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4.1 1766 Reviews

Credit One Bank Complaints Summary

63 Resolved
363 Unresolved
Our verdict: With Credit One Bank's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Credit One Bank reviews & complaints 461

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Newest Credit One Bank reviews & complaints

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12:36 am EST
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Credit One Bank Online Credit Card Payment Acceptance

For several months now I have been trying to get Credit One Bank to accept payments from my debit card and switch telephone numbers for them to send text messages to. I have taken over my aging mom's account (Mattie Lawson) account #[protected] and have provided you guys on multiple occasions with the information necessary to make payments on her behalf but to no avail. I have even gotten my financial institution involved to verify the funds are in my account for retrieval. It is no wonder you guys have 318 complaints against you for similar issues and other related matters. Please waive the late fee for December 2022 and accept the future payments I am trying to give to you! Read the notes in your system prior to contacting me. We cannot continue to do business this way in the future. Awful, just plain Awful!

Sincerely,

Mr. Gates

Desired outcome: Accept the Dam payments on time without adding late fees to account due Credit One Bank negligence.

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3:55 pm EST
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Credit One Bank Customer service

I have had my card for about 6 months without any issues. I attempted to use my card in December and it was declined. When I called customer service, they told me my card had been frozen since November 9, 2022, due to lack of being able to verify certain information. The company did not notify me at all. I've been attempting since 12/14 to get my card unfrozen. I've provided the documents they requested and the managers just lie to you and give you dates when you card is going to be unfroze. they just yesterday asked me for more information. Like how the hell do you give someone a card and then 6 months later want to do additional verification. Mind you i have never been late on a payment. very dissatisfied customer.

Desired outcome: I want my card unfrozen!!!!

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12:17 am EST
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Credit One Bank Credit card

To whom this may concern; My complaint is about Credit One Bank services. I sign up for a card credit on 11/13/2022 and never received it in my mailbox yet. Today I received a email from Credit One Bank ; their reply stating I have a different dates pertaining to a payments that is due on 12/27/2022. I call Credit One customer services they told it be 10 business days to received my card. And still don't have a credit card yet. Please look into this situation ASAP! Thank you Menessa Wilson.

Desired outcome: Credit One Bank has terrible service for customers who sign up to get a credit card. I believe this a scam.

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Migalsal
West Jordan, US
Dec 30, 2022 10:06 am EST

There are one billion plastic cards with embedded chips unable to be sent out world wide due to a shortage of the CHIPS! Credit One is just one of the affect companies. They are doing the best they can under the circumstances. Chips come from Taiwan and China. Need I say more?

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2:15 pm EST

Credit One Bank I have been having issues with signing in since I got the card

The system keeps going around in circles. When I call customer service is not able to help we sign in and when they transfer me to the IT department,they put me on hold for a very long time. I want the issue resolved. I want to be able to get into my account using my desktop, laptop or iphone. Right now I have been blocked from my account and I want to be able to have access so that I can pay and view my account when I am ready. I don't want to have to call in to pay or view my account.

Desired outcome: Solve my technical issues and allow me to access my account with my username and password no matter what platform I use. I need this done ASAP.

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7:03 pm EST

Credit One Bank Still no card

I was approved 3 weeks ago and received an email stating that the card had shipped and would arrive in 10 business days. 10 days later I received the exact same email. Still no card. Today I received an email from Credit One asking how I was enjoying my new card! I immediately contacted them assuming that my card had been lost in the mail. The woman had informed me that they were experiencing "shipping delays" and that the card would [censored] sometime next week...hopefully. I can't wait for this card to show up just so I can cut it up and cancel the whole account. Scam company.

Desired outcome: Credit One to fire everyone in their shipping department and issue me an apology.

