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DazzleWhite review: Scam, theives, liars 383

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12:41 pm EDT
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I am a 57 year old college educated female that has had a p/c for 12 years, but I feel like an idiot right now. I was reading a news article (CNN) and noticed to the side a story from a "mom" that lives in a town 30 miles from me about fantastic inexpensive teeth-whitening. Her piece was very "down-to-earth" and believable. You order just 2 free trials and pay a very small shipping fee to get snow white teeth. I fell for the SCAM, entered my credit card info, had second thoughts, and clicked on my bank account. In less than one minute, the $1.95 shipping plus $59.95 had been taken from me. I called my bank and was told the charges were pending and nothing could be done until the charges went thru. I called Dazzlewhite and the thief said I would have to return the product, get a tracking number (which requires paying EXTRA postage) before I could CANCEL or get a REFUND! All of this took place in less than TEN MINUTES. You also have a deadline to get it back to them or you'll still be charged!

What kind of country is this? DO NOT ORDER THE FREE TRIAL FROM THESE CROOKS! If this product was so good, they would not stoop to scamming and stealing from honest folks. NEVER AGAIN will I fall for such CONS on the internet! If you order this stuff, you will be sorry and like me...feel like a fool!

Update by Honest hard-working American
May 29, 2009 7:09 pm EDT

My story above (scam, theives, liars) only gets worse! Now they are sending me emails pretending to be the "good" guys to get more personal info from me! Can you believe this? I do believe they change their product name frequently to keep the scam and money flowing. I've found many complaints about products that sound exactly the same, but with other names. Such as: "IvoryBrites", "Max White Teeth", etc. It was confusing to me why I did not find more Dazzlewhite stories. If you Google it, you will find pages of websites that sell/give free trials. Look on the right side of the page where you'll find it listed also under Target, BizRate, & other well known businesses. Click on them...they do not have such a product! It's shoes, clothing with "dazzle" or "white" in the description!

At one point today, there were THREE ads on this page, YES, this page for DAZZLEWHITE. All of this blows my mind. I will say I've learned a big lesson that, God as my witness, will never fall for this trap again. I will say these characters have learned how to get rich fast thanks to the trust of other folks. Please keep the warning going...I'm usually skeptical about even small things, but not anymore. This is sickening to know what some of our country has stooped to.

Update by Honest hard-working American
Jun 24, 2009 9:04 pm EDT

I sent my 10th email to Dazzlewhite today. As I've said before...these folks are making mega bucks from honest, trusting people. They are a SCAM, CROOKS, LIARS; no better than bank robbers in my opinion. You MUST cancel your bank accounts; the charges will not stop, no matter what you do. I know it's a big pain to do this, but I personally cannot pay these theives $60 every 3-4 weeks for nothing. You can call, email, chat online, return the trial sample unopened...the charges will not stop! Also each person you speak with will promise you no more charges & refunds. Read all the complaints & comments. I have not found ONE that has gotten their refund & all charges stopped. I thought mine was after cancelling my cc, but 3 weeks later on my NEW cc, there it was $58.76. I do not have any of their stupid scam porduct...returned it same day it arrived certified mail, unopened. We must stop these crooks before they leave the country for good. They are using many addresses & names...Dazzlewhite, Ivory Brite, Maxi White, EZ Bright. That's why it's so difficult to stop them. The "mom" with many names that only paid shipping charges for the free trial just happens to live near you because your IP server lets them know where you are online. Very clever, don't you think? It certainly has dooked a lot of very educated citizens, myself included.Please tell anyone that has fallen for this & feels like a fool to please post their complaint. It will help all of us to stop this & possibly get some $$ back!

Update by Honest hard-working American
Jul 30, 2009 12:50 pm EDT

To SMARTBOI96: I wouldn't hold my breath that you came out without being scammed just yet...I canceled everything as requested, returned product within 14 days of placing order (certified & unopened like I was told to do), and even closed my credit card account, contacted my bank within 10 minutes of placing order, and opened a NEW cc acct after 3 weeks. Guess what? They charged me $58.76 on my NEW cc acct 3 weeks AFTER they signed for my unopened "trial pkg" sent certified mail. Read all the terms you can find...these crooks are scam artists, no matter what they say in an email, online chat, or live on the phone. My bank had to get them off of my back & out of my $$$ when I filed a formal dispute with every detail, email, online chat, and a copy of the folks around the globe that took the time to complain on this website. Maybe you are not one of countless others that did everything in the "terms" and still got charged, but I would keep an eye on my bank account. Read the number of folks that never received a "trial" product to return or got it after the 14 days had pasted. What are they supposed to do? If this product is so great, why do they lie and cheat to keep posting their ads?

