Dollar General

April 29, 2023 at 7:00 PM

Store # 07497

Assistant manager: Melissa

My daughter was asking for assistance from a new employee to load money onto a Chime card. The new employee was unable to help her so the assistant manager came to assist. She asked my daughter for the scan barcode and my daughter told her it was the yellow scan card at the register. The assistant manager then told my daughter not to speak to her 'like she was stupid'. My daughter stated she was just telling her the code was on the yellow card at the register. The manager then loudly and wrongly accused my daughter of being intoxicated. My daughter said 'excuse me?' Needless to say we left the store very upset and embarrassed.

All I can say is never get hurt at Dollar General! They do not care about you. They take their time on everything! They put you through an emotional rollercoaster during the healing process. They want you at your lowest of lows. They make you live on fate. I’ve never worked for a company with such disheartening behavior and people. They have so much money but are so greedy. My life has changed forever because of them! And for the bad. I went from a very active person to one in constant pain with movement because of two falls while working. Because of what they are putting me through other employees who got hurt are afraid to report it because they need to have an income. Well all I can do is keep praying that my good god keep me protected and help me get over this. To god be the glory

Hi, I live right behind DG store # 16919. The store is nice, but the fence between our properties is not. Whenever there are high winds, the fence falls over. This happens frequently. I have mentioned this to every manager who has worked there, but nothing gets done.

My brother has attempted to repair the fence, but his attempts are futile. The main complaint I have is that DG trash and cardboard keeps blowing into my yard and driveway. The bayou is just yards away, and the plastic bags blow there and kill the fish.

Can somebody please fix the fence? Please? Pretty please?

Very sincerely,

Theresa O'Connell

4006 1/2 Hwy. #6

Hitchcock, TX 77563

My name is Monica white I was a store manager at 13843 Detroit Michigan, I feel I was wrongfully terminated, they said we had blocked the back door a month ago an that corporate was 3 weeks behind on looking at the backdoors, I told her that wasn't my fault I have complied with everything you have asked me to. I pulled up the cameras an showed my DM she said "they said it was freight" I explained to her to look at it gave different times of the day an showed her it wasn't blocked. She seen a chain on my back door, said that could be what it was, I said you seen it there many times an never said anything to me I even explain Infront of an employee why it was there, I explained to her that was the only way to secure the back door an my employees because corporate wouldn't fix it, they broke into my store many times. She had been my DM for at least 4 months that chain has been there almost a yr. After being told 1 time we couldn't have it there, it never got put back on the door, nothing got put in front of the door, I feel this was personal an they wanted to get rid of me. I have been with DG for 9 yrs an they never had a problem before on how I ran my store. I have fixed leaks, registers, cigarette doors, mopped puddles in the store using my own shop vac, I had kept my employees safe for 9 yrs. My back wall got broken into an I found this out because I was going to work with another employee to work in the dark while the power was out because we had to much freight

I was emplyed at Dollar General store #9619, I told my manager that I had transportation problems and I told her to take me off the schedule. Then got transportation and the day I was suppose to go back this was April 17,2023, my mother had a heart attack, so she too me off the schedule again. I texted her today April 21,2023 and ask to be put back on the schedule and she put me on the schedule for May 3,2023. Then the next 10 minutes she took me off completely, saying that I was not eligible for rehire. I think and I know why because I ask for a transfer to another Dollar General which is close to me hometown. I don't think it was far to me.

I have been trying for the last 2 months to have my account accepted to receive digital coupons. you accept my email as an account already established, but will not accept ANY password I use or let me change password. I am being sent to a page that says highly suspicious , so I can not use this site. I have sent numerous to your help center and that doesn't work either. Please check my account... phone [protected]... I used the coupons quite often and do not know why my account was messed up and would like to get it fixed Thanks Ruth Neuman I still get emails, but that doesn't get me the coupons,

I visit one of the Dollar General Store in Sumter on April 17,2023. I like to bring your attention to the dollar general on St Paul Church Rd, Sumter SC. The store needs mayor cleaning the shelves are really dusty in the food section of the store, and the restrooms had dookie and pee all over the floors, and the freezers smell horrible like spoil milk and the milks always leaking and expired foods. That store needs a health inspector check!

I told the workers about it. All they done was complain about who going to clean the mess up o one wanted to clean it.

Today is April 18th and I just followed a driver for dollar general. Trailer number 59030.. My trip normally takes me 40 mins however today it tool me an hour and a half. The driver went 5 mph in a 25 mph zone then proceeded to go 25 in a 45 then 35 in a 55 mph zone. ? He was all over the road. I believe that being cautious is a good thing HOWEVER, this was crazy...

It seems every time I walk into your store to purchase something im needing, a certain employee is never at the register and always in the bathroom doing something and its every time I go to your store on top of that when he walks out of the restroom he never washes his hands which leads me to believe hes doing drugs in there cause he always has an attitude for no reason towards me and others. Tentatively its going to cause a serious problem, you should look into who is working there you will find out more than you will want to know criminal and drug usage with the court systems.