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11:38 am EST
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Credit One Bank Put a hold on my card and other offenses toward me since opening my account last month

I have had to speak to 6 an 7 people per call because the reps answering the phone says anything to you with no truth or hangs up. So after being transferred to the "Senior Account Manager-Trina" she told another fallacy. Saying to email a copy of my bank statement. I have used my debit card when making payments, the same debit card but now..there's a problem with my card. No way..then I started reading other complaints same as mine. If you pay off your debt they do not like that that can't make interests off you. I believe it. So I sent my statement in to them via an email [protected]@creditonebank.com only to be told three days later which is this morning that I should send it online. Well the interesting thing is that I told all all, the reps, rep.supervisors, the account manager and finally the senior account manager I could send it online because I am a paperless customer and no, I was told to email it in. Only to speak to the Jennifer, Dee in the fraud department this morning that I should have just sent it online. WHAT? Really? So can anybody tell the truth. This hold caused me to be stranded in order to travel home and once I got home and in need of grocery for three days causing me to have to go to find away to feed myself somehow else where. Take Creditone Bank out of business so innocent people such as myself do not have to be further abused because at one time in our life we lost jobs and/or survived tragedies only to be preyed upon by this credit voucher.

Desired outcome: I want the hold off my card immediately and I want to transfer my account to a better reputable credit card company. Also for CreditOne Bank in Las Vegas to be taken out of business. They are corrupt.

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6:46 pm EST
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Credit One Bank Credit Card

Applied on Nov 9 approved Nov 14 emailed that card was mailed on Nov 17 on Nov 28 I called them and they stated the card was not mailed yet and to call back in 24 hours. I did and again was told the same thing. It is now 3 days later and still the card was not mailed and they give you the run around and [censored] excuse that the holiday is causing the delay. Well the holiday was 10 days after you claimed to mail the card originally. This is the worst customer service and the worst experience ever.

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William Whitney
, US
Dec 13, 2022 7:05 pm EST

Same. I don't think it will ever ship. I believe this is a scam.

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4:09 pm EST

Credit One Bank Customer service

I'm overseas in the Philippines and cannot connect to creditonebank.com. I'm getting the error "Access Denied." When I called them a month ago, they told me that they no longer allow access to their website from outside the US, so I cancelled my cards. But there are still charges being added to my cards based on emails I've received, and I got an email a few days ago from Credit One bank informing me of a balance due. I'm set up to automatically pay my balance from my Wells Fargo bank and I can't turn that off without contacting Credit One Bank. I'm in a catch-22. But, now, I can't call them anymore from here and I don't know why. I've tried using my Filipino phone service and VoIP services like SKYPE. With SKYPE, I get a message saying "unavailable," but I can call other US phone numbers just fine. I've tried all of their phone numbers with the same result. The only way I can contact Credit One bank now is through messenging on their Facebook page. But every time I try, I get a standard reply thanking me for contacting them but they can't help me through Facebook; then they give me their phone number and website URL for getting help. I'm stuck in an endless circle yet my credit card is still being used and I can't report it. I can't return to the US because I was injured in May 2022 here in the Philippines and can't travel. Credit One needs to provide a way from people to contact them from overseas. Note, too, I can't use my credit cards here as any attempts get declined.

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10:36 am EST

Credit One Bank Credit One Offers

I keep getting e-mails with a promotion to get a pre-approved Credit One American Express card. When I click accept, it takes me to a page asking my financial information. If I'm "Pre-approved" why do I need to provide this information. The reason I refuse to fill out their application is that I don't need another inquiry on my FICO score. I have good credit and I have an American Express card already. Why should I take a chance. Please stop e-mailing misleading offers.

Desired outcome: Please stop e-mailing misleading offers.

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7:37 am EDT

Credit One Bank credit card

have a credit one credit card i very rarely use. $500 limit with a balance of aprox $300. make a $30 monthly payment per usual method. standard payment from my bank account. a couple days later receive text informing a different payment was made in the amount of the total balance. same day new charges were being accrued at retail business’s in sacramento (i live in san francisco and incidentally have never been to sacramento). so now card is maxed out. the second phony payment that credit one coincidentally accepted and credited to my account is returned since the account provide to draw that payment from doesn’t exist. Bam, how a balance of $270 goes to nearly $1000 on my account in matter of couple days. meanwhile, contact these lovely people in india, they claim to do an investigation and determine i was the one who did the charges. had no investigation on the fraud payment to the account since like they said, it had bounced anyways , except it had been bounced after the money was spent and tacked onto my account balance—so conveniently. It’s a mess. my credit score is down 40 points. Credit One obv have criminal cells within their ranks. I hope they enjoy their Cheap fashion and togo’s that they decided to have me treat them to.

