HDFC Bank

Our firm Sri Janki stores had installed credit-debit card machine from HDFC bank. During one of our transaction customer's card was swiped thrice. But this transaction was not shown. But later when the customer checked his bank details he found three entries have been made. As we had made all his entries void the amount was transferred from our account. Till date the customer have not received his amount, so we had given him the cash money from our account. After repeated complaints made to HDFC bank Asansol Branch, till date we have not received the money in our account after giving the bank a written letter from the customer that he has received the cash from Sri Janki Stores.

Beware people!

The worst among the private banks of India, arrogant (do not even reply to complaints) and indifferent that a customer with tens of lakhs in their current account and potential business worth Crores might be treated with courtesy. And it is the New Delhi GK2 branch staff who need to to turfed out.

yes agreed

To
The Branch Manager
HDFC Bank
Chitlapakkam Branch

Sir,
Sub: Details about negative balance.
I have a balance around Rs. 500 in my salary account (account no: [protected]) on 07/01/2009. A few days later that amount will deducted and also it shown the negative balance of Rs. 3000/-. May I know the reason.
Please mail me the following details:
1. From whom that payment has made?
2. How do you made that payment even there is no sufficient amount in my account?
3. Why did not return that payment, why do you give that much of importance to that payment?
I need detail explanation within two days.
Thank you,
R. Jayaraj.
ramaswamyvalli@gmail.com

Hi,

I have taken loan from HDFC bank in November 2006 for Hero Honda Bike. (Agent name Pramod Mobile [protected]) thru dealer Ambika motors Owner Kashyap mobile number [protected] , [protected]. Till date inspite of several reminders for last 1 year he has not given me the RC Book and has also not tracable as he has shifted his Dealer outlet. whenever I call for the RC book the person on the no asks for money for RC book. Kindly look into the matter and do the needful.

I am working with Intertek, a well know MNC. I had experienced a worrysome situation with my HDFC Debit card. On 5th of Jan 2008, I did some purchasing of Rs.3831.00 with my HDFC debit card in Amway India office (CBD Belapur branch). Amway office did the swaping twice & the amount was taken twice from my account i.e. 2 X Rs.3831.00 = 7662.00.

Today when I checked my HDFC mini statement & found this problem I contacted the HDFC phonebanking services & they replied that if I am able to get the transaction paid slip ,then bank can transfer the balance amt to my account & if i don't have the same it will take long time !

Can anybody from HDFC senior customer service person help me to get my money back. I am really shocked & i am waiting for the positive reply from HDFC customer service. Pl.help...

ms hdfc,
my credit card number #[protected].

recently i have received a letter dt.27.12.07 regarding payment for the incidence happend in july.
at thailand. and inspite of my repeated representation your bank had not taken any active steps so far.you are interested only to put interest on the amount which i have not paid.
paying money is simple.but somewhere it has to be stopped otherwise this mistake will continue for everyone.
i don'twant to beat the bush again and again and had decided to pay only when my problems are either solved or properly dealt with becos i am your customer and operating a large volume of money in your bank.
i request you to gothrough the papers i have submitted and it is me who had agreement with the hotel and the asia room agent for booking the room.
i am unhappy with your Bpo at coimbatore for her harsh words towards me.
money is money and it is difficult for everybody and if you don't answer the only way is that i can ask the assistance of reseve bank of india.

dr. raja.

I had the worst experience in my life with HDFC bank, and I am expecting a response from a senior person from HDFC who would understand me.

I work as a support engineer in a BPO for Microsoft, An unfortunate incident happened with me when I was traveling by local train when I realized that someone picked my pocket and I lost my purse which contained 4 credit cards and Rs.650.00 my personal diary two debit cards and one ATM card and few of my personal stuffs.

This happened with me while I was going back home after my shift at 06.30 am. I rushed to the bank and blocked all the cards that I had so that no one could misuse it.

I walked around 8 KM to reach the bank since I had no money to pay the bus fare. Finally I reached HDFC bank so that I could get some cash for the next day to go to office.

I spoke to the Branch Manager Name Namrath Kotian (Emp. Code : N0025). She said he would only give me the money if I have the check book with me, and I have no other option available.

I explained her about the whole incident happened with me, and informed him that I stay far away from the railway station and it is around 16 KM away and I don’t even have a single penny to go back home. And I have a 2 year old account with HDFC and I haven’t used a single check am not sure i

She repeated the same script and kept ignoring me.

I requested if I could give a written request. She said it up to her to decide, and she would not accept it.

