Dollar General
reviews and complaints

On September 28, 2022, I drove to the Dollar General on 339 Nisbet St. NW Jacksonville Al. I found that the Doors were locked at 9:45am, parking lot was full of trash and cigarette butts. Trash cans were over flowing. I had to drive down the road to purchase what I needed. This is a high traffic college town that relies on this store to be open during your business hours and presentable in our town.

I stopped at the New Paris Dollar General location to pick up a few things for work. When I reached the counter with my items, all but the Lay's Potato Chip (2 for $1) wrung up incorrectly/not as price had appeared on the shelf price tag. I questioned the employee as to why everything was ringing wrong and she said that she would not override the prices, on one item because if was Coca Cola and they are responsible for their pricing tags and I needed to deal with Coca Cola. Then she said that she would not honor the prices of the shelf tags because "all the locals" know the tags aren't right, further stating she only has 5 employees and dropping a large stack of new price tags on the counter for me to see. I told her that was not necessary and I wanted to return everything. The return process was problematic as she had to change registers because the bar on the receipt that just printed would not scan, nor did it scan on the other register. She asked me to give her back the change and returned my $20 bill. I had worked in retail management for over 25 years and also for Dollar General so I know what good customer service looks like,.. This experience was the most disrespectful and lousy service I have ever received. The stores need to honor the shelf tag price until they get the price tags changed! It is not the customer's fault, nor should the customer have to second guess what their purchase cost will be because the tags are not reflecting newer prices. This is exactly how Dollar General loses customers, especially customers who will let everyone know about the experience!

Too many people bringing pets in the stores. No signs anywhere on what is allowed and what is not allowed. Many of the pets coming in are puppies that someone has slapped a service vest on. It takes a professional trainer on average eighteen months to train a dog to do any service or task. Clear signs are needed explaining the difference between service dogs and emotional support animal and should be posted outside and inside the store. Untrained animals pose not only a danger from aggressive attacks but health department issues. All employees should be trained on this topic.

Rosie Turner is using Dollar General to find dates. She met my boyfriend and wanted to hang out with him with our son they had a sexual relationship from May to September. She knew he was with me and we have 4 kids. She has seen us in the dollar general many times together with my son. When he quit seeing her she contacted me. She was telling him she was gnna beat me up and calling me names and threatening him if he didn't talk to her. She has been posting my sons pictures and videos on Facebook. I feel like I can't go to the store now.

Dollar tree store number [protected] Washington Ave., San Leandro. The date I was there was September 20 722 at 12:27. The line was so long I asked the cashier could she call for help she ignored me I continue to ask her and she rudely said if I had somebody I would call how rude so I asked her could I speak with the manager she said she was the manager Emily and I told her I was going to call the main office she gave me a slip of paper with a number and the name Stephanie. this is very important to me please call me at area code [protected]. My email [protected]@aol.com I have paper she gave me which has her handwriting.

I was falsely accused by a employee, their is a conflict of interest with this employee, I had rang up a couple of items at self check out when a women had came up from an aisle behind me that had already rang up a few items and had forgot something so I just paid the lady for what I ad rang up on her purchase then started scanning mine when the employer came out of office screaming and hollering customers were leaving items and walking out of store freaking out. I tried to talk to the lady and all she kept screaming was call the law. I was arrested for all the items remaining in my cart and the item I had rang upshe then was showing parts of a video from her phone to other

customers in the store

I visited Store #08519 in Carolina Beach, NC on 8/21/22. The manager, who was a white manager, commented to me as I walking to the register, that the beach umbrella I was purchasing was not refundable. There were white persons also buying beach items and she did not direct her comments to them. When I got to the register, she instructed the older male cashier to write the words "Non Returnable" on my receipt, despite the fact that he was not instructed to write those words on any other person's receipt and the fact that there was no sign indicating the purchase was a final sale/not returnable. I had no intention of using the umbrella and trying to return it - she clearly assumed I would do so because I am a black woman. I was visiting from out of town and have not encountered such blatant discrimination in a very long time.

Store #18401 (Sullivan Gardens) This store has been going down since the lady that is manager now has had the job. The shelves are not stocked and the aisles are hard to get thru because of the merchandise sitting in the floor. I go there often to get specific items. Most of the time I can get one of the workers to go to the stock room and get it for me. Today the dog feed shelves were empty so I went to store #23420 (Fall Branch) I was amazed. The shelves were full, a good selection of dog feed, and the store was clean. There is just a few miles between these stores I why can't my store be managed better?

This store is an absolute mess. The cleanliness is terrible. There are carts shoved down half the aisles which makes it impossible to find anything. I talked with the manager and she said its because corporate keeps sending trucks with merchandise and they have no place to store it so they put it on carts in the middle of the aisles. Something needs to be done asap. If corporate came to this store and saw what was going on in there i think they would be appaled.