Desired outcome: banish the criminals within the company to a poverty stricken place with no opportunity for upward mobility

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12:03 pm EDT
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Credit One Bank credit card

I got this card initially to build credit and it has helped. The app works fairly good as long as you have your card number, which leads to my issue. 5 months ago today, I saw a fraudulent transaction on my account. I contacted credit one and they cancelled my card immediately and said they would send me a new one in 7-10 business days, no problem. As of today 10/21/22, I still have not received my replacement card and I cannot access the app without the new card. I have reached out to credit one multiple times and each time it's the same thing, they will send me a new one. my account has apparently accrued interests and fees even though it had a zero balance. what made me call again was a major drop in credit score due to these fees adding up and me not receiving a statement. Credit one did waive the fees but still does not fix the problem with the drop in my credit score and still not receiving the physical card. I have asked if they can help me get back into the app and they do not have access to help with that.

Desired outcome: I would like my card to get to the address that I have confirmed with them the past 5 times.

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Update by oosc
Oct 21, 2022 12:11 pm EDT

SIDE NOTE- the only reason I even applied for this card was because credit karma offered. SO THANKS AGAIN CREDIT KARMA !

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9:30 am EDT

Credit One Bank Customer Service

99% of reputable banks have email addresses, but not Credit One Bank. For a few reasons telephoning is not easy for me so I conduct all my business via email, but not Credit One Bank. If nothing else, an email allows for a "paper trail" and that avoids any "Well, he said this..." and "She told me yesterday that..." With an email, you just say "If you reference my email from yesterday morning the answer is right in front of you !" I think Credit One Bank's policy of No Emails is archaic, troublesome, inefficient and more and I could not be more put out by their unwillingness to join in with the rest of the banking human race in remaining current with today's trends. Actually, emails have been around for decades and decades now and why it is not a part of Credit One Bank is beyond me !

Desired outcome: Simple ! Join in with the rest of the world and add emails to Credit One Banks communication options.

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5:49 pm EDT
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Credit One Bank Charges placed on my account for a 7-10 day period

10-01-2022 at 14:40, my husband went to Murphy USA [protected] South 1st St - Chickasha, OK 73018 to fill his truck up with gas. TOTAL PRICE was $63.43. He came home and I logged into Creditone.com to check the charges. Imagine my surprise to see $175.00 charged to our card.

I called the police to ask them to check the pumps for a skimmer-there was not one on the pump. I called Murphy and they asked me to contact my creditor, since they are known to do this. I called Creditone and YES, they had charged my card $175.00 and said this was standard procedure; the original amount would be credited BACK to my account in 7-10 business days. This is a $111.57 OVERcharge to my credit card.

I am sending all the documentation that I have and would like to know if this is legal? I have never been faced with this in my life and I have used credit cards for all of my adult life.

Also, when I make a payment online, sometimes it is the day before the due date, but by all rights, it is ON TIME. Right? WRONG! They informed me that I need to allow 4-5 business days for the payment to POST. If that is the case, why do I have a due DATE?

I just wish someone would look into their business practices, because times are hard for everyone right now and this is just not right in my eyes, but my question to you...are these things legal that they are doing?

Desired outcome: I would just like to notify others of this practice, so they won't have a panic attack like I did and to let the BBB know what kind of practice this creditor is running.

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Update by MLeeT
Oct 30, 2022 1:06 am EDT

Liar? Why in the world did that come up?

Thank you for commenting, so that I can tell you the reason it says American Express...This is a Credit One-American Express.

