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Dollar General review: So tired of rude clerks! 156

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12:00 am EDT
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This is a complaint about a Dollar General in Conway, South Carolina:

I am so tired of rude clerks! Can someone relate to this!? I like shopping at Dollar General, the prices are right and I go there often. But I have ruled out one location because of a rude clerk. I have been putting up with this person for a while, just kept thinking she was having a bad day or something. She has never said "hello" when I walk in, never says hello, how are you, did you find everything you need, etc, the usual polite things a clerk is supposed to say to a customer. I have always been polite to everyone, no matter what the situation, even if the other person is being an a__.

Yesterday I went there again, and there she is, having a friendly conversation with the customer in front of me, then when it gets to be my turn, she looks at me, I smile, and she sort of "jumps" like I have cooties or something, and said nothing to me, and I get the usual silent treatment. Then I wrote her a check, and she says (like a mean police officer) "I need to see your license". So, I showed it to her, thinking I was going to get arrested at any moment (I'm sick of that, too, every time I write a check at a store, I get that same treatment).

I don't know why this clerk doesn't like me, I have never been unfriendly to her, on the contrary, I have always tried to be nice! Why do clerks do this to people? I am sick to death of it, and I am tired of being treated rudely.

Look, people, if you don't want to work as a clerk, quit for God's sake, so all those other poor unsuspecting customer like me, don't have to put up with it.

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156 comments
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Shay Spetlewis
, US
Apr 15, 2023 7:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am at the dollar General in blue Ridge website says open till 10:00 I get here and they are closed 8:15pm lights on 2 cars in parking lot doors are locked

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KN46
, US
Apr 02, 2023 2:37 pm EDT

When I was pouring milk into my coffee, a quarter size piece of feces fell out. I purchased this milk on March 7 and does not expire until March 17th. The milk was purchased from Dollar General in Fruitland Park Fl. (Clover Valley)

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Wham bam
Flora, US
Apr 02, 2023 4:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

On 2-28-23 I filed a complaint the number is 0055467 I have never been contacted by phone ,E-mail. So guess corporate is as rude as management? I'm a very unsatisfied customer.

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Bambi Simpson
DOYLINE, US
Mar 21, 2023 8:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The 5 $ Saturday coupons are not working and I still can't receive my ten dollars from my. Buy 30 dollars in gain and get ten dollars I shop everyday and look forward to the savings I need my money please it was supposed to be a ten dollar gift card today on March 15 2023

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Joebick
South Roxana, US
Mar 18, 2023 11:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They never have their outside lights on at night. It’s very dangerous and unsafe.

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David Crotty
, US
Mar 14, 2023 1:34 am EDT

I and several friends have stopped shopping at this store. The reason for it is that we are older people and someone has decided to shut down the bathroom at this store. Sometimes we need a bathroom while shopping. Have asked when the bathroom will be open and no answer was received.

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JeriB
Conway, US
Mar 11, 2023 7:26 am EST

I have been ordering a few items through door dash and one of them is the Clover Valley Whole Milk. Something is wrong with this brand of milk, the taste is weird and undrinkable. This is the 2nd gallon of this brand I have had and it isn't drinkable. It's going in the trash. Someone needs to stop purchasing this brand because something is off.

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Penny Daley
, US
Feb 28, 2023 5:45 pm EST

i always ma overcharged for my items on the mogadore road location. the workers are so naive to how to ring up items and double charge. It make me want to not go to this location again. always wrong prices. I havehad to get my own items out from under things. very unacceptable

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overrated
Ephrata, US
Feb 26, 2023 3:17 am EST

Ive never known anyone to be so rude to their employees and vulgar when speaking on the phone. they should not allow such people to be in a managers position. he is very disrespectful, and cruel...

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fluffer
glendale n.y., US
Feb 04, 2023 7:06 pm EST

prices lower on many items and much higher at register was told prices should not be there and stephine at Glendale n.y. 11385 store would not honer price on sale and ripped all prices down today at 11.50 am left entire order in store and left

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Talltower55
Channelview, US
Jan 29, 2023 5:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

While checking customers out she was on a phone call talking personnel issues & wearing earbuds. Never did say Thank You or have a nice day. Was very rude to an elderly lady who asked a question about a price. The asked her twice loudly because she was on her phone. Very unprofessional.