Then I had to leave and walk 16 KM to home, even after having money in my account. I am not sure if she was following the company’s rule, or she was misusing her designation power.

And if it the company’s policy I would never ever use HDFC credit or debit card. Because policies are made for the convenience for the customer and not for harassment.

This could have happened to any body, and if this the treatment that we will receive from HDFC I think no one would open a account.

The Branch Manager Name Namrath Kotian (Emp. Code : N0025) also gave me this in writing that she cannot give me cash without debit card or Check book.

I wanted to bring this to your notice so that this can be avoided in future.

And also want to inform you that I am very dissatisfied and disappointed with the service.

Hoping for a response and hope some one would take this seriously!

Thank You
Kochumon Nair
V-9knair@mssupport.microsoft.com

I have account in your Hulsur branch this is long time back may be 7 months what i need still i could not get ATM card
So please reply me
Account No: [protected]

hello, mai apke HDFC ki account holder hu last 1 month pehle mera debit card misplace hio gya to mane apke barnch mai req. di new atm card ke but 1 pure 1 month ho gae hai mere pass koi atm deliverd nahi hua so kindly help ASAP.

thanks

i also need hdfc bank high authority officer mail id if somebody have mail id then please provide me.

thanks

I am also looking for HDFC High authority email address for Home loan department.

i also need hdfc bank high authority officer mail id if somebody have mail id then please provide me.

thanks

Rajendra Kumar
Delhi : B-1/46, Yamuna Vihar,
Delhi – 110053
Tel. : +91-[protected]

Nigeria : C/o Bhojraj IND. PLC.
Plot ‘C’ Block-IX, State Highway
Alhaji Adejumo Avenue, Ilupeju Industrial Estate,
Behind Total Filling Station, Anthony, Lagos-Nigeria
Tel.: [protected]
00234-[protected]
E-mail : rajendra.biltex@bhojrajchanrai.com

Date : 30-05-2008

To,
The CEO
HDFC Standard Life Insurance Co. Ltd.
Raman House, H.T. Parekh Marg,
169, Backbay Reclamation, Church Gate
Mumbai – 400 020

Sub. : Policy No. [protected]

Dear Sir,

I am a customer of HDFC Bank Ltd. Vikas Marg, Delhi - 110092 having NRE account in the same branch. Last year in May I was going to Nigeria, I went to bank to deposit My foreign currency. The dealing person in Bank (Sardar ji) said that you will be holding money in your account which will not be appreciate. And said, “Open a fix deposit account with us you will get 25 to 40% return at your money.” This is one time fix deposit scheme and I can breake after one year. He took my sign on blank form and he issued a insurance policy (Market Link) in my name for ten (10) year in which he showed me unemployed person whenever I am a NRI since 2000 and working in Nigeria. He sent the policy documents at my local address in Delhi. This is totally fraud.

Now a next year 2008 I came in India on occasion of marriage of my younger brother and before some days Mr. Santosh Kumar from HDFC bank visit to me and said if I will give a additional amount of Rs. 75, 000/- upto two year I will get a handsome return on my investment 25 to 40%. I issued him a cheque of Rs. 75, 000/- but unfortunately I have seen the policy document at my home I was surprised this is unit link insurance policy which shows my unit balance only 30, 000/- approximately against my 75, 000/- deposit. I have dishonoured the cheque. Now I am sending the above policy you and request you to refund my 75, 000/- as well as interest on this within 7 days.

I request you also why not you cancel the licence of Mr. Santosh Kumar and Mr Sardar Ji which has cheated me.

I am sending this letter to IRDA, RBI and PM office.

Thanking you

Your Truly

Rajendra Kumar

CC to : The IRDA Office, Hyderabad
CC to : RBI, Parliament Street, New Delhi
CC to : Ombudsman, Asaf Ali Road, New Delhi
CC to : The PM Office, Rescourse Road, New Delhi

On 3rd may I did the transaction of 8000 Rs from State bank Of Hydrabad (laxmi Nagar Branch) and I didn’t get the amount from ATM from that day I am continously in contact with ur customer care and branch but all are not taking this thing seriously, after that I am mailing to you, I hope from your side I will get proper response, Plz send me the status of my complain and give the proper solution I also visited to Barakhamba branch but the person told me I will send you the Form to your office and form two days I am waiting and now the person saying you have to come to the branch .

