, obviosly because you need the money. Be thankful that you got one, and one that offers you a lot of hours. Work is work no matter what, have some work ethic. You don't see professional complaining when they get called in to work, like for example doctors. I have realized that a lot off people in this country are not thankfull for having a job, for having money in their pockets. I say so, because from my work years i have heard a lot of people complain and [censor], about work. I hear people say :: oh my god, i have to work those days:: than the following week when the pay check comes, i hear :: i have not money to pay my bills, i don't know what im going to do:: over all, people here want [censor] handed out to them in golden plates, with of course nothing return. Just one last thing i wan't to say to people, shut up, and do your job, and if you don't like to work on the holiday's than quit your job, oh and shut up.

The Dollar General may have low prices for some of their items compare to other stores; however, the employeees are extremely rude and fail to take responsibility for their actions!

(The following is a copy of my complaint)

I am writing in regards to an incident that occurred on October 16, 2010 between 8:00am and 9:30am. Until that day, I have never been to a Dollar General Store but I went to the Dollar General (Located on 501 Spring Garden Street, Philadelphia, PA) to take advantage of a $10 gift card for its grand opening, to use a $5 mail-in coupon after buying $20 worth of items, and to use three $1.00 off DG coupons for buying selected items.

After shopping around, I selected items that total about $26 (without including the tax). When I came to the register, the cashier (the store manager) rang up the items to $26.38. I then gave her the coupons. She proceed to scan the 3 $1.00 off DG coupons and place the coupons along with the $5 dollar mail-in coupons in the register. The total of the price came to $21.38. I then gave her the $10 gift card. The overall price came to $11.38. I thought something was odd so I asked the cashier if the $5 mail-in coupon and the three coupons were used. She quickly responded yes and said “waiting for the customer” in a hasty manner to get me to pay for my order. So, I paid and tried to look at the receipt in her presence but then she told that she scanned all the coupons and that I would see it on the receipt.

After stepping out the store, I went over the receipt and did my own calculations and realized that not all the coupons were used. Initially, I thought that the $5 coupon was not used so I went back into the store and told the cashier that I thought the $5 coupon was not used and that the total price should be around $8. She yelled at me, claiming that all the coupons were used and made sarcastic remarks about “not doing my math right” and “not thinking right” but went over the receipt with me.

She told me that the whole price came to $21.38 after using the coupons (the 3 $1.00 off) and that she then took $5 and the $10 off to get $11.38. Going off her logic, I said that $21 minus $10 would get me $11 and that if the $5 was used, the total price should be about $6. She then got nasty me and continued to say that all the coupons were used and they would show on the receipt. She then pointed to where it says $5 savings; however, I still pointed out that the price is not reflecting that if the price was about $21 before removing the $10 and the $5. I then asked for the store manager and then she told me that she was the store manager and remarked that I should just go to another store.

I continue to insist that the price was wrong if all the coupons were used. To show me that the price of $11.38 will appear, she voided my items, took out the $10 gift card that I used and the 3 $1.00 off coupons from the register, and then proceeded to scan my items like before. I realized then that the whole price was initially $26.38 and that the $5 was subtracted to get $21.38. She then used the $10 gift card to get $11.38. It was then that I realized that it was the three $1.00 off coupons that were not used and I pointed this out to her. She then claimed that she told me three times that the coupons could not be used with the $10 gift cards, yet she initially took the coupons from me, put them in the register, claimed that they did scanned, and allowed me to walk out of the store without them.

I asked her why since the coupons were directly from the Dollar General Store website and that nowhere on the $10 gift card and the $5.00 off coupon does it say that other coupons cannot be used. She replied “I don’t know” and that “maybe the system just won’t allow them.”

At that point, considering that she was the store manager and that I did not have time to go to another store, I decided to void some of the items that I planned to have the coupons pay for to get a total price of $5.88. She then helped pack my stuff and gave me back my coupons and I left the store.

She was right that the $5 was taken off; however, what concerns me was that she illegally took the three $1.00 coupons from me and would not have given them back have I have not pointed out the discrepancy in the price. She tried to twist it as if she knew that the three coupons were not included and that she told me but only gave them back when I came back to store right away to question the price. On the other hand, if she knew that the coupons did not scan but originally took the coupons, then she knowingly robbed from me.