Store location - canadian, oklahoma 74425

Hi my name is Samantha duncan I was the manger at Delton dollar general #6471 I feel I was wrongly terminated by lack of training by Caitlin Houston she kept saying she have herself or someone else come in and train for better manger experience and I did not see her in the 5months I was there beside when she came in to terminate me due to item I wrongly marked down around Christmas time I highly enjoyed my job and I feel it’s unfair due to lack of training I was let go I would love to be trained better and be apart of this company again please contact me when possible

I was recently fired from DG store #4540 in Rowlett. The reason was insubordination. A total farce. Store manager, Patricia McClain, completely made it up and on top of that she lies about things she has said and done.

Example 1: She is constantly confronting customers she feels are stealing. Half the time she is wrong. It is embarrassing as an employee when she does this because her approach isn't what we've been taught (engage, ask if they need help, etc.). Instead, she will say very rudely, "Um, honey, I seen you putting stuff in your bag/purse. I watched you on camera." (lies) When they are confused or deny her accusations, she then replies, "Do I have to ask you to open your bag/purse?" Since "TELLING them to can get me fired". Her words.

Ex 2: Another time she confronted some school age boys who WERE stealing. (ONE of the times she was actually right. Yet, still not supposed to confront them.) A customer complained about it to corporate because they felt she was being racist since the boys were black. When District Manager, Dawda, called her about it she told him she knew the boys mother. Another lie. She even asked another employee to "back her up and lie for her if Dawda were to ever ask." When Dawda asked her what the mother's name is, she made up "Laquesha" because it sounds black. Which she felt was funny. She told me right after they hung up that she lied "because she can lose her job since we aren't supposed to confront customers. But that she didn't care and was going to do it anyway." Her words. You can watch the cameras because I remember it as clear as day.

Ex 3: The whole time I worked with her she constantly daily complained and put down the assistant manager, Mrs. Cassandra Estes. At first, she had us believing that Mrs. Cassandra was messing up things that would cause us to have more work. Also, that our ending tills were always off except for Mrs. Cassandra's. As if she were trying to sabotage the rest of us. It was actually some sort of system error to my understanding. She told not only me but 3 other co-workers that, "she's tired of Cassandra and wants to get her fired and that Dawda said to start writing her so she can let her go." She would purposely schedule her alone for long hours and expect her to get so many totes or rolltainers done. Mrs. Cassandra wasn't allowed to take a break or even use the bathroom until another cashier came on shift.

When I started to see that things weren't as she made it seem and completely wrong, I suggested that we start having team meeting. That way we can all be on the same page and there would be no confusion. Better communication, better team, better store. The team agreed it was a good idea. She refused. Saying, "Until we get our act together, I'm not gonna waste my time on a meeting when people can't follow directions." Wouldn't that be a great reason to get everyone together to make it clear exactly what your expectations are? Instead of telling one person one thing and another person something else.

Ex 4: Not only I but other co-workers, have watched her put things in the wrong place or just whole boxes on shelves and just thought, "maybe she plans to reset it or MAG it." Nope. She would then turn around and blame Mrs. Cassandra or Jesse. I believe this is why she refused a team meeting. Because if we all got together and discussed what was going on she would be caught for the liar that she is. Instead of bringing the team together she was pitting us against one another. Horrible Management.

She cut my hours by almost half after I suggested the meetings saying it was "per Dawda". Another lie. Dawda told me himself "he had nothing to do with it. He does not micromanage the store" When I asked her why only my hours were cut, she said, "because she went over 11 hours on payroll." (Maybe that's because she rarely gave us our breaks/lunches.) Again, why only me? She replied, "Are you questioning me? Because if you are that is disrespectful to a manager." Why is it disrespectful to ask for clarification? Especially when the answer doesn't make sense. So, she made up a new reason. That I've been closing for 3 weeks and still having trouble closing the tills and register. In actuality, I was sweeping and mopping the store. Again, on camera. I did close a few times with her, and she was always interfering and confusing me. So, the last time I asked her, "Patty, please. If you want me to learn this, then please let me do it without you mixing me up." She didn't like that.

The next day I was let go for "insubordination". When I then confronted her about all her lies, she straight face lied through her teeth. I was blown away because not only I, but other co-workers are witnesses to her lies and behavior.

I could go into how she sexually harasses Jesse or belittles Gretchen in front of customers and also wrongfully terminated her for not agreeing with my termination, but those aren't my stories to tell. The only reason I shared about Mrs. Cassandra is because it led into this whole fiasco.

I went to the closest dollar general at 1993 Scottsville road franklin ky 42134 only ha one person working self check out wasn't working properly and the employee was texting and smoking outside the door after 2 attempts to purchase 56 dollars of merchandise she finally after 15 mins. Decided to come in and offered no help so I left the merchandise on the counter as did 4 other people and left there were approximately 17 cars in the parking lot I hate I wasted my time going in and lost 30 plus mins.of my time very poorly ran