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4.1 1766 Reviews

Credit One Bank Complaints Summary

63 Resolved
363 Unresolved
Our verdict: With Credit One Bank's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Credit One Bank reviews & complaints 461

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9:19 pm EDT

Credit One Bank Customer service is the worst ever experienced

I saw various unauthorized charges to my account and decided to call the card's customer service number. The said they needed to verify my identity to "pull up my account". They asked me for the full card number, my full name as on card, last four of my social security number, email address and date of birth. I gave them everything but I refused to give my dob to a complete stranger help way across the world. They said and repeated several times they were unable to help me with any account issues or get past the verification process (even if they had already verified all of the above information and data) unless I gave them my full dob!. If this is their idea of servicing their customers I don't want anything to do with his company. I closed my account.

Desired outcome: I emailed them requesting my Credit One account closed. Do not recommend this credit card to anyone. There are so many out there you don't need the aggravation. No customer service means NO CUSTOMERS.

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4:08 pm EDT
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Credit One Bank The entire company

I had a charge of 21.31 on a credit card that I had not used since June 2022, I contacted Customer Service and was transferred to the fraud department. I was told that they would credit back the 21.31 temporarily, only to find out that did not include the late fees or interest charges. My last statement shows additional late fees and interest charges, which at the least should have been on hold until after the investigation, but no such luck with this bank. Instead I was told I am responsible for all the charges and then transferred to other people only to be told the same thing. I have since closed my account, paid the balance, and will never do business with Credit One Bank again.

Desired outcome: A complete refund of all charges.

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12:53 am EDT
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Credit One Bank Credit card

I had my credit card account shut down over suspicious behavior because I had a few payment failures from a few different bank accounts. However if payment failed I also managed to follow up and get my payment paid. In fact my card is completely paid off now they cancelled my account when I didn't owe a dime. I never attempted to like use someone else's account to make payment the banks were all mine. I had multiple accounts strictly due to reaping the benefits for sign up bonuses for signing up and receiving direct deposits, banks offer $200-500 for this so why not bounce around collect free money? It's a no BRAINER if you have the means to fulfill the requirements?

Michael Wofford

02/14/1983

0900

[protected]@gmail.com

Desired outcome: reinstate credit limit remove closed status on credit report and replace months cancelled as months of positive reviews to enhance my credit with having an open credit line in good status with a positive payment history.

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10:38 am EDT
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Credit One Bank Payment was posted for over 17 days, then credit one reversed it

Back on 09/20/2022, a payment was made in the amount of $2,242.72... It was authorized by me. The payment posted the next day, I received confirmation of it posting the next day, also! I paid the $4.95 express fee to have the credit automatically. The $2,242.72 was posted on my account for almost Three weeks, until 10/06/2022. Then on 10/06/2022 the payment was reversed. I argued and fought with Credit One Bank over this payment. Each time that I spoke to the customer service Rep, it was always a different story. One story was that the payment never posted, and the second time I called back and spoke to someone else, that customer service Rep. said that I did not authorize the payment. Which one is it Credit One? Then another time, they said that they sent the Two-Thousand-dollar payment back to my bank account too! Which, still to today it never was returned to my bank account. Then another time, I was told Credit One Bank was just going to keep the funds, because they claimed that the payment was fraudulent, which it wasn't, because I was on the phone with customer service to authorize the one-time payment. One of the customer service ladies said to file a dispute, so I did, and I wrote them two letters, and uploaded everything online, then about a month later, they said they never received the documents. I also went and filed a police report with my local Sheriff's Department, thinking that might help me get my credit back from the payment that I made on 09/20/2022. Nope, they claimed they never got it, so then I was really upset, so I got their dispute mailing address, and I made copies of everything. Then I mailed it to them, everything. Guess what, the last time I spoke to one of their customer service Reps. they claimed they never got the police report. Anybody that is thinking about doing business with this shady company, you might want to think twice about it, its been nothing but a headache with this company. I still can't believe that is the way they do business. It must be because all of their customer service Reps. are all from the Philippines, and none of them know how to treat the customers. Their all rude as heck, and don't even listen to your problem, and every sentence they want to interrupt you while you are speaking to them about your situation.

