CB Satellite and Cable TV DirecTV Complaints #2-21

DirecTV review: Cancellation process

Tara Buck of US

Oct 16, 2026 7:22 pm UTC

Verified customer

Featured review

I have been a DirecTV customer for more than 30 years and one of their so‑called VIP members. I contacted DirecTV on October 16, 2026, to cancel my service after it stopped working on the evening of October 15. The screen is completely black, and the satellite is no longer sending a signal to the receiver. With lower‑cost streaming options available, I no longer wish to continue the service.

The representative informed me that I must continue paying through November 13, 2026. I do not agree to pay for an additional month of service, especially when the service is not functioning. I also do not want to spend time troubleshooting or attempting repairs, as my intent is to cancel the service entirely.

DirecTV should stop billing me beyond the date the service stopped working and process my cancellation effective immediately, with no additional weeks of service charged to my account.

Desired outcome: Cancel my account effective immediately, with no additional charges applied beyond the date I requested cancellation.

Confidential Information Hidden: This section contains confidential information visible to verified DirecTV representatives only. If you are affiliated with DirecTV, please claim your business to access these details.

0 comments

Add a comment

DirecTV - overcharged 613

Resolved

DirecTV - Stay away - direct tv sucks! 113

DirecTV - very poor service and unacceptable contract 1397

DirecTV - terrible experience! 14

DirecTV - prepaid visa card promotion 28

DirecTV - someone elso opened an account with my last name and address 2

DirecTV - failure to get proper credits on my bill 1

Resolved

DirecTV - very poor service 2

Resolved

DirecTV - no show installation

DirecTV - new guide change 2

View all DirecTV reviews and complaints

DirecTV Contacts

DirecTV phone numbers

+1 (800) 531-5000

Click up if you have successfully reached DirecTV by calling +1 (800) 531-5000 phone number 0 0 users reported that they have successfully reached DirecTV by calling +1 (800) 531-5000 phone number Click down if you have unsuccessfully reached DirecTV by calling +1 (800) 531-5000 phone number 0 0 users reported that they have UNsuccessfully reached DirecTV by calling +1 (800) 531-5000 phone number

Customer Service

+1 (855) 838-4388

Click up if you have successfully reached DirecTV by calling +1 (855) 838-4388 phone number 0 0 users reported that they have successfully reached DirecTV by calling +1 (855) 838-4388 phone number Click down if you have unsuccessfully reached DirecTV by calling +1 (855) 838-4388 phone number 0 0 users reported that they have UNsuccessfully reached DirecTV by calling +1 (855) 838-4388 phone number

Sales

+1 (855) 796-1459

Click up if you have successfully reached DirecTV by calling +1 (855) 796-1459 phone number 0 0 users reported that they have successfully reached DirecTV by calling +1 (855) 796-1459 phone number Click down if you have unsuccessfully reached DirecTV by calling +1 (855) 796-1459 phone number 0 0 users reported that they have UNsuccessfully reached DirecTV by calling +1 (855) 796-1459 phone number

8449663657

Click up if you have successfully reached DirecTV by calling 8449663657 phone number 0 0 users reported that they have successfully reached DirecTV by calling 8449663657 phone number Click down if you have unsuccessfully reached DirecTV by calling 8449663657 phone number 0 0 users reported that they have UNsuccessfully reached DirecTV by calling 8449663657 phone number

More phone numbers

DirecTV emails

website@directv.com

100%
Confidence score: 100%

Support

DirecTV address

2230 E Imperial Hwy, El Segundo, California, 90245, United States

DirecTV social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 19, 2026
View all DirecTV contacts