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CVS review: quillivant xr

P
Author of the review
10:06 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

My son, who has ADHD, has been taking this medication for years. Recently, it's become more and more difficult to obtain this medication at CVS. The dosage and quantity hasn't changed in some time, but for some reason, CVS can't seem to order it in time and fill the prescription before he runs out.in the past few months, I've been misinformed by the pharmacy that the medication wasn't available or in stock and would be filled that day.in both cases, it was lies. The medication was available and could be ordered, but because they discovered their error too late, the order was placed late and we had to wait a few extra days for the medication. Last month, the wrong quantity was ordered and the medication was picked up twice instead of once. This month, the pharmacy misread the RX and we were told that they needed a new prescription from the doctor. Then, we were told that the medication was in stock, which was also a lie. Now, we are waiting for the order to come in, which takes several days due to the holiday weekend.

The pharmacy at this location is in total disarray and needs to be overhauled and dealt with immediately.in talking with other folks who use this pharmacy, they experience the same ineptitude.

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