I really fedup with the HDFC service . Plz send me the detail of my complain

I have a HDFC Value plus credit card... my payment was due and i was unable to pay so wanted a settlement... i was denied a settlement... THAT WAS SHOCKING...
A collection department Agent "Jamal"... he would be perfectly placed as a goon at my residence...

For a payment of Rs 2400 he came to my house at 7:30 am and was using abusive words as well as even wanted to lay a hand on me... I have been a customer for 2 yrs with hdfc... but this is so unprofessional... i think thats not the way to harass people...

IF Actions are not taken against it... I have to take some!

Please chor BANK se door rahe

From:
"Prafulnath Purohit"
View contact details
To:
pehredar@moneycontrol.com, customerservices.cards@hdfcbank.com
Cc:
"A26" , "A26" , "aa123" , "AAA sexy" , "aaa111" , "aaa111" , "aaa123" , "AAAA sexy" , "AAAAA SEXY" , aapkiawaaz@moneycontrol.com, "Aishwarya-Rai" , amitvyas24@yahoo.com, "ANIRUDH SETHI" , arihant@arihantcapital.com, arpitshrimal@branch.sharekhan.com, "babbal" , "baggaji" , bansal_pankaj010@yahoo.co.in, bhatiaku@yahoo.com, "covered" , "deepti sharma" , dj_naha@yahoo.co.in, "foregin2" , "foreign" , "foreign3" , "g3" , gunjananand@yahoo.co.in, "hitesh bansal" , "jatin" , kapoorkunal20@yahoo.co.in, "lady" , m_vaidya@hotmail.com, m.mehta@rediffmail.com, "manisha" , "Manoj Dixit" , "mansi shah" , mansi_mesmerising@yahoo.com, "manu" , manu_aga@gmail.com, "medha mukhija" , meetanshika@rediffmail.com, monikagrwl@yahoo.com, nakuljain32@gmail.com, nas_munna@yahoo.co.in, "Nathu Singh Chaudhary" , "neeraj" , neetu_sinha21@hotmail.com, neha2206@gmail.com, niftyneha012@indiatimes.com, pathak_91221@yahoo.co.in, "piks" , "pintu" , "Power-Play-India" , "praful" , "praful purohit" , "prakash gaba" , "Prashant Kumar Pandey" , "Punyam Misra" , raghuveer@bhartitelesoft.com, "rakesh jagdhari" , "renu sharma" , "stock_picks" , "sunny" , susha_3paisa@yahoo.com, "technical" , tejas_tcs@yahoo.com, tushar_tushki_justy@yahoo.com, usha_stocks@yahoogroups.com, valushkha@gmail.com, "Vinay Garg" , "yogesh prajapati" , "yudhisthir das" ... more
Respected Indain Investors, mai aapko ek HDFC BANK Credit Card ki hakikat batana chahta hoo.card No. xxxxxxxxxxxx8360 par 22-06-2008 ko Mr. XYZ Ka due payment 6484=84 Rs bataya gaya tha aaj uske pass jo mobile par due balance 13973=00 Rs bataya gaya per month kitna interest liya jata hai aap all investors dekh le ye credit card chalane wale or inke customer service par baithe all employee cheeter hai chor hai daku hai jo ye is tarah ke kaam karte hai is credit card no. wale insaan ne kitne hi mail kiye par inke koi farak nahi padta hai is liye meri aap sabhi se ye recovest hai ki jinke pass bhi credit card HDFC BANK ka hai wo is ko immediatly close karwa le or in future in ki koi service na le ham log ek dam se pagal hai jo bina kuchch bole inki manmaani par action nahi lete hai.agar kisi ko koi bhi information lena ho to is no. par contact kare +[protected].praful purohitratlamm.p

Sir,
Through an agent I apllied for Credit Card in June'2004.
He asked for payment of Rs. 950/= for that at that time.
I was make a Payment by Cheque Of Rs. 950/= in the name Of HDFC Bank LTd. and subsequently the above cheque was cleared On 07-06-2004 from my Bank A/c.

The amount was cleared by HDFC Bank LTD. Branch - SaradBose Street, Kolkata

But till dateI I have not received any Credit card or not refund of my money.

My Bank A/c Details as Follows.
Bank Name : Liluah Co-Operative Bank.
Cheque No.: 486039
Cleared On :07-06-2004
Amt. : 950/=

Please do the needful, so can I get my money refund.