Thank you again for allowing me to clear this up WITH YOU.

May God Bless You!

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AverageConsumer2022
Garden Grove, US
Oct 17, 2022 4:16 am EDT
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Who is the liar you or the merchant? Your receipt says American Express clearly as the cardholder! Who is the liar I ask again?

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10:07 pm EDT
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Credit One Bank Credit One Credit Card

I received this card and have not had the chance to activate it or do anything with it. I put it to the side and a few days later I get a bill in the mail stating that I have an overdue payment. It says I owe $105.64 when I haven't even used it once. I want to cancel my card and my account. I don't have to money for this. I'm out of work right now.

Desired outcome: I would like to be relieved of these charges and my card and acoount completely deleted from this site.

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12:24 am EDT
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Credit One Bank I want this card canceled and the charges dismissed.

I received an invitation for a credit card in the mail. The name is misleading, it looks like Capital One Visa, but I received a Credit One Amex. I NEVER used the card, or activated. They sent me a bill three weeks later with: New Balance $68.85; Past Due Amount $30.00; Amount Due this period: $59.00; Minimum payment due:$68.85; Payment due date: 9/28/22; I received the statement on September 12, 2022, and the statement is dated 8/4/2022 to 9/3/22 and they will not confirm what the charges are, what state they were made in, or let me cancel the card. I think that the charges are bogus, and the invitation NEVER said anything about a fee that is really high. I am on the phone with them right now to cancel the card and they left me on hold.

Desired outcome: I do not want this affecting my credit. This card is a scam.

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7:06 am EDT

Credit One Bank Bank app

For months when I tried to log into the mobile app it has told me it is "under maintaince"! Luckly I have a laptop and was able to log in online! Last night I the moble app seemed to be working so I tryed to log in, but it wouldnt take my password! It accepted my password change and sent me a verification code. when I entered that code, it said it was wrong. I repeated that proocess several time, now it says to contact custumer service. When you call customer service all you get is an automated line, no way to talk to a real person. Now here I am, unable to contact them by phone or internet. Please help me with my problem.

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10:42 am EDT

Credit One Bank credit card account

On August 6th I received an email from Credit One Bank informing me that my bill was ready to view and that I could make a payment. I clicked on the email, and I was taken to their site. I saw that the payment of $63.00 was due by September 2nd. After making my payment it was a few days later I went to their website, and I saw that another $60.00 was added to my account and that to was due by September 2nd. At first, I thought it was a mistake and wrote them a letter concerning the mistake, but I then saw that they added a late fee to my account. After that I decided to call. I was put on the line with a person that didn't speak English very well and couldn't understand her very well but after what I explained about the mistake her English became better. And the way she stated it to me was that the 6th of the month is their end time and that the payment goes somewhere else. What that means I don't know. I have to admit that all the time I have been a cardholder they never sent me an email about paying my bill. This is the first time they did this and gave no explanation to why they added another payment to my account not even what this end time is. I've never heard of such a thing in my life and after paying $63.00, $60.00 they are going to charge me another $63.00 in a few days. I just want them to refund my money with the late fee.

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4:44 pm EDT

Credit One Bank credit card

I opened my new cc in july with a $300 balance. I used it for a purchase of $285 and paid it off in full before the due date of 8/8, including the $75 annual fee that was placed on my bill. I just spent over an hour on the phone with 3 customer service reps as I come to realize my account has a block on it. They all told me the same thing, that because I paid my bill in full, it created an "unusual payment pattern" and that I needed to supply my bank information to prove I paid it. I am going crazy and furious with this ridiculous practice of this company! I am unable to do anything on their website and tried to email the address I was given and it comes back to me undeliverable. How can one be punished for paying their bill in full? And it's none of their business to see my bank account details, especially when they have processed the payment and gave a confirmation number and its processed through my bank. I am needing to use this for a small purchase on 9/8 and got nowhere with their customer servce. Someone please help! Thanks!