Update by Honest hard-working American
Aug 03, 2009 10:12 am EDT

To DJ64:
I found the number for you to try and cancel the Axis Wellness: [protected]. Hope this helps, but keep checking your bank statement regularly. I was told by countless online chats, phone calls, and emails that I would receive full refunds, and all "memberships" canceled. But they were all lies. I had to cancel my cc acct and dispute in writing to my bank before these scam artists stopped taking my $$$. I still check it daily, even though this nightmare began in May. Good luck!

Update by Honest hard-working American
Aug 11, 2009 6:51 pm EDT

To Addie M #1, 2, & 3: I know most of us on this complaint board admitted to being too trusting, and some (including me) acting very foolishly by giving you our personal financial info (which you certainly wasted no time taking advantage of)...but in the last ABOVE THREE comments about how to stop you from robbing us of even more $$$$; you have so cleverly changed your name and phone number! If that doesn't shout SCAM ARTISTS, I do not know what does. Look folks...the company is suddenly called DazzleSMILEpro (instead of Dazzlewhite Pro) and the correct original phone number is: [protected], not [protected].
Addie, I am sure everyone that placed an order for a "free trial" paying merely the shipping charge would much rather have their $$$$ returned, and you can keep YOUR CONCERNS. This website would not exist if you had a good product and ran an HONEST business.

Update by Honest hard-working American
Sep 29, 2009 6:31 pm EDT

THANK YOU ANATHEMA!

I could not have said it better myself...if you scroll back to the top of page 1, you'll see I started this "complaint" discussion in May. I hate that so many folks followed in my footsteps, but I did find out I was not the only TRUSTING person left on this planet. Without a doubt, there are probably thousands more that have not taken the time or do not want to admit they screwed up by giving these scam artists their personal info. I despise anyone that takes from others dishonestly rather than getting a "real" job. I read these comments daily...many say the same things I did (how do they sleep @ nite, would you like this done to your family member, etc). A big puzzle to me is why GOOGLE prints these complaints day after day for months, yet continue to place their Dazzle ads on this same page time after time! I guess to some $$$ is $$$$ no matter how you get it. But what goes around, comes around.

Update by Honest hard-working American
Nov 15, 2009 8:05 am EST

Att. Andrewlexington
I started this "blog" when I was scammed in May, 2009. Go back to the the first page to read the first complaint. What else do you need to do? First these crooks are fantastic liars...will say anything to get you off the phone or online chat. I did EVERYTHING within minutes of ordering, returned my product registered mail unopened within 30 minutes of it arriving in my box, talked to several reps, emailed, requested countless times for order to be canceled immediately, called my bank & canceled my cc...guess what? Three weeks after I got my NEW cc, they charged me AGAIN! I confirmed with the USPS that the pkg had been received by them, along with hundreds the same day as mine.
You need to contact your bank asap, tell them your card was stolen, and cancel it. Some folks have had to switch banks. I'm telling you this can turn into your worse nightmare. By the way, they are pulling this scam all around the world, not just USA. Good luck, watch your bank acct DAILY, and don't believe anything these thieves tell you.

Update by Honest hard-working American
Nov 20, 2009 1:23 pm EST

ATTENTION: Carolyn Y., Stellaa, A. Peachie, Sharon Kopecky...

Do you not ever feel any guilt because you are choosing to take money from innocent, trusting folks that have no idea the nightmare they are stepping into? There is no doubt in my mind that children and elderly people are having to "make do" with less food, clothing, and many other items that they need because of your scam. Innocent little kids and senior citizens that can't hurt a fly doing without because you refuse to find a job that doesn't rob, cheat, or steal from others that have never wronged you in any way. How do you look at yourself in the mirror? Like the person you see?
God has a special place in hell for thieves like you. God doesn't pay every day, but He always pays. Think about that when you put your head on the pillow tonight.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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383 comments
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m lewis
Lake Charles, US
Jul 26, 2009 3:02 pm EDT

AOL IS RUNNING THIS AD ALMOST DAILY, HOW CAN THEY DO THAT IF THIS IS A FRAUD? SHOULDNT AOL STOP THE ADVERTISING?

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m.rutherford
, US
Jul 26, 2009 9:41 am EDT

this company sucks. they are liars and thiefs. they tell you one thing and do another.this is first time to order on line but never again.

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stiffedclean
, US
Jul 25, 2009 6:33 pm EDT

I made the mistake of ordering after reading an article linked in the Wall Street Journal! The reporter concluded that this was terrific product and there was even a way to get a free sample(there was even a link included).

Never a mention of the automatic billing scam that you would be caught up in.

THE WALL STREET JOURNAL!?

What's next, a hard hitting in-depth piece on the Flowbee?

Thanks for the opportunity to vent.

