DirecTVnew guide change

K Review updated:

The recent change in design on the guide is horrible! I'm so beyond livid! I can't tell the difference between what channels I get and which ones I don't! 50 shades of gray is it?! Really?! Did this really pass approval on a corporate leve?! Do you really think people can easily read that?! Thanks for making it so difficult... as if there's nothing else that's difficult these days.


  • We
    Weimartxn Mar 15, 2019

    I've been with directv for several years now. Since AT&T took over most of the segments and operations of Directv's programming seems to have changed for the very worse. The response using the remote is stunningly unstable and so very slow at times. The guide and list selections are very inadequate. The cost for this optional service is not reflected in the quality of service provided.
    As I mentioned - I believe that the programming staff at Directv changed after AT&T took over. Its now absolutely the worst of any cable or satellite service I've ever seen or experienced.

    They should really fall back on their Directv computer programs to the last working Directv programs prior to the AT&T take over.

    As I said, the cost of this optional network programming is just not worth it. Its too expensive for what Directv AT&T is giving us.
    I'll be leaving the Directv family soon, because of the changes since AT&T took over.
    I really did not expect such bad programming. I thought things might improve with AT&T - I was wrong!

    1 Votes
  • La
    larry pruce Apr 30, 2018
    This comment was posted by
    a verified customer
    Verified customer

    this has to be the worst engineering program, the fonts are to small, the color scheme is poor, try to put to much worthless info it is only tv if we needed to be engineers we would not watch mind numbing tv. either fix it or there will be others going to the dish network, been with this outfit for 30 years or damn close and this is poorly done.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.