Thanks

Dear Sir/Madam,
Plz note we have received a phone call from your bank my credit card no.[protected] have misused through Ms. Pooja Gulati w/f Mr. Vinkesh Gulati Mobile no.[protected] & [protected]. I have call to Mr. Vinkesh Gulati. Mr. Gulati told me He need an email from your bank side for payment for which he assured.
Kindly send an email to Mr. Vinkesh Gulati vinkeshgulati@gmail.com & cc to ranjan@india-impex.com. then they will pay the amount.
Awaiting for your prompt reply.
Regards-Ranjan Kumar Samal

Dear Sir/Mam,
This is to inform you that my Credit Card no.[protected] has been misused by some one on dtd 25.03.2012 for the amount of Rs.22500.00. I have already lodged a compliant on same day & done all formalities in written . After 03 months passed the concern is still pending and could have not been solved. I have been unnecessary involved in and asked to paid unused amount Rs. 22500.00. Please advise and co-operate how it can be resolved. Please send details about the person whom done this transaction on my card at my e-mail id ranjan@india-impex.com. Awaiting for your prompt reply.
Regards- Ranjan Kumar Samal

please activate my credit card

Dear Sir/mam
This regarding my credit card which i m using my all the payment are paid
may i know the reason to put my name in civil. and withdrawl my name urgent from the civil because i am facing problem i am already Spoken to the customercare but they said we can't do any thing. ple revert urgent basis.
my credit card no is [protected]
in the name of Della Winton
thanks
Mrs Della Winston

To, Date:18/11/2008
Manager,
HDFC Bank, Indore (M.P.)

Subject: Complaint regarding delay in activation of Salary Account # [protected].

Dear Sir,
This is to inform you that I have opened a Salary Account in HDFC on 21/10/08 which had applied on 22/09/08. Even I got the welcome kit at the time of application for the account. The problem arises when I was unable to use my ATM Card as well as my cheque was not accepted by your system. Although my salary for the month of Oct.’08 got credited in the same account on 12/11/08, I am unable to withdraw the same since the account is not operational till date.

I am working with Asian Granito India Ltd. which is one of your corporate customers. But, not getting any satisfactory reply from your customer care department despite of my several visits personally & telephonically. Now, I am getting frustrated & want a solution at your earliest. Hence, request you to kindly intervene as I am still confident that IDBI is the right bank to deal with & the problem I am facing is generated only by human errors not by system.

Eagerly waiting for a positive reply.

Thanking you,

Vivek Srivastava
Asian Tile
Indore

Dear Madam / Sir,
I would like to Thank HDFC for providing me excellent service & response when I was using your credit card.
However I have since left India & presently working abroad & therefore do nor want to carry on using the credit card facility. I had in facr for that reason not applied for a renewal once my card had expired. But I understand from communication received from my residence in India, that a fresh credit card along with a VISA MINI card has been issued & forwarded to my residence in the month of April 2008.
Further I also understand that a bill statement of Rs.1185.00 has also been sent thereafter. Since the cards are not applicable in my present country of stay, & I have not used the new issued credit cards,
I request you to please closer the account & do not forward any bill to my residence.
A line in confirmation to the cancellation will be appreciated. Thanking you once again for your superb service.
Yours sincerely,
Soumitra Bose

Dear Sir/Madam

I am sayed zameer i have a crad card Value Plus

that card is not activated pleas send me detal how i can make my card active my card no is [protected]
and valid 06-06 from to 06/09

pleas send me datal as soon as

zameer

I agree that HDFC is a sick bank. I had a credit card from HDFC and for one of the payments i made I incorrectly missed the last no. of my credit card on the check I gave to them. In return I got a payment received receipt which had the complete credit card no. This payment was deducted from my bank account although I started getting collection calls. I kept sending proof of payments for almost 2 years but I still get the calls and its being almost 4 years now. Any advice on how to set them straight?
cacandy9@gmail.com

Hi,
I got some sort fo problem with HDFC bank again, i had a credit card with HDFC and was stlen by some1 which happen to be my office mate so i didnt lodge the complain and i was able to recover the amy back

now i am strugling with HDFC as they are not ready to settle this account insted they are just increasing the bill inspite of n number of letters sent to HDFC i got no reply from these ppl.

