Menu
Write a review
File a complaint
Dollar General

Dollar General review: empty shelves / cleanliness ( 2 comments)

E
Author of the review
9:41 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

I visit the Dollar General store quite often or rather I did. Having said that I made a visit on yesterday 6MAR14 and to my dismay nothing has changed. The shelves are still empty and dusty. This has come about since the manager has changed to whomever the female is, that's never there. Boxes are on the shelves unopened which has never been like that. I know merchandise is to be placed on the shelves when freight comes in, right? Which usually sits in the isles unopened to be put in stock but not the whole box. Please correct me if I am wrong. To my disbelief I stepped over trash that was in the middle of the isle, as well as some that was sweep up against a in cap. I have never witnessed this before and being a fairly new store this is unacceptable at least to me. I used to love going to that store because of its location, but this is about to change.

2 comments
Add a comment
T
T
Terri Garton
Alpharetta, US
Send a message
Apr 04, 2014 12:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

When I first walk in, the employee was sitting on floor with her back to door and the crack of her ### was for the whole world to see! I walked around carts filled with folded boxes and the store shelves were a mess, floors were filthy not with just dirt but trash was everywhere . I don't just mean in one area; it was the entire store. Please do something to resolve the filth!

S
S
SHIRLEY ANDERSEN
Lavon, US
Send a message
Nov 05, 2014 9:33 am UTC

THE STORE HAS BECOME TERRIBLE SINCE THE REMODELING. I AM TALKING ABOUT THE SCHULENBURG TEXAS STORE. EVER SINCE MARCI THE MANAGER LEFT IT HAS DONE NOTHING BUT GO DOWN HILL. SINCE THE REMODELING OVER HALF OF THE ITEMS HASNT BEEN PUT BACK ON THE SHELVES. I KNOW THIS FOR SURE BECAUSE IT IS THE ITEMS I ALWAYS BUY. THAT LEAVES ME T O GO ACROSS THE STREET TO FAMILY DOLLAR, I HATE HAVING TO GO TO TWO STORES . SO I HAVE NOT BEEN GOING TO DOLLAR GENERAL AT ALL ANYMORE AND BEFORE MARCI LEFT I WOULD GO THER AT LEAST EVERY OTHER DAY. IT IS VERY SAD THAT YALL WOULD LET THE STORE RUN DOWN LIKE THAT. YALL MIGHT AS WELL LOCK THE DOORS. ONE DAY THE STORE DIDNT EVEN OPEN ON TIME. FOUND OUT THE MANAGER JUST DECIDED NOT TO OPEN THAT MORNING AND DIDNT LET ANYONE KNOW. YALL SHOULD HAVE FIRED HIM THAT DAY. HE IS NOT MANAGER MATERIAL. HE COULD CARE LESS ABOUT THIS JOB AND THE COUSTOMERS OF THIS TOWN LIKE ME WHO HAVE SHOPPED AY THIS STORE SINCE IT OPENED IN SCHULENBURG. WHY CANT YOU BRING IN HELP TO GET EVERYTHING BACK ON THE SHELVES. THE FEW EMPLOYEES YOU HAVE CANNOT DO EVERYTHING THEMSELVES. IM SURE YOUR PROFIT HAS TAKEN A NOSE DIVE AND IT IS YALL OWN FAULT, AND YOU WONDER WHY YALL ARE ALWAYS LOOKING FOR HELP. PEOPLE IN OUR SMALL TOWN TALK AND NO ONE WANTS TO WORK FOR A COMPANY LIKE YALLS..YOUR STORE HAS A HORRIBLE REPUTATION IN THIS TOWN. I DONT KNOW WHAT HAPPENED WITH MARCI LEAVING BUT I CAN TELL YOU THAT WAS THE BIGGEST MISTAKE THAT HAS EVER HAPPENED TO THE STORE. SHE COULD RUN THE STORE WITH HER EYES CLOSED AND THAT IS A FACT, SHE CARED ABOUT THE STORE AND THE CUSTOMERS DEEPLY AND IF YALL KNOW WHATS GOOD FOR YALL YOU WILL GET HER BACK AT WHATEVER COST IT TAKES OTHERWISE JUST SHUT THE DOORS FOR GOOD

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Dollar General reviews and complaints
  1. Dollar General Contacts

  2. Dollar General phone numbers
    Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number
    Media Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number
    100%
    Confidence score
    Paid Advertising Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number
    Human Resources Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number
    Customer Service Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number
    Bulk gift card sales
    Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number
    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 103 companies in the Retail Stores category