Desired outcome: Nothing yet, I am letting my attorney handle it, if they don't make it right, I will start a lawsuit on this matter.

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6:34 pm EDT
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Credit One Bank Not responding. hanging up when I'm on hold waiting for Credit one to provide statements.

as an authorized user, I am asking for All statements as My Husband whom passed away March 11th, 2023 opened account, his P/W his email. he then added me after opening. I have a CC and I very seldom used it. there are no Statements sent to address i believe Todd may has asked for paperless. Last paper Statement was 1.19.2023

I called about 3 weeks ago they stated the amount was approx. 630.00

I called this past Saturday. was in the 700.00 range.

i asked for statements, rep placed me on hold 4-5 min...then line was disconnected.

I am requesting my own online access to retrieve copies of all statements.

Desired outcome: To be able to have paper statements and review them. and to have my own access to account.

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SlimBoss83
Kenton, Ohio, US
May 10, 2023 9:38 am EDT
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I am currently a credit one holder too, and their customer service is so rude, and always hanging up on me. They are also all foreign too, none of them are American. All of their customer service Reps. need to learn some manners, and also learn how to not interrupt the customer, when they are currently explaining to the Rep. what they need help with.

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5:25 am EDT
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Credit One Bank Website login

Why is it so difficult for credit one to have a working website? It is virtually impossible to log in - especially from overseas. The site requires a secure code which, when you can get that far in the process, tells you that the secure code they just sent you was incorrectly submitted although it is clearly correct. Once the site has deemed you an idiot for not being able to transfer a simple code it merely throws you off to start the whole process again. And again. I have not been able to access this site in weeks. It is virtually useless. How can a company of this size be so dismal when it comes to something as simple as a working website. I never have this problem with Capital One, or my own bank or the countless websites I use every single day. Just Credit One.

Desired outcome: How about they learn how to build a functioning website that is able to be accessed by their clients no matter where those clients are.

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7:57 pm EDT
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Credit One Bank Not being able to log into my credit one account

I have tried to tell you people that I can't log into my Credit One acct without having to verify who I am by verifying who I am with a code. I have no problem with that. You keep wanting to send the code to [protected]. That is a house phone and I can't get the code from it. You need to send the code to my my mobile phone number [protected]. Next is to an email [protected]@excite.com. My new email is [protected]@Bluetiehome.com. Every time I try to tell you that on the computer it comes up in red that you don't recognize it yet you tell my daughter that you have it on Credit One out west. How about put my mobile phone and email address on every Credit One space that I have to log into. My user name is Sonnyii and my password is [protected]@2006. So please do what ever yo have to do to straighten this log in mess out

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9:40 pm EDT
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Credit One Bank Customer service

My name is Christopher Ferrebee, and I am having the worst time figuring out what happened with my money.

On Oct 4th 2022, I authorized a payment on a credit card (Credit One Bank) from a line of credit I had with a company named Tally. Almost right after, I realized I authorized a payment for the complete wrong amount. I authorized it for $2600. I only owed $400

I quickly informed informed the credit card company (Credit One Bank). They informed me that as soon as they received it, they would issue me a refund in the form of a check sent back to me minus what I owed them. I was ok with that. When I got paid again, I used my entire paycheck to pay off my line of credit ($2600), because once again, I was being told that a check was on its way to me.

I closed my Tally account after paying it off because I didn't want to accidently do that again. Once you click the button to send the payment, Tally told me they have no way to cancel it and I had to work it out with my credit card company. Plus during this whole ordeal, the longer it took to deal with the credit card company, the more interest I had to pay to Tally. Not a company I ever wanted to do business with again.

I waited a month for my money and it still never came. I called Credit One Bank and they said they sent it out on Oct 30, 2022 and it was on its way.