In all transcation my signatures were not matching in counterfoil, i dont understand how the transcation was authorised and what can be done bout the same

dear sir, my name is rakesh samuel i taken personal loan in hdfc bank. this month loan amount is going to clear everthing. but last month july you have taken 2 time EMI from my side. again u taken this month also. my loan amount is cleared now. no due my side each and everthing is cleared by my side. but u r taken etc amount 1, 027 from my side. my loan A/c no is 2674220. how you going to return my etc amount collected by you. i hope that u will take action as soon as early and get my amount 1, 027 rupees return.

by yours
Rakesh samuel
cell no [protected]

I believe u need ot drag this matter into court as people in customer service are good for nothing ang they would want to be a part of problem, nobody will be a part of solution.
Just try it once, go to a advocate and send them first few letters

i pankaj kumar someone might have misuse my doc and made the credit card of hdfc bank and he is using this card since december 2007 date of issue the card. but i don't get any credit card/card ststement/receiving/bills either commnication address or mail or many more . Since 10 days recovery person calling me he forcing/theartining me to pay the due amount which is pending but when the card has made i was not working in any company kindly suggest me wht should i do or pls stop these calls it create a problem in my personal life and working life revert me as soon as possible on my mob [protected] i don't have the card no which is belong to me

pankaj kumar

Dear sir, i had made a transaction dated 09/09/2014 from my credit card rs. 843 to BSNL. but sir, payment was deducted from my credit card but not deposited into BSNL account. i had to make a payment again to BSNL ACCOUNT for my connection to be continued. so, sir pleasa look in to this matter and reimburse that amount. Thanks
Regards
Honey jindal
Sangrur

this is reg. an early amount of Rs.2191.09. debitted to my card No. [protected] on Nov 30. 2012. I did not authorize or buy any product from the one who has climed this amount from my account. i will be glad to receive your comment at an early date. and in future please do not aprove any such claim whitout reference to me.
Thanking You. Mohamed Farook

my name is my mobile number is +[protected] my monthly stament genarated on every month 15th pleasce change my monthly statement on every monthy 20th

dear sir/madam,
most respectfully and humbbly i draw your attention on my matter that i SHEIK MOHMMAD ISMILE was working as a cse in your maniktala (kolkata) branch and my cse code is CS38826 from last 6 month and in 6 month duration for my muslim look i was transsfred 3 times from phoolbagan to statment house and statement house to maniktala that transsfred effected my bussness becouse in new place i have want time for stable and ihave to want take time to making relation with customer but my sales mannager mr sourav benerjee and team leader subrateen touchered me mentaly and always useing abuse to calling me and allaways they were telling me for my resignation and after that all i was give my resignation on 13th of june 2011 and still they r not giveing me my exprience certificate and when i said for that they tell to me that you are terminetted and they r not given my 14 days sellery.
plese do something for me becouse thnisw is very evil thing to hate with muslim becouse we are also a human being and plese look after my matter and relese my profident fund on my personel account nomber that is12241040001394.if you want to contect me plese contact me on above my [protected].
thanking you
sheik mohhamd ismile

I had a similar complaint only difference was that I had withdrawn with a 'self' cheque from HDFC instead of an ATM. But I put across a complaint on the RBI website, and that issue has taken a huge investigation turn and my notes also have been replaced. I think you should do the same.

try dealing with real money

I faced same problem in ICICI bank ATM

I REALLY GOT IN TENSION IDO'NT UNDERSTAND WHAT CAN I DO

I have lost the debit card, so i applied for the new card on Aug 29th, bank people told me i will receive within 7 working day. But still today (sep 11th) i didnt receive the debit card. Poor service.

This is Gaurav Sethi From Delhi and Collection Department of HDFC Bank is good for nothing and HDFC Bank cannot update anything in there Backend as well. I was using a Credit Card from the HDFC Bank and I have settled the same in 5 Installments of Rs 6000/- Each month. I already have a letter and still these are calling me again and again. Can anybody give me the email id of the Consumer Court. So that I can get this thing clear from HDFC Bank.

Regards
Gaurav Sethi
[protected]

Hello There,

Hi This is Manoj Thakkar, HDFC Bank Executive Harrasing By Calling and They Also used a Bad Words For Recovery The Amount, HDFC Banks Call From 022-[protected] these numbaer, Executive Give pressure To us, So Please Its my Request To you For Solve my Genuine Problem... Please...Please...

My name Is Manoj thakkar
Contact no.: 022- [protected]

Hi, as we all know all the govt. procedure is very slow and the lawyers ask for too much of money but now you can ask free advice for you consumer related quary at http://www.consumercourt.in and submit your complaint for the free replay.
Thanks

This is a Proven Fact that HDFC bank Collection Department has proved to be the MOST rude and Worthless in terms of Customer Addressing factors...

They violate the RBI rules like a Cake Bite ..because they know ( just by recording their Voice ) the customer will not be able to prove anything ..and so they keep on calling Customer's family and use abusive Languages which highly deem the morality factor of the individual.

