CVS Pharmacycvs advanced glucose meter

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a verified customer
Verified customer

On 12/8/2016 purchased the cvs advance glucose meter and I was get very high readings. The last 4 days I have checked the reading from this machine at the same time with the reading from another meter freestyle
Precision neo and the readings on cvs advance meter are approximately 40-45 points above the precision neo. I took the advance meter back to
Cvs and they could not explain why there was such a difference. They called the customer service number [protected] and there answer was that there could be a 20% difference between what the reading should be and what the meter was showing as the reading for a particular test. This response is not acceptable. I have had type 2 diabetes for over 15 yrs. And have had several meters over that period of time and I have never had a meter that gave me readings so high as this meter.. They did not even offer
To give me a new machine to see if there was a problem with the one I purchased. The box the meter and testing strips was package in stated this item required no coding and was proven clinical accurate.

I tried to e-mail cvs customer service but trying to send them a message was a joke to say the least and I was never allowed to send it.

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