Desired outcome: I would prefer to have my card unblocked to be usable for 9/8 but if that's not possible I want the account closed and I'll take my business elsewhere. It currently has a zero balance.

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8:41 pm EDT
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Credit One Bank credit card

I applied for a credit card off of Credit Karma from Credit One bank to help build my credit. I received the credit card, made a purchase on said credit card and paid off the balance prior to the due date. I went to use the card again and was declined, which was embarrassing. I called customer service to find out why I was declined and was told by the representative that my account was placed on hold and that they sent me a letter requesting verification that the account I made a payment from was in fact mine. I did not receive such letter. I advised her that I did not receive such letter and asked what information they needed to remove the hold. The representative said they need a copy of my bank statement or a letter from my bank verifying the account I made the payment from is mine. I questioned why they need such information as it should not matter where I made the payment from as long as they got paid. The representative said they have experienced alot of fraudulent payments and this was a measure to protect the credit card company. OK, I can understand this so the representative said I could email the company with a copy of my bank statement to prove the payment was from the account I made the payment from. I advised the representative that I do online banking and do not receive paper statements. The representative said I could take a picture of my most recent bank statement from my online banking and provided me an email address to submit to. I took a screen shot of my statement from my bank provider which clearly shows my name, address and my account number and submitted it to the email address she provided me. I received a response indicating they received. Today, I went to use my card to make a purchase and was declined. I called customer service to inquire as to why I was declined as I have a zero balance and that I provided the documentation they requested. I am now being told that they need a letter from my bank verifying I am the account holder. WHY! This is completely unacceptable. I was passed on to several "Managers" who were not helpful and could not explain why they could not remove the hold...especially after they received my payment and the verification that the payment I made was from my account. I requested that they send me their policy via email that states that this is a requirement, however I have yet to receive such information. This credit card company is a joke and I believe is a scam. I now have to close my bank account and open a new one because I am scared that this company is not legit. I WOULD NOT RECOMMENTD anyone to apply for a credit card from them. I AM FRUSTRATED AND FURIOUS!

Desired outcome: Prove to me this is a legit credit card company AND make this right. I want the policy that proves what they are asking for is a requirement and I want an apology for the aggravation and embarrassment they have caused me.

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3:57 pm EDT
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Credit One Bank Credit One Bank Secured Visa card

When I got approved they snatched the $250 deposit for the secured VISA card before I even had the visa card number which was the first RED FLAG. Where did my $250 go? Then I got the card many days later and could not even make my outside of this bank payment with it. They did not give me the routing number and account number to give my creditor to get the payment so I tried to make my payment to the creditor another way by a debit card payment service and got declined. I tried with a live agent to charge this card and was declined again. Now I am waiting on the phone to find out what the agent finds out to tell me where is my money? I shows on the online account for Credit One that I have a $250 credit line and deposit so why can't I use my money I let them capture from another bank account?

Desired outcome: I need to use my funds or they need to give me my money back and cancel this stupid card.

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Credit One Bank Customer Reviews Overview

Credit One Bank Mobile app has garnered a variety of reviews from customers across different platforms. A notable majority of customers have expressed their satisfaction with the various features offered by the app. The mobile app provides an easy and convenient way for customers to manage their accounts, track transactions, and make payments on-the-go.

Customers have reported positive experiences with the app's user-friendly interface. The app offers intuitive navigation, clearly displaying credit limits, balances, and payment due dates. Customers can view their transactions, set up account alerts, and schedule payments with ease, simplifying account management.

Furthermore, customers have praised the app's excellent customer service. The customer support team is available 24/7, offering personalized assistance to customers in need.

Some customers have mentioned that they experienced issues while using the app, though these cases appear to be far and few between. Credit One Bank's tech support team is receptive and quick to resolve these issues.

Overall, the Credit One Bank Mobile app has been well-received by customers, offering a convenient and seamless approach to managing their accounts. Customers can download the app from the Apple or Google Play store and start enjoying the benefits today.

