Dollar General

Store # 17589: When I go into dollar general penny shopping the manager is very rude when I find items that is a penny. She refuses to sell the items and when she is told that it can be sold because I found them items on the outside in a buggy and she goes to tell me if I want them, hell take them she don't have time to deal with that mess. If an employee needs her to come and fix something at the register she has a very nasty attitude. Her customer service and people skills is very awful. I also have witnessed her talking to an older employee about taking a $100 bill from a customer and the employee told her that what is she to do if another customer came in line with a $100 bill what is she to do and the manager told her not to take it because she doesn't do things right. Also there was this very nice and wonderful black lady with great customer service skills that was there and the manager got very ugly with her about being off due to immediate family illness and I just think that was the wrong way to be. Understanding is the Key. This store has a very bad turn over due to the manager. If she don't watch herself she will cause dollar general some money. I can go on and on, but that store shouldn't never lose great employees.

Hello, I do not want to complain about any product, but Dollar
General in Havana, Illinois not participating in the Christmas punch card. Today I asked the cashier to punch my card for the number of dollars spent there. She said the district manager would not allow it. Dollar General wanted to be part of the Havana, Illinois community and have people spend money there, but have failed to participant in the local punch card. Other merchants such as Ace, Farm and Home, County Market, and others do show their support by punching the Havana card. I do not have to shop at Dollar General in Havana but when they do not show support for the punch card tradition, I question why do I go there? Dollar General is a real Scrooge not to support this community tradition. If you care about the community of Havana, Illinois you might reconsider supporting the punch and become a true merchant member in the commmunity as other merchants do. Sincerely Linda Oest

I was a frequent shopper at the Wells Dollar General up until last week, when I found out from a reliable anonymous source that some store employees have been spreading rumors and gossip about me through out the town of Wells. I didn't get a whole lot of information but this has made me uncomfortable with going to this store and even shopping at other places in the city of Wells. I am not sure who is responsible for the defamation of my character, but I suspect that it is with a few different employees in the store. I also believe that the employees are female based on the nature of the gossip and defamation. I also find it unprofessional that store clerks would engage in such behavior. I will never shop at the Dollar General in Wells again. I may shop at Dollar General in other cities, since the problems only are from the one in Wells, MN. I would ask that you either adopt a policy on customer privacy and employee conduct or hold a meeting to remind the employees of how to treat customers. If this behavior continues, others may stop shopping there too and I do not recommend anyone shop there from here on out. Sorry I had to bring the issue to your attention in this way, but a customer shouldn't feel disliked and defamed just because some female employees don't like him.

They never have anything in stock. And the wait time on what they do have isn't worth it. You will be standing there 10-15 min for one item. The employees are rude. I started going across town to a different dollar general completely. The location is great and badly needed. But they don't show any type of interest about their products, customers, or store at all. They haven't been there too long and won't be if they keep this type of behavior up.

We went in the store on Friday November 29th 2019 we saw a pre lit 6 ft christmas tree with a 50% off sign in front of it. My boyfriend asked the lady behind the counter how much is this tree she looked at it and and said 15 dollars marked 50% down from thirty he said so its 15 dollars she says yes he says put it in front until we get done shopping when we go to pay for it it rings up thursday the manager comes in from being outside smoking and says we forgot to take the sign down i guess you should have came yesterday

This company is one of the absolute worst. I picked out my purchases and made my way to the register. There were two people ahead of me. There was a particularly chatty customer being checked out and an extremely long line formed within five to seven minutes. As per usual, only one register was open, but the cashier wasn't the problem. She was moving at an efficient pace. I figured she was the only one working the shift. Lo and behold, a man lazily walks into the store and goes behind the counter to talk to the cashier. I thought, "Oh, wow! He's actually going to help!", because at this point, there were at least 10 people waiting on line. I should've known I was expecting too much. He was supposedly a "manager" by the name of ‘Art' who was informing this poor cashier that she would be by herself while he went to another store in Eldred (about 20-30 minutes away) to close that store, for some unknown reason. When she pointed out the fact that the line had reached the end of an aisle and was beginning to snake down another, his response was, "They'll have to wait". He couldn't take 10 minutes to help her with that line? I've worked in customer service my entire life. The only reason I would need to leave a coworker in the weeds like that is if my house was on fire or something happened to my child. Unbelievable lazy piece of work.

I believe to be a victim of gender discrimination..i was a customer at the dollar general in cokato Minnesota...
I had asked for the bathroom key and was asked boy or girl? I was hesitant at this question as if was very insulting to me...i do not know the name of the male cashier that was working the register...please take this matter very seriously and respond with a plan of action