Today may have been their grand opening and they may have been under a lot of stress; however, that does not excuse the store manager for being rude to not only me but to other customers who asked for help.

Well our store hours have changed so many times and I for one am tired of the 6 am to 4:30 pm [censor]. Dont even open till 8 am but got to be greedy and work employees to death and hell with their lives, everything has to revolve around this craphole of a company.

ntxphotographer - Blow yourself.

If there is a problem with your hours you should consider doing something like, oh, I don't know, submitting a documented availability sheet. Or you can consider looking for a new job.

What makes this such a moment of fail is that you are complaining about your hours at a job that YOU applied for. You should be grateful that not only do you have a job, you seem to be getting quite a bit of work without having to travel between one or two other jobs to pay for your bills. (Albeit, I'm assuming that's what this means since you didn't mention a second job.)

You have a life beyond your work? So do the other 8 billion people on the planet and I'm sure a good portion of them here and in other countries are much more grateful for the money they are bringing in. If your life outside of work is that much more important, then quit. But seriously, you are far from a martyr for doing what is in your job description (which I highly doubt you are accomplishing that.)

Greed for changing their hours? No. It's called a fallen economy and a GREAT business move. Too bad the people that were seriously affected by the economic fall, that got laid off of their jobs, that would give an arm and a leg to HAVE a job, don't work where you do. That's why service with a smile is a thing of the past. Because of people like you that take for granted what you have been PRIVILEGED to get.

That is all. I wish you (and your employers) the best of luck in the future.

May the p0wers that be help you should you need FMLA. This market has the highest shrink in the Country if you believe the mumbo-jumbo corporate dishes out. I have never worked for a company that thinks employees steal m0re than the public does. Spend a friday at any store here and I promise you I can prove them wrong.
I have done all that has been asked of me. I worked long after I went to the doctor and was placed on light duty. Suddenly I was no longer allowed to work because there wasn't anything I could do that was considered light duty.

Long story short? They told Unemployment I quit. What? I am providing all paperwork and have been released to full duty and I quit? Are you kidding me? Oh and my manager whom I love working with has her hands tied. Corporate will not allow her to put me on the schedule. Why? She has no idea and has called our DM and RM repeatedely to find out why. I have recently accepted a position elsewhere and I feel for those like me that need to support a family and get caught up in the mess that is Dollar General

I hate the Dollar General. There are TWO of these stores in Saint Johns, MI.

I totally care, that is illegal, and that is ###! Take it to the federal department of labor, or whatever its called. They will take care of everything. Or, contact the corporate offices, payroll, they should help you.

I WENT THROUGH THIS SAME ###! I worked at Meijers for TWO YEARS! I was an EXCELLENT employee. My boss was awesome, until they had to step down do to personal reasons. The guy they replaced her with was the devil incarnate. His name, CAM TIEU. If you have the unfortunate experience of working for this [censored]face, QUIT! Your bettter off. He was a ###ing slave driver. I hadn't gotten written up ONCE or had ANY problems, until he started. Apparantly, no store wanted him but they wouldn't firee him cause he was management, so they just transfered him around to different stores. This chinese wok head would barade you verbally, and put you through hell. He made me clean ###ing door hinges with a ###ing tooth brush! ###. I put up with him only cause I needed the job. I finally quit because he loop holed the union and stole my vacation hours, tried to say they "weren't in the system" so he gave my time to the other guy in my department. Complete bull ###. People like this guy should be BURNED ON A STAKE! Once more, he wouldn't give me full time, but the DAY my vacation wqas supposed to begin, he gives me full time hours. ###. Im glad I quit, I like my current job because atleast the management AND employees there are actually respectful to everyone around them.

