We had a bad receiver they told us to ship it back and they sent us a new one, this was in Dec 2007, then in Feb 2008. I had a charge on my bill for a damaged receiver, i called they said the receiver i sent back had an insect infestation, but could not tell me what insect. They made up a lie to get money. Beware of this company!
The complaint has been investigated and resolved to the customer’s satisfaction.