I waited another 2 weeks, and it still hadn't come. I called Credit One Bank again and they told me the same thing, except this time they were going investigate it and it could take up to 60 days.

In January, FINALLY, they informed me they sent it back to ACI payments (some 3rd party payment service.At first they only provided me with a phone number and told me that the check they sent was cashed on Nov 9th, 2022. The phone number they gave me was disconnected. I have called them back many many times trying to get to the bottom of this. One "manager" would tell me they needed to investigate and it will take them 7-10 days. Ill call them again on the 11th day, only to me told by another "manager" that they had no records of me calling 10 days ago and would repeat that the refund check was already taken care of.

Look, I paid Tally off because Credit One Bank said they were sending me a check for the difference. I didn't want to pay all that interest. Now, Tally says they can't help me because they have no records of any payments they sent out on my behalf being returned. I have Credit One Bank telling me 100 different things with the last being they sent the payment to ACI Payments Inc, where it was cashed on Nov 9 2022. I have tried reaching out to ACI payments, and they said they can't help me.

Desired outcome: I want Credit One Bank to do what they originally told me they were going to do and send me a check for my refund amount. Credit One Bank has tools to recover the money they sent to ACI Payments. I do not.

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12:17 pm EDT

Credit One Bank Credit card

I have a credit one account and i make my payments i have for the last 7 months. I have been trying for them to change my phone number, email address, and correct address. So first they cant change my address, phone number, and email by phone. According to them they cant change anything over phone which i find strange. They asked me to send it by email. I did and still nothing they still have a block on my account for 7 months now. They literally asked me to get a new id that has 2nd floor on it. I literally got upset and asked them if they were going to pay for the id?. Then they send me 6 temp passcode to email and then they sit there and say is incorrec. How can you send 6 temp passcode and none of the 6 are correct according to them. I went on a cruise and lost my credit car, but until this block is off they cant send me a new one. They do take the payment tough by phone but how can they not be able to make changes maybe im dumb on my 50, but i swear this is a first. I am literally so disgusted with this company. I need help in this situation. What can i do im def not going for another id not going to do that. The block they have is because my id doesnt have 2nd floor on it. I recently lost my spouse 7 months ago and dont need unnecessary stress and frustration. A simple transaction has become such a ordeal.

Desired outcome: I WANT THEM TO TAKE THE BLOCK OFF MY ACCOUNT AND CORRECT MY ADDRESS, PHONE NUMBER AND EMAIL AND SEND ME MY REPLACEMENT CARD

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9:00 pm EDT
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Credit One Bank Credit card

I applied for a American Express card back via Credit one back in 2022. I was approved according to the email they sent me. I waited for the card and then life happened and I did not follow up. I finally did follow up and was told I was declined. When I told the rep that the email said I was approved, he asked me to hold on for a couple of minutes, which turned into 20 minutes then he disconnected the call. I have to email with the approval. I'm attaching photos of the email

Desired outcome: I would like to have my approved card sent to me

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2:06 pm EDT
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Credit One Bank Everything they do is a scam

I have two cards with them, when I realized they were charging me extra because i made a payment on my due date I cancelled my cards. Come to find out i now have a debt collector contacting me saying I own double what my limit was because they never shut down my cards or sent me anything! I am so furious with this company and i hope no one uses them.

Desired outcome: Fix my balance and cancel my cards!!!!!

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1:07 pm EST
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Credit One Bank Credit one card

Good afternoon, I realize this isn’t the normal process, but after trying to deal with customer service on my Credit One account, I am hoping that one of you would be willing to help in my predicament. I have a new Credit One card I received in December. I used it, I paid for it, then unbeknownst to me, I had a restriction placed on my card so that you all could verify my bank account. Never have I in my 50 years had that issue with a single credit card, where payments needed to be verified. I have sent in documentation now twice and each time I am told it will be another 10 days. My family is leaving for spring break Tuesday. All I am asking for is for anyone there to help me fix this and remove the restriction from my card. It is the card I used to make the reservation for our break – so I actually need to be able to use when I check in.