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tracy_89dn
Reno, US
Jul 25, 2009 3:58 pm EDT

it's funny though. On the home page of this website also advertises for Dazzel White Pro. lol

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tracy_89dn
Reno, US
Jul 25, 2009 3:07 pm EDT

I was caught by this scam too and the DentechWhitening as well. The ads say that it costs $1.95 for Dazzelwhite and $0.99 for Dentech.
And there is no information about further charges or when it will be delivered.
However, about 17 days later, I received a DZW first and 3 days later I received a DTW. I check my account and they charged me $3.24 for webacess, $58.76 for DZW, $88.97 for DTW and $9.99 for club member. What the ###s!
I call them and they also told me like they told you guys, the account is closed and I will receive no further charges.
About the DZW they said I have to return the trial ( Thank God, I haven’t used it because it looks really cannot be trusted, the box was opened and no direction or manual) and it MAY be refundable. I just contact them on July 23rd and their address is DazzelWhite PO box 10233 Des Moines IA 50381.
The second one is DTW and it costs $88.97. I canceled it two day ago and they still charged me later. I want to return the trial, and according to their Term and Condition (which I studied later in their website with small print) that I must have the Return Number. However, I cannot get this number by the phone. I have to contact them by email. And ofcourse, they answered me but not the number I need.
I am stuck with them. Hence, I contacted with my bank which is USBank. They put the Electronic Deposit Adjustment for the amount $88.97, $9.99 and $3.24. In addition, I cancel the checking number of my current card and make a new card. About the DZW, $58.76 is still in authorization so I have to wait until it posts on my acc and I continue to claim the dispute.
I hope your guys’ bank also can give you back the money which these damned companies charged you. Good luck to all of you!
However, Does anyone know about the money which the bank gave me back is constant or they just deposit for me while they are investigating? Because I read about these somewhere but I don’t remember and it said like about “ the bank just deposits the amount for avoiding overdraft fee for customer while we are investigating. After 90 days, the charges may be rebills if we have evidence you authorized it”.
If anyboby know, please contact me at tracy_89dn@yahoo.com. Thank a lot.

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Rsp
, CA
Jul 24, 2009 6:08 am EDT

By the way any "endorsements" given are probably faked, the product description does not match the instructions sent. Also, there is no way that results NEED to be given time to see IF it works. Their research should be clear, otherwise the consumer is PAYING for their research. This same view should apply to ALL products and services...if the seller can't back up the claim then they have no right charging for the product!

PR Toronto, Canada

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Chuck Turner
Sandy, US
Jul 23, 2009 1:48 pm EDT

Also, from the BBB website:

But in addition to filing a complaint with the BBB, the BBB STRONGLY suggests that consumers with concerns about this business contact the following organizations:

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Service Alberta
3rd Fl-10155 102 St North Field Services, Licensing
Edmonton, AB T5J 4L4

Phone: [protected]
Toll Free (In Alberta): [protected]
Website: www.servicealberta.gov.ab.ca

Complaints can be filed online.
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Competition Bureau
50 Victoria St
Hull, QC K1A 0C9

Phone: [protected]
Fax: [protected]
Website: www.competitionbureau.gc.ca

Complaints can be filed on-line under the "Contact Us" section of the website and they can also be faxed or mailed in.
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The Internet Crime Department of the FBI.
Website: www.ic3.gov
Complaints can be filed online

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Chuck Turner
Sandy, US
Jul 23, 2009 1:24 pm EDT

They are still scamming people, so keep reporting them to the FTC:

www.FTC.gov (File a complaint)

and www.ic3.gov

Also complain to any website who hosts their ads that they are accepting ads from a scammer called Jesse Willms owner of Just Think Media / 1021018 Alberta Ltd 11 Athabascan Avenue Suite 240 Sherwood Park, Alberta T8A 6H2, Canada

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TRed
Summerville, US
Jul 23, 2009 11:10 am EDT

Further information & actions.

I noticed that the DazzleWhite website displays the logos of WebMD, CBS News, ABC and the New York Times. I also remember seeing that CNN was aligned with them. I have gone to each of these sites and let them know that about the Scam. See below. Perhaps if we all do this we might get somewhere.

Copy of emails sent to the Contact Us site of CBS News, ABC, CNN and the New York Times.

I want you to know that a website, WWW.DazzleWhite.com uses your logo to imply that you support DazzleWhite.

This company, located at:

1021018 Alberta Ltd 11 Athabascan Avenue Suite 240 Sherwood Park, Alberta T8A 6H2, Canada

Rips consumers off through a misleading trial scam. You sign up for the trial and are automatically sign up for other memberships, even if you specially reject the offers.

They also state in differnt Web-Ads that WebMd, CNN CBS, ABC and New York Times support them and have writen articals and reports about them.

Due to this alignment, I feel that I can not trust your information. I will tell all my friends.

I have reported DazzleWhite to /link removed/ an online business monitoring community. DazzleWhite has also been reported on http://www.complaintsboard.com. The direct link is Dazzlewhite Pro Teeth — Scam, theives, liars

I hope that you will reconsider your connection with this Scam.

