Canceled service on 10-8-2026 returned equipment to FedEx on 10-12-2026 returned in Maumee, Ohio. I was told I had until Oct.29,2026 to return equipment. I was offered to hear some incentives to stay but I declined. Was told service period stated on 10-8-2026 and that my service would be terminated that day and it was. I asked if I could have service for a couple of days more until new service was hooked up was tole no. Service did stop this day service on any of the tv's in the home.
I received a bill for full amount for a month's service. I called customer service was told my service was still active explained the above and got a sorry. Was told that my bill would change and they would charge up until today. Why should I pay for no service? This is ridiculous I am being taken advantage of just so Direct Tv can gt more money. Shame on Direct Tv. I will communicate this to all I know and then some.
Claimed loss: On month of no service.
Desired outcome: Refund ...
Confidential Information Hidden: This section contains confidential information visible to verified DirecTV representatives only. If you are affiliated with DirecTV, please claim your business to access these details.