I can’t seem to get anyone else to help me along this process. I had no idea there needed to be a validation process needed, as I have still continued to make payments and still have no access to my card. I have been with my current employer since 1997, and I realize there are processes that need to be followed. I am not asking for a pass on those procedures, just help. I have managed call centers at my company so I know there are always options outside of waiting another 10 days to have a resolution to an issue. However, I also know that sometimes you need to engage others to help move things along and I am just hoping one of you can help expedite this hold removal so that our entire family doesn’t miss out on vacation come Tuesday. I appreciate your time.

Thank you for any help,

Samantha Fleegle

Card ending in 1716

Date of Birth 9 21 1972

Address: 1003 Havenwood Drive Libertyville, IL 60048

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7:30 pm EST
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Credit One Bank Website is down yet again!!!

This pathetic credit card companies website is down yet again! This is done on purpose I do believe. Most reputable companies will do upgrades over the weekend and at late night.

You people are very suspicious and appear to be operating in a criminal, fraudulent manner by constantly having your horrible website down. This definitely needs to be reported to the proper criminal authorities!

Desired outcome: Lawsuit / settlement for pain and suffering due stress of not being able to make payments on time because of your faulty, clumsy website

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5:48 pm EST
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Credit One Bank Receiving credit card

Good afternoon I've trying to get a replacement card and since December 2022. And still not received one o have every month since and always get the run around. I came to Florida in November 2022 and change my address from Michigan I hav see received all my mail . But not received your card. I even check and updated my address with 3 times and still no card. My name is Paul Robertson. Also your people are very rude to customers. Have a great day

Desired outcome: It would be nice to have a card. But since you don't want to replace it. You might as well charge off my account . No card no payments

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12:01 pm EST
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Credit One Bank Credit card fees

Had their card since 2014. Had not used it for at least 2 years. Recently I saw a yearly fee show up of $59.60 cents. Called and told them to close the account.

They offered a new card with no fees, which I accepted. This was offered twice by 2 different people. One week ago I get a notice that I am "delinquent" in the amount of $59.60. They were asking for $41.95 to bring the account current, which I immediately paid (I should not have). I called and asked for a refund. They gave me "credit" for $14.95 and said the account will be closed. Am 76 and have worked hard to get an excellent credit rating. They are shorting me $27.00. Whoever is reading this thanks for your time.

They won't send confirmation emails of conversations and agreements. The

"customer service" will not give last names. It is actually a pain to do business with these people.

Desired outcome: $60.00

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3:57 pm EST
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Credit One Bank Customer service

Credit One will not let me make a payment if it is not tied to a bank account. I recently had to cancel my checking and savings due to fraudulent activity. I do have other forms of payment but they will not accept. Therefore this will effect my credit and the amount owed will continuously go up. I have tried every way possible to make contact with someone to take care of this issue. I want my account closed immediately as well so it will not continue to go up. I'm fine making payments to what I currently owe but will not pay their overdue fees

Desired outcome: File a formal complaint due to ongoing lack of access to my own account information. cancel card immediately and dispute charges

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Update by Pay.Jul
Mar 02, 2023 4:02 pm EST

Do Not ever consider Credit One Bank to use as a credit card account. There is literally no one you can get to help with resolving payment issues. They literally will not accept my payment but continue to add late charges. In addition there is no way to cancel the account so the amount does not continue to go up even if you will agree to pay it off

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12:09 pm EST
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Credit One Bank Credit one bank credit card

On February 22,2023 my payment was due for the amount of 30 dollars. On February 23,2023 I made an expedited payment of 100 dollars and paid an extra $4.95 because credit one bank app states my credit will be adjusted immediately, $104.95 was drafted from my account by credit one bank on February 23,2023. It is now February 26,2023 and I am still being harassed and woken out of my sleep because my account is past due $30.00. Then I get attitude from the person on the phone saying my payment will be posted in 1-2 business days. It is clear false advertising that if I paid $4.95 that my account will be adjusted immediately. I told them on the 23rd to stop calling me because I made a payment and I’m still being called . Photos of my bank account and credit one app as of February 26,2024 at 11:06 am are attached

Desired outcome: I want my account adjusted and my money back . I also want the harassment calls to stop. I also want the lady who was taking my call to be reprimanded for being sarcastic and saying sir we are not harassing you.