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TRed
Summerville, US
Jul 23, 2009 10:31 am EDT

I canceled when I got the confermation email that said 'Memberships' the phone numbers are:

comprehensive health; [protected]

Insider Secrets: [protected]

Also, everyone please consider reporting this company to /link removed/

We may be able to do something about these crooks.

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dontbedazzled
Bradford, GB
Jul 23, 2009 6:33 am EDT

Hi all you poor victims...guess what? I too have been sucked in and dazzled by these crooks! looks like the scam is still going pretty strong...Ordered my trial at a charge of $11.90, 3 weeks later got charged $58.76 and $3.24 from Webaccess? Have not rec'vd anything from them...contacted DW webchat, wont give me a refund and are sending me a months supply (one tube)...after reading this (too late) called my bank and cancelled my card...the bank actioned this and guess what... offered me fraud protection for a trial period of 1 month for the discounted price of $1.50...$10 thereafter unless I cancel it...OMG no more trials please! Expensive lesson learned...good luck to you all with your refunds...I have wriiten it off coz I now have to fight with the bank to get charges back as these scammers overdrew my account...ha ha ha :o(

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teddybearpaul
, US
Jul 21, 2009 11:09 pm EDT

I too was suckered into this mess. both were cancelled and sent back but still no reversal on my credit card, then the $3.24 came up that had to be cancelled because I didn't read or understand the small print. and now this weekend I get a $7.26 membership charge on a diet program that tells me it was sent because I signed up for dazzlewhite, It just keeps on coming. I think I will have to cancell the credit card before it will all stop.

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DOODLE50
Edgar Springs, US
Jul 21, 2009 6:41 pm EDT

I was also scammed by dazzlewhite, what a mess!
They've charged my credit card for other charges I never ordered,
I too sent the package back, got a receipt from the p.o..
I've cancelled my card, filled out numerous forms.
I will, and have learned never to order over the internet.
If it's too good to be true, chances are it's a lie from hell, this sure was!
D.M from MO

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Gloria Rakonza
, US
Jul 21, 2009 10:28 am EDT

I too, have been ripped off by DazzleWhite. I am a senior citizen, living on a fixed income. I have to check my bank account daily for fraudulent charges. I was able to get my money refunded from DazzleWhite and the other product associated with it. However, I continue to get nearly daily charges from places I have never heard of. When I call them to cancel, they make it clear that any charges already incurred cannot be refunded. I appealed to my bank and was told I would have to cancel my debit card to stop these charges.
Dazzle White is a total rip off, thus far I have incurred over $170.00 in charges and never even received the original trial products to begin with.

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Bonehead
, US
Jul 20, 2009 9:09 pm EDT

Got me too, but here's the kicker for them- my bank denied thier withdrawls and called me to see if they were legitimate and I told them I had no idea what that company was and they canceled my card immediately. I feel like an ### for getting scammed but at least I picked the right bank to deal with. Didnt get a penny over $2 from me did ya ###s? Heres to hoping you die slow.

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itushy
bethlehem, US
Jul 20, 2009 1:37 pm EDT

ditto, I was scammed as well! Im going to cancel my card to stop the automatic debits and chalk it up as a lost. im not expecting anything back.

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jsosa
Pekasie, US
Jul 20, 2009 5:27 am EDT

Man...I am so pissed right now. I woke up this morning to my girlfriend buzzing about this great product that she purchased and how she is so excited and this and that. She explained to me what it was and I immediately asked her if she entered any cc info. AND SHE DID! So we are now one of the MANY unfortunate, hard-working "suckers" that have been taken on this scam roller coaster. I have already contacted my bank and they said I need to come in and fill out an Affidavit Of Fraud. They will then investigate the situation. I have cancelled both my girlfriends card and my card (checking/debit cards). I don't exactly know how that works though. If I cancel the card I would think that they would not be able to charge me anymore. But now I am wondering if they charge the old card number if that will link to my account number. I will have to ask when I go to the bank tomorrow. I will definately let everyone know any info that I get. I have not yet been charged the $58.xx. Only the $1.95 has been charged which is pending and un-removable. I am thinking of trying to cancel the product as soon as their office is open (5am - 8pm mst) but feel like I need to make my next few moves very carefully to avoid any further problems. I don't want to bring it to their attention that I am cancelling until my bank has blocks on my accounts and DazzleCrap has no access to my new card numbers. I feel like if I call and cancel before going into the bank that they will immediately charge me the 58 bucks. Man what a headache. That $200 bucks the dentist charges to whiten your teeth sure sounds like a great deal right about now. I wish everyone good luck with any progress on receiving their money back and also bringing these scammers down. I feel better now that I vented...PHEWW!

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aladysiren
Brooklyn, US
Jul 18, 2009 10:19 pm EDT

I also fell pray to dazzlewhite my credit card was charged $58.76 for the product when i contacted the company to cancel and request a refund the customer service person was really rude and nasty she acted as if i had the problem. This is so unfair for consumers to fall prey to these online leeches to take money from hardworking individuals especially in the tough economy we are facing right now. I wish someone can petition or start a platform to sue the heck out of these companies because they should not have the right to get away with stealing our money.