I agree with this girl. I went through something quite similar. I was promoted to 3rd key back in February of this year and was doing everything that 3rd key was suppose to do the only thing that I had not done yet was close the store . But that is because my manager stated that the DM told her that 3rd key was not allowed to close the store. I did open with her on a few occasions. I had asked on a weekly basis what was going on with my pay and why I had yet to get any raise. Not just for the promotion but for the time I
had been there because according to the hand book after 6 months of service I was due a
raise. On a weekly basis I was given the same excuse " I have to talk to the DM" and until a
little over a week ago I had the 3rd set of keys to the store and was doing everything that
3rd key was suppose to do. Then the old assistant manager came back and boom somehow
I got kicked under the dang bus. When on Monday of this week I again asked her what
was going on and now why none of my codes worked I was told " that it was my fault"! I
asked her how it was my fault. She said that it was because I could not work the required
hours that are required for 3rd key.the funny thing was that I had been working the
hours that were required for 3rd key. I came in when I was suppose to and when ever they
needed me even on my days off. 3 weks ago I had to ask for some extra time off because my
husband and my son were both sick and I was taking my husband and my son back and
forth to the doctor. I even gave her the notes from the doctors. And on Friday of this past
week my husband had to have surgery granted the surgery went well for him. and he is
fine now. I thank God for that. But I am being punished for caring about my family. So
yesterday I called human resources to ask them about this situation and I was told that
I do not show in the central computer as ever being promoted. I said what? She stated it
again and I said that is not right I was promoted back in Feb, and since then I had been
doing everything that 3rd key is suppose to do including checking in vendors, doing
refunds, voids, bank drops, and running the reports for the drawers. something is not
right here. she told me to contact erc and they would contact the dm by email and go from there. I know that the old assistant manager who is now back in the store where I
worked had been promoted to manager and had her own store and the new dm basically
kicked her back down the ladder and back to our store because the guy filed a complaint
with erc, and erc just sent the email to the dm. there is alot of problems with dg and I have
seen it first hand and have heard our manager talk bad about other managers, and employees. I do not think that this kind of behavior by people in charge is right. I have even seen our manager call and cuss out one of the other assistants and complain because
they could not or would not drop what they were doing and run to the store so she could
go home because she had a headach or she didnt feel good. Total sht with dg. they work
you like a dog . the good employees they screw over and use and lie to. and want to only
keep the ones that like to steal, call in all the time and are just plain lazy. it is total bs...

PLEASE FILE A COMPLAINT WITH THE HUMAN RIGHTS COMMISSION AND/OR THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION - IT'S FREE. DON'T FORGET TO FILE FOR YOUR UNEMPLOYMENT.

I used to work for Dollar General in Chariton, Iowa and my boss was great!
Everyone I worked with were hard workers, kept the shelves stocked, the room that held all the inventory was well organized and the store was clean and not cluttered... It was actually FUN to work there! BUT when I see all the complaints here on this site, it infuriates me as to why corporate would allow this in some of their stores...a clean and well organized business will no doubt bring in more customers and in turn make more money AND treating the employees with dignity and respect will provide a better working environment for all thus again bringing in more customers, making more money...isn't this the whole concept? Corporate is more interested in $$$$ than they are in their employees, which is sad! It should all go hand in hand... All these complaints needs to be brought to the attention of the BIG GUYS...I believe in the chain of command but sometimes it's necessary to go over their heads and go to the Big Kahuna!
With the economy the way it is now, I would think that the dollar stores are doing more business than ever before and qualified personnel need to be instilled instead of positon hungry mongrels with no respect for her/his employees...good luck to you all!

I agree, Kelly! You all need to band together and fight for what is right! They've gotten away with it for so long that it's the norm for them ... they need to be stopped! I'm not a lawyer but I do know that Iowa is a right to hire and fire state, which stinks! I don't know about the other states, but have any of you spoken with a lawyer to see if anything can be done about this problem?

well to be honest all of this has gotten out of hand i think dollar general is getting away with alot and corporate don't give a damn one person can speak up but alot more people may make a difference then again they may not but you never know till its tried anyone can go for unemployment when it boils down to it tho it's the princible of it i think people who have been put through all this such as me need to fight back and it will take more than one person it's time they realized they cant just turn a blind eye and get away with the things they are geting away with anyone wanna join the fight

shavon, sounds like they used you to me! This new boss seems to want corrupt employees instead of ones that go by the book...I'm wondering if that's how this new boss got her position? I mean, sounds like maybe you were a threat to her in some way in HER mind and she was trying to run you out of the store...It's too bad when they won't uphold their devoted employees.

