CVS review: poor service

My name is Viola Brown and I have been doing business at this branch for more than 40 years. In July a prescribiton was sent in for my husband blood sugar issues and each week I go to pick it up it is always a new reason why it is not ready. It has been a month since it was prescribe and I still have not been able to pick it up. Today it was readyto be picked up but the cashier couldn't get the cash register to work. She tried tworegister
and couldn't get it to work. But the cash register for drive- thur was working. My husband went back to doctor today and still haven't got his medicine yet. I have went at least 2 days out of each week(4 weeks). I am in the process of trying to move our account this isnot acceptable, when we can't get the medicine when prescribe, it not like it is free we pay our fees to cover the cost. Please check into. thank you