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radrian
Flossmoor, US
Jul 18, 2009 11:53 am EDT

I was scammed too, and found out 5 min. ago that there is no such a thing as Charge back for your account, but I will fill out papers from my CC and request a dispute for all the charges from Dazzle White and SmileBrite, about $300 so far over the last month. The CC representative said that I do not have to pay any of those charges, and in 2-3 weeks I will hear from them on this issue. I suspended my CC, just in case, and found out that if a new CC will be issued, there is no way for the same crooks to charge you in the future. Hope this helps.

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Mary Z
, AU
Jul 18, 2009 11:24 am EDT

Sounds like the Cellutone and Body Solutions Cellulite System scam. Look at these two links:

http://www.jessicascellulite.com/cellulite/3

http://www.amyscellulite.com/amy/mystory/

Maybe the same scammers?

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Marc644
Poole, GB
Jul 18, 2009 7:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It is a disgrace that today no official bodies do anything about it to avoid this form of scamming.

Their website that promotes this free trial is confusing, unclear and deceptive.

I just found out by checking my credit card account that I have been charged £37.00 for something that I didn't order.

There are companies out there that do offer good deals and provide free trials without conning you.

I called my credit card company to dispute the transaction and I will also make an official complaint for theft against them at the police station if on Monday they do not reimburse the money.

Good advice to anyone (as well me) don't let yourself fooled.

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bvatbeach
Davie, US
Jul 17, 2009 7:48 pm EDT

I agree they are crooks. I did the same thing and they charged me before the trial was over. Luckily I have Bank of America and I called them as soon as I noticed and they stopped the charges and are investigating. Luckily, I was able to get my money back.

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SanzSez
Riverton, US
Jul 17, 2009 12:10 am EDT

Spirit Bear: I was told per phone that my dazzlewhite account would b cancelled if they got the return shipment before July 2nd - It was returned way before July 2nd (I have all the confirmation #'s) and my checking account was STILL charged! Keep checking your account to make sure!

Chuck Turner - You are AWESOME! I have read all 5 pages of complaints, my girl friend and I both were scammed, both charged the shipping all the other charges others have been charged. You have done so much work to research this - I want you to know we really appreciate YOUR efforts and all the other comments and suggestiions from all that have been scammed, too.

We are totally willing to be part of a class action suit. I plan to file a complaint to the FTC as you advised, Chuck. We are just as burned as everyone else! And, I'm a bit wary that we will continue to be charged, even with all the cancellations and all. She put hers on a Visa and has refuted those charges and they are dropping them for her.

My checking acct has been charged, so I am going to check into a "charge back" as has been suggested here.

Thanks again, Chuck.

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Chuck Turner
Sandy, US
Jul 16, 2009 8:58 pm EDT

Just Think Media is the company selling Dazzlewhite. Up in Canada. They are also called 1021018 Alberta Ltd

Their address is:
11 Athabascan Avenue, Suite 240, Sherwood Park, AB, Canada T8A 6HT
Telephone: [protected]
Email: corporate@justthinkmedia.com

As Just Think Media are in Canada, folk can report them to RECOL (Reporting Economic Crime Online )

Go to: http://www.recol.ca and click on 'File a Complaint".

and also to the FTC: http://www.ftc.gov

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Spirit Bear
, US
Jul 16, 2009 5:06 pm EDT

Hi everyone,

I've never fallen for a scam like this before and I am embarassed that I let myself get duped...I signed up for the free trials of DazzleWhite and DentechWhitening after reading that momsteethwhitening site. I'm not sure if this is so, but DentechWhitening seems to not be as much of a ballbuster as Dazzlewhite. I called Dentech and they told me my order was completely cancelled and I would not be charged for more than the free trial shipping, and they also took me off of their "advancedwellness" hidden subscription. I'm hoping that is the end of Dentech. They also said I do not have to return the free trial.

However, for Dazzlewhite I had to call them and two extra numbers to cancel the hidden subscriptions for some Diet thing and an E-Book. Dazzlewhite gave me the whole spiel about how I would be charged the 58 dollars and would only get it back if I sent back the free trial within 14 days. However, I continued to incessantly bust their balls, on the phone and on their live chat, and I may have actually gotten them to cave and "master cancel" my membership completely.

Here is a segment of my "livechat" with DazzleWhite:

you: You can do a master cancel of my account, true?

Christina: We are unable to process that via live chat because of your privacy and security reasons.

Christina: You can call our member support staff at our toll-free number for all return information [protected]. They are available 6 AM - 7 PM (MST), Weekdays only.

Christina: Is there anything else I can help you with today?

you: Can a master cancellation of my account prevent the free trial from being sent, if I just signed up?

you: I am thinking of contacting the BBB.