Jason, somehow I find it hard to believe you are 17... what's it to you anyway that these people are having complaints about Dollar General UNLESS you are in management yourself or a BRAT of management...I see NO complaints from you about Dollar General on this forum post but you sure have a lot to say about the ones that have a ligitimate "gripe" with the company...every word that comes out of your mouth is against those that have complaints...AND you think just because of ones sexual preference that it affects their work performance? You need to go back to the sandbox little man...if you are even male...one can be anyone they want to be on the net; any age or any gender BUT a true ### shows through by the way one expresses themselves and Jason, If they laid your brain on the edge of a razorblade, it would look like a bee-bee rolling down a 4- lane highway...now finish your bottle, the night light will be turned on soon as you listen to rock a bye baby...and please try to keep a dry diaper tonight!

Was this written by Bobby Bouche?

Deuteronomy 12:28-31

"28 Be careful to obey all my commands, so that all will go well with you and your children after you, because you will be doing what is good and pleasing to the Lord your God.

29 “When the Lord your God goes ahead of you and destroys the nations and you drive them out and live in their land, 30 do not fall into the trap of following their customs and worshiping their gods. Do not inquire about their gods, saying, ‘How do these nations worship their gods? I want to follow their example.’ 31 You must not worship the Lord your God the way the other nations worship their gods, for they perform for their gods every detestable act that the Lord hates. They even burn their sons and daughters as sacrifices to their gods."

Between the Constitution on the Word of the Lord, I take the Word. ### the Constitution. (Our lawmakers have, why shouldn't we?)

Gee, that's odd. I've never read in the bible that Easter OR Christmas were the Lord's days... Last I read, Easter was a celebration of fertility, and Christmas was a celebration of Yule.

sucks for whoever has to work on easter sunday but im sure they usually ask who would prefer to and maybe those workers need the money? i dont think we need to start a petition on it lots of places stay open

Taco Bell it IS! LOL!

Let us all know which Taco Bell you'll be having your intelligent conversation about soccer at so we can avoid seeing you 2 in your khaki shorts with hairy legs, matching hats and stained baby puke on your striped polos! What's worse than our low end retail store are the low end customers! LOL!

Looks like you did find time to use google oparch. Calling someone a [censored] that is a [censored] does not weaken my arguement. It's about work ethics, profit and corporate's bad decisions period. @LiL3. There is no arguement. You just are clueless to the functions of a retail store and how profits/losses determine if your employees get more hours, raises, and what not. Then to top that all off we get to listen to upper management ### about our ratios when it is out of our hands. That's about as far as I'll explain it to you since you'll obviously never understand the corporate ladder

The profit of my store IS my business because overhead effects my budget for my store and if it is really low like on Easter then YES it is my concern [censored]! Are you an Avon lady or something?

@aggrevated hopper. Actually no. Most of our customers were not coming out of church at 5pm just people with foodstamps popping in to see if our EASTER candy (should we dare call it that) was 50% off yet then leaving. It's fine though. I was paid double time off of them and did little to nothing all shift. So I guess it was a paid holiday for me! LOL!

Yes there is proof. It is called our daily profit report, LiL3. It was simply a bad choice becuase the competitor was open. Hey I got paid double time, but missed our family dinner. I'll bet you stuffed your face with your family though didn't you?

My point is and still is if it is all about the corporate dollar then they loss their ### remaining open that entire day. You sound like a brown nosing cheerleader! " Hi Mellon...sorry I didn't properly acknowlege you sooner". HA. A union will fix these types of corporations. They dread it! Other cultures DO get to request their holidays off by the way because they are NOT normally requested off due to it NOT being our native culture! Smart one!

F DOLLAR GENERAL

For my experience the dollar general in manhiem pennsylvania, jipps you off every time you get to the register you end up paying more than the retail price said on the shelf.Looks like thier rippen there customers off whom they say they care about. False advertisement!

I've bought one too..didnt work.

I work for Dollar General. There is NO policy that states you can't return a cell phone charger or an eletrical product, as long as you have the reciept. If you don't have a reciept you may exchange it for any merchandise.Who ever was working at that store should be flogged. I let customers return cell phone chargers and other products on a daily basis. Dollar General is commited to making customers happy. The only thing we don't do returns on are cell phone minutes and Zone games that have been opened (Zone games can be exchanged for the same Zone game ) I would ask for Dollar Generals corporate customer service number !