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Sandra Harrell
, US
Jan 16, 2023 11:48 pm EST

I bought 9.5oz of crunch mini donettes on 1/09/2023 at dollar general on hwy 53...the expiration date is 21 Jan...I buy these all the time bt this pack taste like [censored]... they're not fresh and u can tell...

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sistersuzy
Madison, US
Jan 14, 2023 8:28 pm EST

Before Christmas, I placed an online order; never heard back; called the store but no answer; was in the area next day & dropped by; they claimed didn't have my order but I had an email that said different; said no store phone so couldnt take calls; Corporate and Distric Manager have dropped the ball x3 wks now; still no solution

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Kayleighdolly
london, GB
Jan 07, 2023 2:48 pm EST

This Morning I had woken up checked my bank, £30 had been taken out of my bank when i’ve never come into contact with this website before.

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Trx3
Dandridge, TN, US
Jan 03, 2023 3:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hello there,

Everytime I purchase a thing of CloverValley Milk, It has some weird taste to it. This milk can't even be enjoyed because, It tasted like It was Tainted. I also have a complaint with the Toaster Pastries By CloverValley, One Time I found a Live Nagger in My Toaster Pastries.

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Yme1966
, US
Jan 31, 2023 1:03 pm EST
Replying to comment of Trx3

True

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Vostok
Senath, US
Dec 26, 2022 5:07 am EST

The Dollar General Store #11779 in Senath, Missouri is a wonderful store with a great manager and excellent associates.

Every time I have asked for help in some area they have bent over backwards to help me.

I wish to extend a hearty thank you and wish one and all a Merry Christmas.

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Lindsey Michelle Kragt
, US
Dec 17, 2022 8:24 pm EST

Sale ad stated pop was 3 for 12 with a dollar off coupon. The pop was not 3fpr 12 it was more. Was stil able to use coupon for a dollar off but when I asked the cashier about it she just shrugged her shoulders like she didn’t even care.

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Tuzack
Saint amant, US
Dec 13, 2022 8:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

This store been like this for some time now and alot of people around the area always saids how nasty this store is. You can't even walk down the isles. STORE # 15746 SAINT AMANT,LA [protected] THIS STORE IS DISGUSTING AND A DISGRACE TO OUR NEIGHBORHOOD . DO SOMETHING ABOUT IT OR SHUT THE DOORS.

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shante fall
, US
Dec 06, 2022 8:22 pm EST

No cashier at counter to assist customers walking around store talking on phones loudly and 3-4 customers in line for the 1 self check that is Available…. Not everyone wanted to use self check but they said that’s all they are using right now…. Unacceptable…. I’m not the cashier and would prefer not to be

Today 11/29 @ 12:40

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Lanelle McCormick
Loris, US
Dec 03, 2022 7:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

This store is only a couple miles from my house. It is very convenient, or was until every time I went, they never had anything I needed. I get discouraged every time I go. I have decided that it’s not worth the extra time to stop there anymore because I always end up having to go somewhere else to get what I need.

Store # 15768

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Hillbilly Gray
, US
Dec 03, 2022 10:33 am EST

I Don't Think It's Right That Dollar General Doesn't Give Their Cashiers Enough Hours The One In Tupelo Mississippi Off Of Auburn Roads Has A Great Cashier And She Really Should Be A Keyholder Her Name Is Amanda

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Dangee
Bellefonte, US
Nov 22, 2022 2:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I lost my physical receipt I got from purchasing one vanilla visa prepared card and I don’t know how to get it

Time: 18:00:23

Date: 2022:11:15

Ticket number: #02263

Ending with this number *****8172

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Daveandsteph
Conneaut, US
Nov 22, 2022 6:32 pm EST

I’m really hoping u all loose everything u treat the employees like [censored] and I think all these employees need to walk out it just proves that the rich get richer and the poor keep getting poor u think u can do and treat all how ever u want I’m going to push Ohio Dollar shore strike and shut down y’all make me sick

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Anita Wells
, US
Nov 15, 2022 2:21 am EST

I was shopping today November 7, 2022, at the new DG Market store in Corydon, IA. It opened last week. I understand it takes time to get shelves stocked, etc. The store looks great except there are not enough employees to get the boxes unloaded and items onto shelves. Could there be extra help sent to get the store started?