Christina: Kindly contact our phone support they will assist you better regarding your query.

Christina: Is there anything else I can help you with today?

you: How long does it take to reimburse the charge to my account for the first month, assuming I get charged when I get the free trial, which will probably happen?

Christina: Sorry, we do not provide return information through live chat.

Christina: Kindly contact our phone support they will provide you a more diligent resolution.

you: I did and they evaded my questions.

Christina: Please call them again.

you: Yeah I will call them again and again and again. They will never hear the end of it. I will also call my cc company, and write to the FTC and BBB. Maybe the Attorney General?

Christina: Ok, I have cancelled your membership effective immediately. You will not be receiving any further shipments from us, and your credit card has been removed from our auto ship system.

you: Okay. Thank you. Do I still have to send the free trial back to get that 58 dollars reimbursed?

Christina: No, you will not be charged for $58.76.

WHO KNOWS if this fixed the problem, because I have not seen the billing statement yet. However it MAY be possible, if you really bust their buttons and threaten them, that they will back off.

To be safe I also notified my CC company about the matter.

Hope this helps!

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Arlene W
Edmonton, CA
Jul 16, 2009 3:12 pm EDT

hey also set you up with 2 other programs that need to be cancelled as they are monthly billing when you sign up for Dazzle White

Cancellation Information
[protected] DazzleWhite (Shows on statement as DazzleWhite) 58.76 + shipping
[protected] Insider Secrets To Weight Loss (Shows on statement as Web Access Fee) 3.24
[protected] Comprehensive Weight Loss E-book Package (Shows on statement as Membership)7.14

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Arlene W
Edmonton, CA
Jul 16, 2009 12:33 pm EDT

Ev1 make sure you call [protected] (Dazzle white cust service)to cancel. If the order hasn't left yet you can cancel if it has left you can't.

If you haven't recv'd the order you can tell them & you might get the charges reversed I was told by them.

*They put you on monthly drop ship program if you don't tell them to take you off of it.

I found this out yest after investigating as they told me I am being charged 58.76 American for the Free trial if I don't return it within the free trial period.
you need a special return number 15 digits to return the package back to them. you are responsible for all shipping costs for this as well. If you mark it return to sender you will still be charged. all of that is in the small print they told me.
It is I should have read it all when ordering.

these pl are using every loop hole they can. very shifty if you ask me.

Good luck

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Dorris1988
Bristol, GB
Jul 16, 2009 12:24 pm EDT

Ive had this problem also, After i ordered the 'free trial' it suddenly hit me how its a bad idea to get these free trial things, always a catch. So i did some research to get some information so i could sort it out.

I contacted dazzle white and after numerous conversations it was put out that i had to get the product, return it and then the money wouldnt be charged. I also cancelled all my future billings and all this extra packages they may you pay for without you knowing.

I then went to my bank and cancelled my card so nothing else could be taken. As this 58 dollars couldnt be stopped because it was a pending charge as long as i returned the product this would be cancelled. It has been 6 weeks and i have not recieved a product to be returned but today I got charged the 58 dollars.

I contacted them and they said ive recieved the product and if i have querys i have to call their support number.
Im not running around after them, ive got my bank involved and they are filing a dispute on the 58 dollars and this will be taken further. This is a complete scam and whoever says read the terms and conditons, i dont care, people make silly mistakes, and when they realise it and try to rectify them they still get scammed? Its fraud, people taking your money without your consent and without your knowing.

It isnt acceptable and i hope people see these forums and posts before buying stuff. I know i will and ive learnt the hard way.

I hope i get my money back because i know my bank will do all they can and this will be kept on file and any other future withdrawels from this company will be VOID. Im going to pursue this and make sure my bank can keep a record and stop other people from suffering the aggrivation and stuggle i know alot of people are having because of these fraud groups.

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Jackie28
North wollongong, AU
Jul 16, 2009 3:19 am EDT

Ive had 3 hours of nightmares too. From $1.95 charge x 2 to $190.43 on my ccard im struggling and cant pay the postage back from here. Did anyone refuse to accept the product, what happens. Did anyone think of draining out the pens to get the miracle liquid we all fell for ? Please let me know thanks guys

Hey, Tell me how can this company still be running. From here in Australia the ACCC and consumer affairs department cant do much they said it had to happen in the country where the company was located.

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UKUSA
ATHENS, US
Jul 15, 2009 6:32 pm EDT

THESE PEOPLE ARE INVOLVED WITH SENDING FUNDS AND FINANCING RADICALS IN THE MIDDLE EAST...YES, I MEAN ALQUEDA. THEY ARE RIPPING OFF HARD WORKING DECENT FOLKS OVER HERE TO KEEP THEIR CAUSE GOING. THE COMPANY IS BASED IN THE UK, AND THEY ONLY DEAL WITH CREDIT CARDS FROM THE USA. THIS IS A WARNING TO ALL TO BEWARE WHO YOU DEAL WITH ONLINE. THEY ARE NOT FROM THE USA, AND THE PRODUCT IS BOGUS. IT IS A SCAM.