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8:56 pm EST

Credit One Bank Credit One Harrassment

Please stop harassing me! You are being very annoying and has called me over 50 times just within the last month! I understand that I have a balance, but I currently do not have a job and is trying the best I can to pay bills and look for another job! What you are during is illegal and against the law and being a consumer, I have the right to escalate this if it doesn't stop! You can report it on my credit but please stop calling me! I am doing the BEST that I can!

Desired outcome: TO STOP CALLING AND HARASSING ME!

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7:19 am EST

Credit One Bank Charged added after card paid off/new credit card never received

I paid off my card and noticed charges added to my account. I called about an investigation and asked the card be cancelled. I was sent a message with charges spanning over four months. How can I have charges on the card back several months without ever being late. Then I looked at my credit report and noticed another card added with charges on the new card I never received. I've been charged for charges I never made in the past and paid for them but I'm not going to continue paying for charges I never made. I asked for an investigation and never received any information back and the cards are still open. This is such a scam. I'll be sending information to every new agency, social media, along with consumer reporting agencies to have someone look into this scam affecting many people.

Desired outcome: Close the accounts and take the late charge off my credit report. The card I never received should be deleted along with the fake charges.

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4:12 pm EST
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Credit One Bank Illegal charges

To Whom It May Concern,

I cancelled my credit card in October 2022, as my card was paid off and I received an invoice with a small balance of around $10. I spoke with a representative in Oct, Nov and Dec regarding continuous monthly charges. I have paid each charge in full (fraudulent charges) I have confirmation numbers to provide showing each payment I have made (I never should have had to pay these fraudulent charges). The last time I spoke with a representative in December 2022 I was told there would be no more charges, as once again, I HAVE CANCELLED MY CARD! Back to October 2022 when the charge of $10 was invoiced to me, I spoke with a representative and was told once the $10 was paid, the acct would be closed. That $10 was paid and also was turned over to collections claiming it was 30 days late (I have never been turned over to collections in my life) and has gone against my great credit that I have always maintain. Because of these illegal and fraudulent charges on my account and being turned over to collections (which should not have happen.) I am now having an issue with securing an equity loan for my home. I have exhausted all resources at this time, as I file my complaint to you today. I am contacting the Better Business Bureau and also filing a complaint with the worse of reviews for all to see. I will be seeking legal representation against Credit One along with encouraging everyone who has experienced issues with your company to do the same. Your company is incompetent as is your uneducated employees/representatives.

Desired outcome: Class Action Lawsuit!

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Credit One Bank Customer Reviews Overview

Credit One Bank Mobile app has garnered a variety of reviews from customers across different platforms. A notable majority of customers have expressed their satisfaction with the various features offered by the app. The mobile app provides an easy and convenient way for customers to manage their accounts, track transactions, and make payments on-the-go.

Customers have reported positive experiences with the app's user-friendly interface. The app offers intuitive navigation, clearly displaying credit limits, balances, and payment due dates. Customers can view their transactions, set up account alerts, and schedule payments with ease, simplifying account management.

Furthermore, customers have praised the app's excellent customer service. The customer support team is available 24/7, offering personalized assistance to customers in need.

Some customers have mentioned that they experienced issues while using the app, though these cases appear to be far and few between. Credit One Bank's tech support team is receptive and quick to resolve these issues.

Overall, the Credit One Bank Mobile app has been well-received by customers, offering a convenient and seamless approach to managing their accounts. Customers can download the app from the Apple or Google Play store and start enjoying the benefits today.

