CVS review: pharmacist - johanna

I was waiting at the Pharmacy when they lifted the gate at 8am. There was one lady ahead of me and no other customers. The pharmacy tech that helped me was awesome. My blood pressure medicine had been manufacture back ordered. I had gotten the presecription last month from the CVS mediclinic next to the pharmacy at this CVS. The pharmacy tech was looking to see if there were any other CVS stores close by or in Orlanda where I could pick up the medicine. I told her I was going out of town this morning and didn't have any blood pressure left. There were no other customers and the pharmacy tech was trying to help me.

The pharmacist - Johanna said from where she was filling prescriptions he can just go to Orlando to a pharmacy and check there.

I said to the pharmacist, "so you would have me go out of town without my blood pressure medicine"? The pharmacist said "that isn't what I said. I was trying to look out for your health". I told her she was not looking out for my health.

Honestly knowing that I did not have any blood pressure medicine and that I was having an issue with my presecription, sending me to another city to dump the problem on another CVS store doesn't seem like concern for my health.

As with any exchange like this, I have no doubt that I played my own part in this situation, but when a pharmacist comes over to the counter, the pharmacy tech has to hold her hand up to the pharmacist twice to tell her to just back off, and I so upset that I am visibly shaking in front of her and she continues to just come at me, that is not my definition of concern.

I would so like to roll back the clock and have approached the situation where I didn't have a CVS pharmacist sitting there arguing with me as if they were a teenager; however, I cannot.

I do know that I can never feel comfortable having that CVS handle my medicine.

I have never experience a situation like this with a medical professional. While arguments are never one-sided, my concern is who else is this happening to that leaves CVS and has their medical conditions exacerbated because of the way they were treated.

I truly appreciated the help I received from the pharmacy tech. I only wish I could remember her name.

I cannot imagine ever trusting someone that would treat another person the way I was treated this morning.

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