I think RBI should Make the Helpline for Credit Card Customers (https://secweb.rbi.org.in/BO/compltindex.htm) ... Better Available in the web world ..so that their Defined Ombudsman authorities can take immediate action on the bank proceedings and repeated harrasment to the customer and its family..

For other to get facilitated ..I am stating the Address of the URl from where you can get the Address of the Ombudsman officers and send them letters .. ( BUT A Call number is also needed to be placed in this Page )

http://www.consumergrievance.com/icrpc.org.bankingombudsman.htm

Regards
Suman

my self Amit I Have A Silver Card Which Cash Limit is 2000, . I Withdrwal 2000 But After One month credit Card Statement Show 15890 Balance . What can i Do

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Saturday, May 23, 2009 1:52 PM
To: 'support@hdfcbank.com.'; 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'supportindia@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'; 'admin@consumercourt.in'; 'mail@consumergrievance.com'; 'ncdrc@nic.in'
Subject: RE: Last reminder against Credit Card

Dear Sir/Madam

We did not response properly from your banking department, everybody call us and they warn & harash to me. & told us “ why you are not paying outstanding amount to bank. If u have not capability of repayments so why you have why use credit card. In short way I would like bring your kind notice that I have several times notice to your bank executives as wall as tele callers explained that whatever amount yours showing in your account statement, which is not co relate with my actual outstanding & besides I have u requested to all of person I have spend Rs.3300.00 instead of Rs.11589.00 so, my actual outstanding was Rs.3300/-approx only instead of Rs.11589/- and now your statement is coming including Rs.11589/- + finance & late fee & etc., today we recd your current outstanding payment reminder for claiming Rs.20068.01. which is not true.

And also note that just now I recd. call from your collection department, for offering that he is recd. the sattelment letter from bank in RS.8300/- (tel : 011- [protected]), apart of that every time I have clearly mentioned to collection boy & your banking department & executives saying that I will not pay any single penny to bank. Where I haved not any fault & bad debts, apart of that your people your bank peoples have give a warning “ This is not to be good for you & your profile will flash out in banking Systems.”.

Hence, I totally refused to pay of Rs.20068.01 & I will not pay in future. & I request you to please take appropriate & necessary action against this dispute amount at your end.

Otherwise I have no option to take legal action against HDFC bank.

Thanking You,

Rakesh Dhingra

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Monday, May 11, 2009 11:38 AM
To: 'support@hdfcbank.com.'; 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'supportindia@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Last reminder against Credit Card

Dear Sir/Madam,

I did not understand way of solution regarding mention bellow matter & I think bank is not interested to solve this matter through actual way.
Because we have recd call again your collection agents & they are misbehaved & harsh to me. (Person detail Mr.Ajay, Tel No.: [protected])

If you interested to solve this matter, pls send bank person with bank Identityy card of person with authority of decision.

Thanks & Regards
Rakesh Dhingra

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, May 06, 2009 5:00 PM
To: 'support@hdfcbank.com.'; 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'supportindia@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Last reminder against Credit Card

Resend

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, May 06, 2009 4:54 PM
To: 'support@hdfcbank.com'; 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'; 'support.india@hdfcbank.com'; 'supportservice@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: Last reminder against Credit Card

Reminder

Dear Sir/Madam

We are very surprised your banking way of working. We did not receive any reply from your side till date. But still we are receiving regular calls from your collection agents & they are misbehaved & harsh to me.
We have sent last reminder to you, we did not reply regarding mention bellow complaint.
Therefore we make a decision for legal action for your bank.

Thanks & Regards for your good services.

Rakesh Dhingra
________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Saturday, April 25, 2009 11:15 AM
To: 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Reply Immediately

Reminder

________________________________________
From: Rakesh Dhingra - Advance Transocean [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, March 25, 2009 12:42 PM
To: 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Reply Immediately

Reminder

________________________________________
From: Advance Transocean-Rakesh Dhingra [mailto:rakesh@advancetransocean.com]
Sent: Saturday, November 15, 2008 1:57 PM
To: 'hdfc@helpdesk.com'; 'customercare@hdfcbank.com'
Cc: 'complaints@complaints.com'
Subject: RE: Reply Immediately

Dear Sir,

I did not understand why you are not reply against mentioned bellow mail or our query for last three months. But your collection department regular call to me or demanding payments, kindly note that please come along with the receipt of purchasing counter credit slip for food bazaar & accordingly the collect your outstanding amount & closed our credit card with immediate effect.

kindly note that I am not going to settle your outstanding amount as I telephonic discussion with your colleagues as well as in mention our bellow mail saying that you provide the receipt of purchasing counter credit slip for food bazaar.

