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Credit One Bank  -  Should be fully investigated

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Credit One Bank Platinum VISA is a very, very poor credit card service. They charge Annual Fees, Late Fees even when you made a payment ahead of due date, and they charge you a Credit Protection Fee, so they allegedly don't report you to the credit agencies which they are required by law to do anyway. Their Customer Service is worse, a real swamp! Their Customer Service Reps are like "Arthur Murray" dance teachers, they transfer your calls continually and easily waste over 20 minutes of your precious time, and they do not produce any positive results. If you try to make a payment from another bank account, they want you to register that account first in their system so they can steal all your private info. Then, when you make a payment, they tell you the transaction was declined and charge you a fee + interest on the whole GD mess! Specifically, reps Jay Villanova, supervisor Lynn, and manager Patty should be ashamed of themselves for participating in such fraudulent activity. I hope Credit One Bank goes GOOB. Don't trust them with any of your U.S. $ or worthless cryptocurrency!


Dennis W. Ott, York, PA

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278 complaints
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Credit One Bank contacts

(added by reviewer)
P.O. Box 98873, Nevada United States