Credit One Bank In-depth Review

Website Design and User Experience: The website design of Credit One Bank is clean and user-friendly. The layout is intuitive, making it easy to navigate and find the information you need. The color scheme is pleasing to the eye and the fonts are clear and legible. Overall, the website provides a positive user experience.

Range of Products and Services: Credit One Bank offers a wide range of products and services to meet the diverse needs of its customers. From credit cards to personal loans, they have options for individuals with different financial goals and credit histories. Whether you're looking to build credit or earn rewards, Credit One Bank has a product for you.

Customer Service and Support: The customer service and support provided by Credit One Bank is exceptional. Their representatives are knowledgeable, friendly, and always ready to assist you with any questions or concerns you may have. They strive to provide prompt and efficient service, ensuring that their customers feel valued and supported.

Interest Rates and Fees: Credit One Bank offers competitive interest rates and fees on their products. They understand the importance of affordability and transparency, and strive to provide their customers with fair and reasonable rates. It's always a good idea to carefully review the terms and conditions of any financial product before making a decision.

Application Process and Approval Time: The application process for Credit One Bank is quick and straightforward. Their online application is easy to complete, and you can expect a response within a short period of time. The approval time may vary depending on your individual circumstances, but Credit One Bank aims to provide a timely decision.

Online Banking Features: Credit One Bank offers a range of online banking features that make managing your finances convenient and efficient. From viewing account balances to making payments, their online platform is user-friendly and provides access to all the tools you need to stay on top of your finances.

Security Measures: Credit One Bank takes the security of their customers' information seriously. They employ advanced security measures to protect against unauthorized access and ensure the confidentiality of your personal and financial data. You can feel confident that your information is safe when banking with Credit One Bank.

Mobile App Functionality: The mobile app offered by Credit One Bank is highly functional and user-friendly. It allows you to access your accounts, make payments, and manage your finances on the go. The app is available for both iOS and Android devices, ensuring that you can bank with convenience no matter what device you use.

Rewards and Benefits: Credit One Bank offers a variety of rewards and benefits to their customers. Depending on the credit card you choose, you may be eligible for cash back, travel rewards, or other perks. They understand the importance of rewarding their customers for their loyalty and strive to provide valuable benefits.

Transparency and Disclosure: Credit One Bank is committed to transparency and disclosure. They provide clear and comprehensive information about their products, including interest rates, fees, and terms and conditions. They want their customers to make informed decisions and ensure that all relevant information is readily available.

Reputation and Trustworthiness: Credit One Bank has a solid reputation and is considered trustworthy in the industry. They have been serving customers for many years and have built a strong track record of reliability and customer satisfaction. You can feel confident in their ability to meet your financial needs.

Accessibility and Availability: Credit One Bank is accessible and available to customers nationwide. Whether you prefer to bank online, over the phone, or in person, they have options to suit your preferences. Their customer service is available 24/7, ensuring that you can get assistance whenever you need it.

Additional Features and Offerings: In addition to their core products and services, Credit One Bank offers a range of additional features and offerings. These may include credit score tracking, fraud protection, and financial education resources. They strive to provide a comprehensive banking experience that goes beyond the basics.

Overall Satisfaction and Recommendation: Overall, Credit One Bank is a reliable and customer-focused financial institution. Their website design and user experience are top-notch, and they offer a wide range of products and services to meet diverse needs. Their customer service is exceptional, and their interest rates and fees are competitive. With their commitment to transparency and security, you can feel confident in banking with Credit One Bank.

How to file a complaint about Credit One Bank?

Here is a guide on how to file a complaint with Credit One Bank on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Credit One Bank in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint with Credit One Bank on ComplaintsBoard.com.

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Phone numbers

1877 825 3242 +1 (866) 803-1745 More phone numbers

Website

www.creditonebank.com

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Credit One Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Credit One Bank Customer Service. Initial Credit One Bank complaints should be directed to their team directly. You can find contact details for Credit One Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Credit One Bank. Discuss the issues you have had with Credit One Bank and work with their customer service team to find a resolution.