I recd. frequently your current bill with mention short payment recd & late fee & finance charges etc. I have not ready to pay these charges.

As I have already explained to you by mail & telephonic & Fax to your executives, saying that please Seattle immediate this dispute within this month, otherwise we did not pay any single penny & filed this compliant to Consumer cell & RBI.

I have waiting your soonest reply.

Thanking you,

Rakesh Dhingra
[protected]

________________________________________
From: Advance Transocean-Rakesh Dhingra [mailto:rakesh@advancetransocean.com]
Sent: Wednesday, November 05, 2008 11:31 AM
To: 'hdfc@helpdesk.com'
Subject: Reply Immedately

Reminder

Dear Sir,

We have very surprised to see that still we have not recvd any proper feedback from your side till date and problem still stand as it is and kindly note that as I have already explained to you in our below mail and you have given outstanding amount for Rs.11589.00 but as per our knowledge I have spend 3300.00 instead of Rs.11589.00, any way if you have our counter sleep of purchasing of Rs.11589.00 with my signature, please provide same to us and send your executive alongwith counter sleep with my signature and closed this matter immediately.

If you will not provide the counter sleep of purchasing for same amount which you are claiming from us and which was not concern with us then am not going to settle your amount without presenting my counter sleep of purchasing goods from FOOD BAZAAR.

If you want to settle this account, please provide the same for settling same as earliest.

Your prompt action will highly appreciated & obliged.

Date : August 20, 2008

To,
The Manger
HDFC Bank
Delhi.

Sub :- Credit Card # [protected]

Dear Sir,

Reference as per telecom, we have inform you that we have received your bill with mention of transaction of our purchase Rs.3300/-approx instead of Rs.11, 589/-for FOOD Bazaar, Mumbai.

And we have already informed as per telecom to your colleague in HDFC Phone Banking on month of July before deposit of payment. She confirmed me that they will reply with our transaction details as soon. She said meanwhile you deposit your balance amount in our bank & our bank has not charge to any late Fee & any finance charges due to solve this matter.

But, we have surprised that after recd. your current bill with mention short payment recd & late fee & finance charges etc.

In that case we are not interested to continue our credit card & closed our credit card with immediate effect.

We did not give any payment to you before clear this matter immediately.

If any delay of your side, we did not liable to any finance & late payment charges etc.

Thanking you,

Your’s faithfully

Rakesh Dhingra

Dear Sir,

I want my HDFC cerdit card link to internet backing. can you helf me for same.

Feb 11th, 2008
Mr. Saravananranam
The Corporate Manager (Credit Card)
HDFC Bank, PO Box; 8654
Thiruvanmiyur,
Chennai 400041

Sub: Block Credit card Immediate [protected]
Dear Sir,
I was using this above mentioned card since 23/06/2007 and was happy using this card, but one day I came to know my credit limit and outstanding increased beyond my limitation instead of, I am paying regular amount to HDFC bank, it is surprised to me, then I had contacted to your bank local at Delhi (Rajori Garden) to meet Apinder (his Mobile number is [protected]) to understand the interested rate calculation done my bank, Oh! It was really panic for me it is rate of interested rate is 45% PA.
Even I had request few wrong transition was held during 14/01/2008 (double payment to Baja Allianz) and another payment to some US university I am surprised, why HDFC hired such un-educated person in bank to destroy reputation of HDFC and forced to break relationship with client.
As I understand from HDFC-Rajori Garden Branch, I already paid to Bank against my outstanding 1, 79, 000 against my credit limited of 2, 91, 000..00 (Please correct if wrong calculation provided by Rajori garden Branch). Now, I am looking forward co-operate from HDFC bank to stop making call to my mobile number and lend line number as harassed my family and me, secondly I am not able to make payment rate @45 % which is my out of scope, really, which I was NOT aware before as rate of interest..I am also requesting please stop calculating interest rate which is NOT practical, I M READY TO PAY INTEREST RATE BASE ON RBI DIRECTION & Guideline, (It is available on RBI website)
I will try to settle my outstanding amount in next six to eight month with mutual understand as I am NOT running away from here or world, but if HDFC creates situation more worst in my family life during this struggle period then I have only option to [censored].
So, I requested HDFC, during this time, please cooperate with me as I am honest person to clear all genius outstanding of HDFC ASAP.
Regards
Suresh KUMAR Chaurasia.
[protected]

I had lost my credit card indvertently in australia which i realised on reaching back to India. I applied for a fraud application. The application was signed by me in May 2008. Since then I have not been communicated by the bank of any resolution on such application. After several month i myself started calling up the people on transactions which i disputed. I got few transactions reversed from the merchants side and got cash back from a vendor directly. This cash was paid into the bank. After 10 months of no response i receive a letter from the bank.

