Dollar General review: manager issues ( 2 comments)

Good Afternoon,
My name is Jessica [removed]. Today, July 7, 2017 at 1:14pm, I visited your store located at 5300 Davis Blvd, North Richland Hills, TX 76180 to purchase a few items before heading home. There were some technical difficulties with the register and the card scanner. The cashier helping me was a young woman named Taylor; I don't have her last name. She was very patient and apologetic about the issue. She had to ask a man by the name of Donald for help. He was incredibly degrading to her. He scrutinized her in front of myself and other patrons, telling her she "messed up" only to find out shortly after that, he was having the same issues with the register as she was having. I asked Donald if he was manager and to my surprise he IS! I was very polite but did tell him that as a manager he should not treat his employees as anything but professionals in front of customers and that he was very unkind to Taylor seeing as it was clearly not a mess up on her part but a technical issue.

I have been a manager, business owner, the lowest paid woman on the job, and during professional development we are always taught professionalism when engaging with other employees, whether you are the owner or the lowest paid man on the team.

If I were an employee I certainly would not want to work under a man like Donald. It's hard enough to a be woman in the work force but then to be degraded like that... completely unacceptable.

You are welcome to contact me with any questions.

Regards,
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