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Beeswax6969
, US
Dec 09, 2022 9:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You can apply …

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Dangee
Bellefonte, US
Nov 16, 2022 3:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

I lost the receipt I received from the store and I want to get a picture of it if possible

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Julia Ann Devillier
, US
Nov 12, 2022 7:38 pm EST

This is the second time that this store hasn’t opened. It is 9:27am The store is in Denham springs Louisiana on Hwy 16, has people not showing up to open it, it needs better management the old manager we never had this problem but since then the managers have sucked. Todays date is November 4th

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Lonnie Green
, US
Nov 12, 2022 6:05 pm EST

Cat food.

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Julie Conklin
, US
Oct 31, 2022 2:41 am EDT

10/24/22

I fed my 3 dogs the adult Heartland dog food...every one of them has diahrea and vomiting! What is wrong with your dog food?

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Deborah Karm
, US
Oct 31, 2022 2:56 am EDT

I purchased dog treats for my dog at Dollar General and she threw up right after she ate them. My email Karmdeborah@ gmail.com

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yes one
, US
Oct 29, 2022 9:39 am EDT

All the food products taste like a cleaner chemical or perfume that is sprayed on them, the bread has the taste of cleaning supplies inside the bag. Everything that touches the air is saturated with this disgusting chemical odor.

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Jeff Sinason
, US
Oct 22, 2022 6:51 am EDT

This store is absolutely horrible. Very often the aisle are full of carts from deliveries that have not been put on the shelves. This makes it difficult to access the shelves, navigate the aisle or find the products I’m looking for. This store has been this way for a long time with periodic times when it’s not as bad.

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Rose Keane
, US
Oct 15, 2022 3:59 pm EDT

I went to my local Dollar General in Prospect CT and for another time the $5 discount for Saturday did not work. This has happened before and the service cashier can not explain or correct the issue. Why give out the discount or any discount if they do not work? Please contact me at [protected].

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useful60
Oneonta, US
Oct 15, 2022 10:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i want my 100 dollars back period they will not refund me and amazon is useless and it was confirmed no good want money back 100 dollars august 26 2022. At 3 pm i was upset tried 3 times told to call amazon and i did

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Deshawn Williams
, US
Oct 11, 2022 5:45 pm EDT

Bad customer service can not walk around dollar general employees outside not running the register for check out the whole place just going down the manager of the store is lazy never there he talks about his customers and employees also cursing out the customers

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ed reed
Tampa, US
Oct 10, 2022 8:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

date of incident 8/10/2022 time:10:30 am Edward Reed Dollars General Delivery Truck coming through my neighborhood hitting this tree knocking it all over my yard I Have call your corporate office several times on this incident i have a claim number [protected] i can be reached @ [protected] E mail johnsonreed34@aol.com

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Natasha colon
, US
Oct 02, 2022 9:45 pm EDT

I applied for full time position. I'm only allowed to work for "7" hours. I don't take any break but the store manager clocks me out even though I didn't take a break and still on the floor working. I work full time hours per shift but only getting paid for part time work (6.5 hours)

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Mark A. Johnson
Beech Island, US
Sep 25, 2022 6:57 pm EDT

Poor attitude of young men cashiers. Sidles full of merchandise on buggy’s waiting to be stocked. Shelves empty! When confronted their reply is I don’t get any hours so it’s not my problem. Need management to step in and manage. Terrible way to do business

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Chiquita White
CONYERS, US
Sep 20, 2022 6:41 pm EDT

Please advise me on how to get my $5.00 I went the store to use my coupon it would not. It said I had been used I just came in the store to use the coupon.

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Justin Port
, US
Jul 31, 2022 11:38 pm EDT

Called out one day sick and my manager told me I needed a doctor's note to come back, when I said I wasn't getting a doctor's note because you have to be out 3 days for it to be mandatory, then she fired me, then the DM called me and made me switch stores to the worst store in the district and treated me like I was worthless until I wanted to quit

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Julie Trumble
Springfield, US
Jul 31, 2022 8:53 pm EDT

Hello,

The Dollar General in our town is absolutely amazing, clean, well staffed, great hours. For about the past month every time I have been in the store it has been extremely hot in there, the staff is sweating and tired. I would love to see the ac get fixed so that the staff is not suffering. Todays date is July 23, 2022.