Saying that the funds in savings bank are under a lien and if not paid in 7 days the amounts would automatically be debited/. The letter mentions of Mr Puneet Oberoi and his contact numbers [protected] and 011-[protected]. However.. no body ever pick up the phone. At several times the phone was busy.. but even then no body pick up the phone. I think the bank use this only for making outgoing calls.

Post receipt of such letter from bank... I gave a call to customer care department who didnt have any information on my card.. as it was locked. I asked them for a call back from the billing department. After 4 days of such request I get a call from bank in odd hours i.e. 8 PM. The lady on phone told me that the fraud complaint on your card has been closed. However I was made no correspondance. And she insisted that i should pay. After all negotiations, she informed that the amount in my savings bank would be under lien. However after a week it was made an auto debit by the bank on a saturday avoiding me to take any action.

Bank is highly careless. RBI should take an action on it.

I was having Credit Card of HDFC bank, but due to some reasons i did not pay the entire dues for which i had requested the bank to make installments but insted of that they send me the notice of cheating and clear the amount in a day but i had again requested them the same, but now they are threatening me that they have taken non bailable summons of mine and if i don't pay the entire amount in two days they will arrest me and take me to Chennai, but where as i am living in chandigarh, then how this matter goes to Chennai, if any body can help me with suggestions then please reply on my mail.

CONTACT MY NO:[protected] OR VISIT
www.arabiccollege.net
My HDFC A/c NO: [protected]

Sir,
At the outset, I would like to introduce myself that, I am Ajaya Kumar K.R have been holding an HDFC Silver Credit Card bearing credit card no. [protected] since 06/2005. I have droped a cheque of Rs.1000 on dt.25.11.2007 at one of the HDFC Bank where the same was not credited into my account till 27.11.2007 and that was a fund transfer cheque. Taking cognizance into debiting of penalty on my account, I had made an online payment of Rs.1271/= from my HDFC account. Whereas, there was no suffcient balance at that time after I made the online payment to HDFC and subsequently I requested one of your executive at Saket Branh, New Delhi to stop transaction of my cheque which I droped 2 days back bearing cheque no. 810703 where he directed me to talk to the call centre after giving me the telephone number [protected] and committed that If I would infrom to that number, HDFC will not charge any penalty against my stopped transaction. After construing the commitment made by your executive at Saket Branh, I spoke to Ms.Shilpa at customer care and she has vehemently asserted that HDFC would not charge any penalty because I have informed the matter well in advance.

Thereafter, when I checked my credit card account on 29.11.2007, I felt embarassed that HDFC ( Hereinafter called as one of the leading financial institution in India) is debited Rs.337.08 on my account after interpreting that the charges incurred are (Payment return fee stax+cess).

Being an HDFC account holder over the years, the matter of debiting such an amount to my account is very ridiculous and unjustified.

Keeping in view of the seriousness, I would request you to kindly reverse that entry into my account.

w what my bill

To,
The Credit Card Head,
Credit Card Division,
Hdfc Bank,
Chennai

Sir,

Myself Joydip Roy is a Silver Credit Card holder of your bank. My Card no. is [protected]. I want to settledown my card with the immidiate effect. For your conveineance I am giving the short of my credit card details. With my total tenure I have spend the total amount of Rs. 19526.38/- with this card, and till date I have paid the total amount of Rs. 20860/-. So, already I have made the payment of my principal amount. And on 24th September 2007 I have cracked & dropped the card alongwith a request letter to your Howrah,Dobson Rd ATM counter. But now I'm still waiting for your feedback.

Again I would like to tell you that,please give the feedback as early as possible.
And my earnest request is please take the control to stop the reasonless telephonic calls. In this telephone calls the verious collection officers from verious collection office has using the slang language & giving the mental harassment to me. so, please stop doing this kind of activity from your end.This is bessically a offence in Consumer Forum's book.

So, please do the needfull as early as possible.

Thanks & Regards,
Joydip Roy
(Card No: [protected])