I purchased a spendwell card at your store in Hutchinson KS store # 02484 on 08/06/22 barcode 4366 $100 put on the card . The card was lost I cotacted Spendwell several times . the Temp card was lost I have the cash register slip where I paid $100 to the Dollar general store I have the hard cardboard case the card came in with the same bar code last 4 numbers 4366 and provided my Kansas DL front and back my sales slip from the dollar general store & the hard plastic case the temp card came in and my only responce I get is they are sorry with out the card # ? I reported it lost I do not have it or I would not be calling you . I find it hard to believe the hassle I have been through attempting to have my $100 put on a new card that was never activated or used . I do not work for the Dollar general store or Spendwell bank. I have tried since 08/06/22 through costomer service to resolve this issue and the only responce on a recorded line I get is if they had the card number ? I find it hard to believe in a customer service position they hold still have a job . I believe there is a way that with my cardboard case the card came in and a sales slip that shows $100 was to be put on the card No one can provide me with an answer as to How do I get my $100 dollars put on a new card I find very hard to believe would ever be allowed to happen to a law abiding citizen in the united States of America My complaint is I attempted to speak with your store manager in Hutchinson KS store #02484 and was advised to lower my voice or she would call the police and have me removed from the store instead of trying to resolve this issue better be glad she didnt work for me as she would be looking for a new job as I have held several mgr jobs and been in customer service positions placed #1 in a chain of 200 stores know how important every $ that comes through the door be respected and not lost by a so called store manager that would disrespect the fact many like her there would not be no General Dollar Stores I thank you for allowing my cry for help be heard with some respect to this issue Kevin Teter 417 west Sherman Hutchinson KS 67501 [protected] email [protected]@gmail.com

I applied for a job with dollar general over two months ago where I live, I got called in for a interview and was told by the manager that I had a hiring package coming, I waited and waited and quit the job I had because I was told that I was hired. The manager that hired me got fired for some reason I went back two the store to ask about my employment and there was a new manager who informed me that they were fully staffed and needed no help she was also rude and disrespectful so needless to say I didn't have a job. I have applied for another job with Dollar General and they want to put me to work but the first store I applied at has my application in hold up. I have absolutely nothing on my background and can work full time anyway of the week. Why am I not working yet and can anyone help me. I have contacted DG corporate and get the run around.

Manager here from Blue Ridge Travel Plaza, 7121 Blue Ridge Trail, Mountain Top PA 18707. We have had a Trailer dropped here in our parking lot for over 5 days now. Trailer number is F8011 and another number 8023211, License Plate# FLA 9641CZ.

I can be reached at [protected]. Tony - Blue Ridge Travel Plaza Manager.

09/16/2022 Refer to photos. This is always. When it gets somewhat caught up, enough to get to most items, it's back to the non stocking within a few days. Anyone can see there are never enough employees. Expecting a cashier to also be the stocker for the whole store is so unrealistic. Every time I have been there, I can see that the manager tries, but she cannot keep up with this on her own.

I applied for a job with Dollar general over a month and a half ago, every job search I have done says they desperately need help, I have nothing on my background and plenty of experience why am I not working by now? I have called corporate headquarters and get the run around.. They need good employees and I would be a good asset for them but I feel they don't want good employees.

My name is Debra and I am a regular customer at this particular Dollar General ,I seriously go into this store 4 to 7 times a day and one evening my car had broken down so i walked to the store and purchased several items and then realized that i was walking so i asked to leave the items in the store and get them the next morning but the manager said no and so i said that i would just sit them outside and walk back and get them later but the employ cashier said that she would put them in her car and bring them back the next day and i would get them from her then but when I came back the next day to get my things the cashier said she didnt know what happened to them, I said you dont know what happened to them and she said she didnt know if maybe she put them back on the shelf or what and that she really didnt remember and i said to her , your a grown woman but you dont remember if you put my stuff back on the shelf or not so i left a complaint for the manager Beth and 2 days later when she got back to work i walked back over there to store and she said that she looked at the monitors because the cashier said she left my things outside that night and on the monitor there was a guy that came by and snatched my things. I KNOW I HAD $3O DOLLARS WORTH OF MERCHADISE IN TE BAG AND ALSO THE RECIEPT AND THE REST OF MY CHANGE FROM THAT TRANSACTION but i do not believe in any way that she left my merchandise outside and i believe the manager Beth and the cashier are lying and they both know exactly what happened to it. I am very upset because i have already called and someone was suppose to get back with me from things store which i believe is a waste of time and would like someone of higher status to take care of this situation please. i want my merchandise and the rest of my money or i want them both demoted or take responsibility for their actions. [protected] is my number

Myself, my husband and my 2 toddlers were driving home on the Florida Turnpike today 09/06/2022 @ 10:50am. A Dollar General semi truck started to swerve into our lane and did not reposition himself back into his lane until we laid on our horn. We have a camper on top of our truck bed that we're towing which makes us very top heavy and easy to flip. If it wasn't for my husband swerving onto shoulder then the semi would have hit us. He had the nerve to get an attitude with us and start honking at us when we were the ones ran off the road because of his reckless driving. We were able to get the truck tag number. TennesseeU539361 Truck #35171

Store #14822 today 08/31/2022 in Kingsland Ga needs to clean up the outside of this building. This location is in a very nice part of Laurel Island Country Club in Kingsland and is bringing down this part of town. There is no reason for weeds to be growing up in the shrubs and trash in the parking lot. The pictures below show what it looks like everyday for the last several months. Please help clean up this store.

Thanks,

Randy Mann

Bashes all her employees to customers when she is there. She has nothing nice to say about her employees I have heard how she will take it out on them by cutting hours if she is mad at them. The Employees there are doing the best that they can with the amount of stuff I have seen them have to do. They are doing an excellent job. I have friends that go to the store to shop but if they see the managers car they will go to another store only because they dont want to listen to her bash everyone that works for her. But everytime I go which is usually mornings before I go to work I would say I stop at least 5 out of 7 days and she is hardly there working.