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frugalmama
tracy, US
Jul 15, 2009 2:16 pm EDT

I am so angry - mostly at my husband, who has fallen for the Dazzlewhite AND the Brightsmiles scams (at the same time). - He has his own business and is not stupid, BUT I have to nag at him : "Come on, do you think they can run a business shipping all that to you for $2.00, when they have to pay for shipping, advertising, employees, etc?" -- I don't know what he was thinking! But that is obviously why he receives so many emails telling him he has won the Nigerian lottery, or please help me cash my Nigerian inheritance and I will give you 2 million dollars! == he is on the SUCKER list, lol.. But seriously, I want to get my $58 & $83 dollars back, and I guess the only way that will happen is try to get the bank to reverse charges- we already sent the packages back unopened. -- Has anyone EVER received a refund from these companies? WE SHOULD ALL SLAM THEIR TOLL FREE PHONE #s - I will try and call as much as I can, that should get them for at least a couple bucks.. Any lawyers -feel free to contact me, class action sounds good... Maybe complain to the website that advertises this stuff?- my husband thought it was legit because it was on his home/news page. UGGG

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Chuck Turner
Sandy, US
Jul 14, 2009 6:08 pm EDT

@yoda69k - just because they CLAIM to be FTC complaint does not mean that they are. If people report them to the FTC then the FTC can decide this.

www.FTC.gov

As for refunds - best way is to get your bank to do a chargeback:

http://www.chrismalta.com/scamtip1.asp

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what the hell!
Dallas, US
Jul 14, 2009 3:27 pm EDT

I did Dazzlewhite and Dentech at the same time on the same day. One was supposed to be $3.99 and the other $4.95. Thank God I check my account once a week. I checked yesterday and discovered they had charged me $107.19 for various products, etc. I can barely pay my bills. Lord, I need your help!

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yoda69k
, US
Jul 14, 2009 2:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

What people are missing here is that you are actually signing up to a "membership" by filling out their "registration" form, not just ordering a free trail... Not only to Dazzlewhite, but to two other "entities". And unless you scrolled all the way down 8 or 9 pages to the fine print (terms & conditions) you probably had no idea what you were getting into. But they do spell out their own scam...

" Trial Offer and Sixty (60) Day Guarantee: Where DazzlewhiteTM offers its "Trial" Promotion, and where you have chosen to register for such Promotion, upon submitting your initial DazzlewhiteTM Application, your Active Credit Card will be charged only the non-refundable Shipping and Handling Fee for your initial fourteen (14) day trial membership ("Trial Membership") and you will receive a one (1) month supply of DazzlewhiteTM. If you do not cancel your Membership as set forth in Section 6 hereinbelow, and return the one (1) month supply at your expense, which must be received by us within fourteen (14) days of your receipt of the one (1) month supply of DazzlewhiteTM ("14 Day Trial Period"), your Active Credit Card will be charged the monthly Membership fee of Fifty-Eight Dollars and Seventy-Six Cents ($58.76) ("Monthly Fee"). Your first three (3) month supply of DazzlewhiteTM will be shipped thirty (30) days from the date that your initial one (1) month supply was shipped in connection with your Trial Membership. Thereafter, for as long as your Membership remains active, your Active Credit Card will be charged for the Monthly Fee on a monthly basis, plus Shipping and Handling, every third month, for your ongoing Membership. You hereby authorize DazzlewhiteTM (or its partners, affiliates and/or agents) to charge your Active Credit Card all such fees associated with Membership on a monthly basis."

So now that you were reeled in, what to do? I did'nt order it personally.. it was my girlfriend.. so I'm not sure if throughout the registration process it ever asked you to agree to the "terms & conditions" ... but anyways, it appears they get you for 3months a pop after the first charge, so if you don't really want their "memberships" get out fast by calling the following numbers (you may have a long wait for each one, but hey... how many us make 58.76 /hr.). Call these numbers and cancel like now fast.

"To cancel your Membership, Insider Secrets Access Pass and/or eBook Access Pass you must contact the appropriate customer service line by calling toll-free [protected] for Dazzlewhite, [protected] for Insider Secrets and [protected] for the eBook package."

As far as the first hit of $58.76, hope your bank fights for you or you have to return the product... So what if you are paying the shipping & insurance... at least your minimal loss is being absorbed by UPS or USPS and not going into the pockets of deceivers. We can contact FTC ... BBB ... FBI and any other agency all we want, probably won't do any good as they also have a "advertising practices & ftc compliance" section and "affiliate agreemnet" section down there at the fine print. Even though its a bunch of BS, it probably protects them from prosecution and lawsuits. Lesson learned here, is to never use Debit / Credit online unles you are absolutely positive you know what your money is gonna get you. I get my headaches for free at home.

