W Jul 11, 2019

I called ask them to disconnect my account on July 17th 2019 and was told they could not disconnect until billing cycle ends which is August 6 2019 I know this is because they do not want to refund my money for dates not used. I wanted to end my service because we lost CBS from our local channels. I was also charged 70.00 because my contract ends in February 2020. I think this is a rip-off because I have and would still be charged for channels they do not offer.

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