management abuse to new store manager
I frequent this store nearly everyday. I noticed the new manager working everyday and doing doubles some days for almost two weeks. When I said something about her working so much, she said her district manager said she couldn't have a day off until her store was fixed. That is so wrong !!! How can a district manager say such a deplorable thing !!! She just...
store
Got home after shopping. Cashier told me I had 2 bags which I picked up. Several items missing from bags. Tried to call the store for one hour ( 8 tries).
Finally, got in the car, drove back to the store. A third bag with my missing items was behind the counter. Cashier said, well sometimes, they give the wrong information!
I explained I had tried to call to see if the bag was there before I drove back. The cashier said, oh, yeh. The phone hasn't worked for a week. We called our emergency number for the company but nobody ever came to fix it.
The machine to take credit and debit cards was also down. Cash only.
Sometimes needs to look into this store's management.
closing early
For about 3-4 weeks now the Dollar General store on Country Club Road in Winston Salem has been opening and closing a random and different times. In past weekends the store was closed the whole weekend. I drove up today to get something from the store and again the sign was up saying sorry we're closed. I took a picture of the sign on the front door...
the store
Hi I love dollar general stores but I have lived in brooklyn indiana for 2 years in mooresville mobile home park we have a dollar general with in walking distance so it is very convenient for me to go to but I am very unhappy with this store it is never stocked, never clean so I have to go all the way to town to dollar general just to get small stuff like headache meds or food for my animals among other items... I just wish someone would come visit this store and get it up to standard, to me they never have enough people to get the frieght out. I can usually go in there different times of the day or week and still see empty shelves with product sitting on the floor or on the l carts. Very unhappy shopper
manager of the store
October 22, 2019 complains to the store manager in Phoenix Az that is located at 67ave and van buren dollar general, a short lady who didn't know her name but rather arrogant. I asked to check a product and began to say that we all wanted things for a penny that she preferred to grab Everything and throw it in the trash so as not to be struggling with...
Read full complaintwill not restock!
The store has empty shelves, cluttered shelves and possibly lazy workers. When asked about many items being out of stock, the employee blamed the higher-ups. Said they have asked and asked but DG won't send help. However, i've seen a lot of standing around and talking. I love to shop DG but won't be gong back to this one for a while. Dollar General # 2029 102 Eureka Ave Berryville, AR 72616
store complaint
This store is completely out of control! You absolutely can not get down the isles with a buggy and can barely walk down them without turning sideways. There are boxes everywhere, clothes strown everywhere, most days you can't get someone to check you out and if there is a checker, the line is backed up to the back of the store, either from other customer...
openly accused of stealing by asst, manager
on 10-21-2019 @ 530pm I was shopping and wanted the one dollar bag cereals. As I was standing in front of the cereal aisle I did not see them. In the corner of my eye I saw a small framed black female peeping down my way. She hollowered to me " Do I need help finding something in a sarcastic manner. I said no, that I was good, She then said, He put...
Read full complaint and 2 commentsservice
Young Lady that was working in the store was complaining about another employee to one of the customers which I thought was very disrespectful and rude. When I went to check out she was also very rude to me and my son throwing stuff in the bag not paying attention to how or what she was putting in the bag together. I recall her name badge saying Ashley S...
Read full complaintmanager in rio dell ca 95562
If you are going to be a manager...you might not want to lose your workers because you are selfish. I was told by her that she is willing to work with me while I am dealing with issues with my children and apparently helping me is terminating me. I was hired August 1st of 2019, and as of October 14th of 2019 I just today recieved verification that I am no longer employed by her store. There are lots of issues with her with numerous individuals and she shouldn't be allowed to treat her employees the way she does.
was not wearing name tag
Today in the pouring rain with my two year old grandson at 11:00 a.m. the door was closed and locked with your employee finally surfacing and unlocking the door after myself and another customer kept knocking
Once in the store it became clear that the employee wanted some personal time as she was on her cellphone loudly cursing to another party about her job. This went on the whole time I was shopping and since I had a toddler with me I checked out(she was still on phone) and left. This occurred at the Monroe Twp, Pa store and the whole store smelled like she had just had a cigarette. Please check into this as this is a fairly new store and very convenient.
[protected]@outlook.com 10/17/2019
pot holes and parking lot needs repaved asap
The Dollar General Store in Albany Indiana has a parking lot that needs repaved asap...Seriously, its like a roller coaster ride everytime I pull in there...potholes are everywhere and its impossible to find a path thru the lot w/o getting mad at this ridiculous lack of parking lot maintenance..Please have a construction crew repair this...People are...
Read full complaintrude employee
My sister recently visited Dollar General in Bay Springs, Ms. in order to make a purchase for my mom who has dementia and is bedridden. She presented a check to the cashier and she was told very rudely that the check was declined. My sister knew that the check was good but went to the bank to make sure. The lady at the bank said the check was good and it...
Read full complaintstore manager brenda harmon
I use to work for Dollar General and my store Managers name was Brenda Harmon. From the start she lied to me about hours and becoming a key holder. Someone was even demoted for this to happen. Brenda hired her cousin who was promoted to assir.manager when we already had one. Her cousin's promotion was kept quite, I found out from a customer that the cousin...
Read full complaintemployee
Your new employee Chelsea has been stealing since she been there numerous times and give her a surprise drug test she will fail it for meth I promise she works in Dale Indiana her manager is Carmen and she works sometimes in the Hatfield Indiana not a very friendly person I'll keep calling corporate until I'm able to reach someone that can take care of this problem
Read full complaintrude manager
Every time I go in store the store manager is so rude to customers. If she is putting up stock she is singing loud with the music are talking on her phone that she has in her ear. I was behind a customer today that spent almost 100.00 and the manager never spoke to her she was on her phone talking with the ear bud and all the customer could hear the...
Read full complaintwrongful termination
Kimberly holcomb store manager in ratcliff arkansas fired me bc I had 3 write ups for the same thing but she never trained me I had to learn by myself and what the assistant manager taught me which was very little the rest I was on my own to teach myself. She would be very mean to customers. She would have us use 2 week old mop water to mop the floor...
Read full complaint and 1 commentcashier
I purchased a case of water, tin foil, a soda, lice kit and two pieces of candy which was about 20.00. the cashier who was a boy charged me 70.00 and was not going to say anything about it until I cancelled my payment and told him there was no way my total could be that high. He aborted the transaction and said he rang up 40 pieces of candy. How do you get forty pieces of candy out of two pieces. He needs to be fired or better training. I will not let him check me out again.
wheelchair accessible
I am writing this due to the fact that while i understand that the store in question is small, not being able to get down more than half the aisles with my wheelchair is not good. I personally have done some retail work myself at different times over the years, and cannot fathom how not making every aisle accessable to all is even remotely acceptable. I...
Read full complaint and 1 commentstore manager
a few weeks ago i file a complaint with you regarding the store manager costing me $35 in bank fees because she was not paying attention to what she was doing and charged my debt card $44 dollars instead of $17. due to this i was forced not only to pay the extra money but a $35 bank fee i couldnt afford to pay. i havnt even got the respect to hear back from you regarding this matter that this manager or the store owes me this money back. i am on ssi and cant afford this.
OMG the manager/cashier screwed up and you are putting the blame of it on me are you kidding me right now. at the DG store i go to they ALWAYS run debt first and cash second. i told her to ONLY run 17 on debt. It is NOT my fault a manager of a store doesnt know how to do that. 35 dollars may not be alot of money to big pockets like you, but it is a great deal of money to me. your store or that manager OWESSS me that money. and i am so shocked by the attitude you have OMG
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