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yoda69k
, US
Jul 14, 2009 10:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Beware there is a "company" out there called Brightsmiles, pulling the same scam... They charged us $85 for nothing. This type of thing is worse than being robbed. Now that they have your Credit/ Debit info... They gonna try and get you over and over again. And my bank originally charged 2.67 for an international processing fee..what a joke. Luckily we put a claim against the charges and had them reversed. Now we are fighting the Dazzlewhite thing.

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dawwgone
Somewhere, US
Jul 14, 2009 9:04 am EDT

It's sad that there are so many scammers netting honest, trusting folks. Even sadder is that the thieves make the victims feel embarrassed about being snookered.

Check with your bank; many are very supportive about contesting such charges. File complaints with consumer protection agencies.

Rather than pay to return the package, you can refuse delivery and return to sender; it doesn't cost you anything. The package must be unopened.

Good luck to you all.

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metoo1234
Bedford, GB
Jul 14, 2009 8:03 am EDT

I was none the wiser...Oh my Gosh, I should have read this first!

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Just Stupid
, US
Jul 13, 2009 5:59 pm EDT

I too want to add to the scam that Dazzlewhite is projecting, I live in Houston Texas and feel very stupid after the white dazzled me. It wasn't until my bank stated charging me, thats when I realize I was taken for $58.99 by dazzlewhite THEN $7.14 and $3, 25 i belive. PLEASE NOT NOT ORDER THE DAZLEWHITE TRIAL SIZE THEY WILL SCREW YOU OUT OF YOUR MONEY. My thing this country is facing a recession and the dazzlers have the time to invest ways to drain your pocket. BEWARE, PLEASE BEWARE THE SMALL PRINTS WILL DAZZLE YOU.

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Chuck Turner
Sandy, US
Jul 12, 2009 8:55 am EDT

Justthink Media / Just Think Media is the company. Up in Canada. They used to be called 1021018 Alberta Ltd

Their address is:
11 Athabascan Avenue, Suite 240, Sherwood Park, AB, Canada T8A 6HT
Telephone: [protected]
Email: corporate@justthinkmedia.com

Run by a 22 year old kid, goes by the name of Jesse Willms:
http://www.facebook.com/people/Jesse-Willms/801352121
- he has been taken to court by Microsoft and Symantec for software piracy and also ran a govt grants scam:

"earncashfromgrants is the Internet property of — what else? — a Canadian company called 1021018 Alberta Ltd., an outfit that has already been sued by Microsoft and Symantec for software piracy."
From: http://www.consumeraffairs.com/news04/2009/03/grant_scam_ads.html"

"DID YOU KNOW...Jesse Willms, owner of several tea/weight loss/diet websites (one being easyweightloss.com) has settled multiple lawsuits for Millions of dollars, for stealing others products? "
See: http://www.wulongforlife.com/jesse-willms.html

Another dude called /edited/ is also part of Justthink (Just Think Media)

At this web page you can see he was looking for a cheap supplier of teeth whitening products:
http://www.tradekey.com/buyoffer_view/id/313542.htm

As Just Think Media are in Canada, folk can report them to RECOL (Reporting Economic Crime Online )

Go to: http://www.recol.ca and click on 'File a Complaint".

and also to the FTC: http://www.ftc.gov

List of Just Think Media Products: (all scams)

AcaiBurn
PureCleanse Pro
PureCleanse Ultra
PureCleanse Max
Max AcaiBurn
Pro AcaiBurn
Ultra AcaiBurn
Extreme AcaiBurn
AcaiBurn Plus
PureLift Cream
DazzleWhite Pro
Credit Report America
Make Google Cash (makecashfastwithgoogle.com)
Earn Cash from Grants
WuYi Source Tea
EasyWeightLossTea
From: http://mediatrust.com/jtmrewards/jtm-offers.html

They also use this UK address:
Gillmap Limited 9 Broom Hill Stanley, DH9 8AZ Durham United Kingdom

But main place is: 11 Athabascan Avenue, Sherwood Park, AB, Canada T8A 6HT [protected]

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ChloeMuehl
Wilmington, US
Jul 11, 2009 11:31 pm EDT

UNFORTUNATELY I JUST FELL VICTIM TO THE SAME ... A HORRIBLE, HORRIBLE SCAM ... NOW I MUST CANCEL MY CREDIT CARD IMMEDIATELY ... WILL REFUTE WITH MY BANK ... AND AFTER SPEAKING WITH SOMEONE ONLINE, THEY TOLD ME THAT I HAD 60 DAYS TO RETURN THE PRODUCT AND THEY WOULD RETURN MY MONEY... according to everyone here, that's a lie too. What the heck did I do? Sign my life away? Must I open a new checking account to have this cancelled? How horrible!

If anyone has any concrete suggestions where they WON this issue, please LET US KNOW!