Credit One Bank In-depth Review

Website Design and User Experience: The website design of Credit One Bank is clean and user-friendly. The layout is intuitive, making it easy to navigate and find the information you need. The color scheme is pleasing to the eye and the fonts are clear and legible. Overall, the website provides a positive user experience.

Range of Products and Services: Credit One Bank offers a wide range of products and services to meet the diverse needs of its customers. From credit cards to personal loans, they have options for individuals with different financial goals and credit histories. Whether you're looking to build credit or earn rewards, Credit One Bank has a product for you.

Customer Service and Support: The customer service and support provided by Credit One Bank is exceptional. Their representatives are knowledgeable, friendly, and always ready to assist you with any questions or concerns you may have. They strive to provide prompt and efficient service, ensuring that their customers feel valued and supported.

Interest Rates and Fees: Credit One Bank offers competitive interest rates and fees on their products. They understand the importance of affordability and transparency, and strive to provide their customers with fair and reasonable rates. It's always a good idea to carefully review the terms and conditions of any financial product before making a decision.

Application Process and Approval Time: The application process for Credit One Bank is quick and straightforward. Their online application is easy to complete, and you can expect a response within a short period of time. The approval time may vary depending on your individual circumstances, but Credit One Bank aims to provide a timely decision.

Online Banking Features: Credit One Bank offers a range of online banking features that make managing your finances convenient and efficient. From viewing account balances to making payments, their online platform is user-friendly and provides access to all the tools you need to stay on top of your finances.

Security Measures: Credit One Bank takes the security of their customers' information seriously. They employ advanced security measures to protect against unauthorized access and ensure the confidentiality of your personal and financial data. You can feel confident that your information is safe when banking with Credit One Bank.

Mobile App Functionality: The mobile app offered by Credit One Bank is highly functional and user-friendly. It allows you to access your accounts, make payments, and manage your finances on the go. The app is available for both iOS and Android devices, ensuring that you can bank with convenience no matter what device you use.

Rewards and Benefits: Credit One Bank offers a variety of rewards and benefits to their customers. Depending on the credit card you choose, you may be eligible for cash back, travel rewards, or other perks. They understand the importance of rewarding their customers for their loyalty and strive to provide valuable benefits.

Transparency and Disclosure: Credit One Bank is committed to transparency and disclosure. They provide clear and comprehensive information about their products, including interest rates, fees, and terms and conditions. They want their customers to make informed decisions and ensure that all relevant information is readily available.

Reputation and Trustworthiness: Credit One Bank has a solid reputation and is considered trustworthy in the industry. They have been serving customers for many years and have built a strong track record of reliability and customer satisfaction. You can feel confident in their ability to meet your financial needs.

Accessibility and Availability: Credit One Bank is accessible and available to customers nationwide. Whether you prefer to bank online, over the phone, or in person, they have options to suit your preferences. Their customer service is available 24/7, ensuring that you can get assistance whenever you need it.

Additional Features and Offerings: In addition to their core products and services, Credit One Bank offers a range of additional features and offerings. These may include credit score tracking, fraud protection, and financial education resources. They strive to provide a comprehensive banking experience that goes beyond the basics.

Overall Satisfaction and Recommendation: Overall, Credit One Bank is a reliable and customer-focused financial institution. Their website design and user experience are top-notch, and they offer a wide range of products and services to meet diverse needs. Their customer service is exceptional, and their interest rates and fees are competitive. With their commitment to transparency and security, you can feel confident in banking with Credit One Bank.

How to file a complaint about Credit One Bank?

Here is a guide on how to file a complaint with Credit One Bank on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Credit One Bank in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint with Credit One Bank on ComplaintsBoard.com.

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Phone numbers

1877 825 3242 +1 (866) 803-1745 More phone numbers

Website

www.creditonebank.com

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Credit One Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Credit One Bank Customer Service. Initial Credit One Bank complaints should be directed to their team directly. You can find contact details for Credit One Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Credit One Bank. Discuss the issues you have had with Credit One Bank and work with their customer service team to find a resolution.