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Dollar General

Dollar General review: customer service

K
Author of the review
11:17 pm UTC

I came to this store to get the product that I needed. There was someone waiting for the cashier and the cashiers were all in the break area by the restrooms on their phones laughing and talking. I went to the doorway and informed them we were ready, meaning we were ready to checkout, and the cashier that checked us out busted out in laughter after I walked off to go get back in line. About 30 seconds to almost a minute later she comes to check us out didn't say anything to the lady in front of me. So I looks on the door for a number to call and on the wall for managerial information and nothing. When it was my turn she asked how I was doing I told her fine and I asked how she was doing and she said the same, fine. I figured she only did that bc she saw I was looking for the number to report the customer service that was given to me and lady before me. She gave my change told me to have a good night and I said you do the same sweetheart and walked out the store. I work for customer service and has worked in retail and the way your cashiers are to the people makes a different how people will come and enter your store. Inform the young ladies if they are there just for a pay check it will show like it did the night of 2/3/19. Customer service needs to be better and be respectful with people that are helping the business and them have a job.
Kendra Wilson

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