Dollar General’s earns a 1.2-star rating from 8 reviews and 3849 complaints, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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employees/way they are treated
How can someone in this franchise treat their employees the way they do and get away with it? They are not given enough hours in their shifts to be able to do everything that needs to be done! They have to watch registers, help with the truck, take freight out to the floor, put the freight away. All the while, having to watch for customers and ringing them out. And usually there is only 2 maybe, they are lucky, employees there. They only give them a weeks training and expect them to know how to do what is required of them. And there hours are chaotic also. Something needs to be done. Someone needs to go undercover and see how things are done at these stores. High turnover rate and employees are burned out too soon. Could be a great job if they were trained right and were treated right also. And given at least 3-4 employees to make things right in the stores.
employee being rude and disrespectful
This is October the 3rd about 10 a.m. I went into Dollar General to pick up a few things I have always shopped at this store since they built it I am a regular customer but today I walked in the store I was in need of some earbuds and the ones they have out on the Shelf are not very good the good ones are behind the registers so I walked up to the register...
Read full review of Dollar GeneralI need 4 duplicate receipt at this dollar general.
Hello I'm Stevie Booker and I lost my wallet and it had 4 green DOT Nascar prepaid credit cards in in my wallet. So I contacted green dot by phone and me and a supervisor cancelled the four. She gave me 4 different account numbers for those credit cards and was promise 4 checks for those lost credit cards. Now it's been over a year and they now asking for a duplicate receipt.
Read full review of Dollar Generalthe manager nika
The manager in this store chastised me because everyone is saying it's takes too long to checkout I left and came back she was mad because I picked my things up again because I didn't see my things and no one informed they were there she even refused to ring me up. Then in front of my child she is chastising me and uhm hum over and over rolling her eyes and...
Read full review of Dollar GeneralItune gift card
I purchased 4 (3 for $100.00 and 1 for $50.00) I tune Gift cards at this location and drove four miles and tried to redeem the cards and all of the $100 cards had already been used. I contacted Itune and told them that was impossible because I had just purchased the cards. They told me to go back to the store immediately because something was wrong or there...
Read full review of Dollar Generalthere was a manager/etc., there, asking me, (do you belong in here).
I reside in Campsprings, MD. I decided not to go to the store Anymore! I will NOT Tolerate THIS Individual Stalking me in the store. Dee Dee. Satan the Lord Rebuke you! My email is [protected]@gmail.com. Everything was very Unprofessional, Unpredictable, and also, unproductive. I always shopped at this store numerous times', as well. So, I will never shop here no/more ever again!
Dayysaa. The store is on Brinkley Rd. It's in MD. Thanks!
rude manager
Debra who is above the employees at that store was really rude. Not to our face but behind out back and i over heard her. She was complaining about how people are asking where things where even though they come in everyday. I do not go there everyday by the way. It doesn't matter if someone goes there everyday she shouldn't be saying things like that. If she doesn't like her job she should find somewhere else to go.
Read full review of Dollar General and 2 commentsstore is always cluttered
Hi my name is teressa turner.. I live at 190 windy ridge lane salisbury nc 28144 I am writing in regards to the store in spencer nc. # 9000.. Every time I walk into that store I can not get down certain isles as there is always boxes in the way. I've complained numerous of times about this but it has fell on deaf ears. I was trying to get one of the tub...
Read full review of Dollar Generalmanagement abuse to new store manager
I frequent this store nearly everyday. I noticed the new manager working everyday and doing doubles some days for almost two weeks. When I said something about her working so much, she said her district manager said she couldn't have a day off until her store was fixed. That is so wrong !!! How can a district manager say such a deplorable thing !!! She just...
store
Got home after shopping. Cashier told me I had 2 bags which I picked up. Several items missing from bags. Tried to call the store for one hour ( 8 tries).
Finally, got in the car, drove back to the store. A third bag with my missing items was behind the counter. Cashier said, well sometimes, they give the wrong information!
I explained I had tried to call to see if the bag was there before I drove back. The cashier said, oh, yeh. The phone hasn't worked for a week. We called our emergency number for the company but nobody ever came to fix it.
The machine to take credit and debit cards was also down. Cash only.
Sometimes needs to look into this store's management.
closing early
For about 3-4 weeks now the Dollar General store on Country Club Road in Winston Salem has been opening and closing a random and different times. In past weekends the store was closed the whole weekend. I drove up today to get something from the store and again the sign was up saying sorry we're closed. I took a picture of the sign on the front door...
the store
Hi I love dollar general stores but I have lived in brooklyn indiana for 2 years in mooresville mobile home park we have a dollar general with in walking distance so it is very convenient for me to go to but I am very unhappy with this store it is never stocked, never clean so I have to go all the way to town to dollar general just to get small stuff like headache meds or food for my animals among other items... I just wish someone would come visit this store and get it up to standard, to me they never have enough people to get the frieght out. I can usually go in there different times of the day or week and still see empty shelves with product sitting on the floor or on the l carts. Very unhappy shopper
manager of the store
October 22, 2019 complains to the store manager in Phoenix Az that is located at 67ave and van buren dollar general, a short lady who didn't know her name but rather arrogant. I asked to check a product and began to say that we all wanted things for a penny that she preferred to grab Everything and throw it in the trash so as not to be struggling with...
Read full review of Dollar Generalwill not restock!
The store has empty shelves, cluttered shelves and possibly lazy workers. When asked about many items being out of stock, the employee blamed the higher-ups. Said they have asked and asked but DG won't send help. However, i've seen a lot of standing around and talking. I love to shop DG but won't be gong back to this one for a while. Dollar General # 2029 102 Eureka Ave Berryville, AR 72616
store complaint
This store is completely out of control! You absolutely can not get down the isles with a buggy and can barely walk down them without turning sideways. There are boxes everywhere, clothes strown everywhere, most days you can't get someone to check you out and if there is a checker, the line is backed up to the back of the store, either from other customer...
openly accused of stealing by asst, manager
on 10-21-2019 @ 530pm I was shopping and wanted the one dollar bag cereals. As I was standing in front of the cereal aisle I did not see them. In the corner of my eye I saw a small framed black female peeping down my way. She hollowered to me " Do I need help finding something in a sarcastic manner. I said no, that I was good, She then said, He put...
Read full review of Dollar General and 2 commentsservice
Young Lady that was working in the store was complaining about another employee to one of the customers which I thought was very disrespectful and rude. When I went to check out she was also very rude to me and my son throwing stuff in the bag not paying attention to how or what she was putting in the bag together. I recall her name badge saying Ashley S...
Read full review of Dollar Generalmanager in rio dell ca 95562
If you are going to be a manager...you might not want to lose your workers because you are selfish. I was told by her that she is willing to work with me while I am dealing with issues with my children and apparently helping me is terminating me. I was hired August 1st of 2019, and as of October 14th of 2019 I just today recieved verification that I am no longer employed by her store. There are lots of issues with her with numerous individuals and she shouldn't be allowed to treat her employees the way she does.
was not wearing name tag
Today in the pouring rain with my two year old grandson at 11:00 a.m. the door was closed and locked with your employee finally surfacing and unlocking the door after myself and another customer kept knocking
Once in the store it became clear that the employee wanted some personal time as she was on her cellphone loudly cursing to another party about her job. This went on the whole time I was shopping and since I had a toddler with me I checked out(she was still on phone) and left. This occurred at the Monroe Twp, Pa store and the whole store smelled like she had just had a cigarette. Please check into this as this is a fairly new store and very convenient.
[protected]@outlook.com 10/17/2019
pot holes and parking lot needs repaved asap
The Dollar General Store in Albany Indiana has a parking lot that needs repaved asap...Seriously, its like a roller coaster ride everytime I pull in there...potholes are everywhere and its impossible to find a path thru the lot w/o getting mad at this ridiculous lack of parking lot maintenance..Please have a construction crew repair this...People are...
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Dollar General Contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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Dollar General social media
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As i know someone who was a keyholder there they work them like slaves. Leaves pages of work needed done with threats saying write ups if not done. The girl worked almost every single night. Cuz the store literally had 5 employees. She was only keyholder there. She was hurt when another employee hit her wirh a full freight cart and 3 days later the keyholder was fired for bogus reasons. And not only that but publicity humiliated! The store manager was screaming at her making sure customers heard. Calling the girl horrible names barely let her get her personal belongings! She keeps the cashier who does nothing but bad talks everyone and cant even ring up right without needing something voided. Yet got rid of the one person who did work and the town liked. They are bad people. Dg dont care about character! If they did they wouldn't promote someone like nicki to be a store manager. Look at how many have quit this past year. She cant keep help bc shes kazy and uses all the goof hours on herself while others left fighting for the rest ! Its sad and I think they should shut down every store and properly train managers on human decency oh this was witnessed in camden michigan store number 13823.
After the girl who was fired left the manager was making fun of her and bad mouthing her to every customer who would listen!