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Course Hero review: Unauthorized charges 196

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5:21 pm EST
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Don't use their service, it is really unhelpful. Customer service is very bad and they charged me $84 instead of $7 month payment.

Dec 01, 2019 8:47 pm EST
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1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

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196 comments
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MagistrateWaterPuppy59
bangalore, IN
Feb 05, 2023 1:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I did withdrawal of $127 dollar and it showed the error and verification of code was done . money deducted but didn't come into my Paypal account kindly help into it. kindly look into it asap . will i get my money back or not . please help

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77339911
apple valley, US
Feb 04, 2023 4:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

jan 28 2023

i am trying to pay for my subscription but payments are not going through znd yet i have money in my card

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Danish sajjad
, US
Feb 04, 2023 11:24 am EST

im getting bad request when i try to login my coursehero using my gmail account. It works when i try to login with a different email. I have also tried clearing cache and browsing

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James Delasho (Ichigo Kurosaki)
, US
Feb 02, 2023 3:36 am EST

On Wednesday, January 26th, I uploaded a question for a tutor to answer, and when I submitted it said Action is required. Follow the steps below. Verify your phone number I entered my phone number and a code, but it's taking forever to verify

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Amazing Things
, US
Jan 31, 2023 10:03 am EST

For the second time this month, i have not received any of my withdrawals from coursehero. Whenever i click withdraw money, it says “unexpected error occurred please refresh the page and try again” when i refresh the page, my earnings are gone. They are showed as “cashed out”, whereas I don’t receive anything in my paypal.

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Karen Arias
Tarlac, PH
Feb 01, 2023 12:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

Good day. I tried withdrawing my tutor reward, so it says, 'Failed and try refreshing the page'. So I did refresh the page, and upon doing so, my available balance became 'ZERO' but when I checked my PayPal account, the money wasn't there. I hope you can help me with this. Thank you.

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riam sheshe
New york, US
Jan 29, 2023 9:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have uploaded a document and the school want the document to be deleted as soon as possible.I really need to remove the document before the university's top level management takes action. I asked course hero to remove it, but no measures have been taken as of yet.The document name is business IA first draft

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vikash kumar maury
, US
Jan 28, 2023 2:25 pm EST

On my account anuj5218@gmail.com got this problem, that they temporarily disabled my account because they identified unusual activity on the account i already give 10 sec video but my account is not reactivate please help

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A1B2C3D45678
TAYABAS, PH
Jan 25, 2023 6:16 am EST

I have accidentally uploaded documents from my thesis into course hero and now I really need to remove it because there is a problem with my plagiarism check. It was my fault for not double checking the documents before I upload. So, please can you help me remove those documents because I only have a few weeks before my defense.

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step504
Lowa, US
Jan 25, 2023 1:48 pm EST

as from date 13 of dcecember 2022 I am trying to login to my account and it keeps on saying "BAD REQUEST" please help me the account had more 1000$ pending payments please.

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Fabbie
, US
Jan 09, 2023 7:57 pm EST

I accidentally posted this private document and I don't want to expose this to a wider audience. Kindly delete this document. Thank you

https://www.coursehero.com/u/file/104311961/DEDICATIONdocx/

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Danil Shiju
, US
Jan 04, 2023 11:43 am EST

I would like to remove document I uploaded since I have not deleted my name nor the teacher name therefore if it maybe possible I would like to remove the name and re-upload the document. The former teacher has strictly asked to get rid of there name and I need to remove this before I get in much problem with the curriculum chairs.

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Hazel Bucia
, US
Jan 04, 2023 9:10 pm EST

My account was locked due to maximum verification phone number attempts. I can't withdraw my earnings and can't answer questions, can you please help me with this?

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Sy Sy0005
, US
Dec 31, 2022 2:23 am EST

I have a subscription. I sent a tutor a question but it keeps saying awaiting verification. I verified my number but now it is saying get more help .

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Maria Janelle A. GELITO
, US
Dec 31, 2022 1:29 am EST

I cannot verify my phone number when I ask the tutor questions. Can you please help ASAP? I need it today

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wwddes
, US
Dec 25, 2022 9:56 pm EST

I wonder why I can't get an answer to my question. It doesn't move on to the finding tutor level.

12/17/2022

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Just Lisa
, US
Dec 18, 2022 11:53 pm EST

I've been trying to log in for three days. But it just keeps saying that my email address and password are incorrect, even though they are, and when I try to log in with Gmail, it just says bad request.

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Queen B 2216
, US
Dec 18, 2022 8:28 am EST

Unable to sign in with Google. I had 3 unlocks left and now unable to use them. I have tried logging in and resetting my password and still noting appeared. I even tried to create a new account, but it said I already had an existing account and needed to log in

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Shairene Pamintuan
, US
Dec 14, 2022 2:56 pm EST

l found a message from the courshero tutor suppport that they detected suspicious behaviour from my courshero tutor account, so it has been disabled till l provide supporting documents of a 10 sec video and other details. after the submission of the documents required, my the issue has not been resolved.

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Ilm Fazil
, US
Dec 14, 2022 3:14 pm EST

When I am trying to login using my Gmail, it says "Bad request." I cant login to the account, I do have unlocks available as well.! please do check and get my login back!.

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Paul Wambui
, US
Dec 13, 2022 2:11 am EST

I am trying to login it says bad request. my email is paulkieru005@gmail.com

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R123A
Louisville, US
Dec 06, 2022 6:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Course Hero signed me up for the wrong subscription and I need a refund or change to the monthly subscription. When I sign up, I clicked the one month but as I was paying it switch to the yearly which I can't afford.

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Harsh Vishnoi
, US
Dec 06, 2022 10:18 am EST

The tutor support team won’t replied me yet of my any email

My probation period has been ended

Still they won’t give me an access of my account

Please @complaintsboard help me

There is my hard earn money please enable my account ASAP

Email id:- vishar1316@gmail.com

Phone No:- [protected]

Please give me an access to my account ASAP

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Mona20
, US
Dec 03, 2022 9:18 am EST

Good Day !

I received an email coming from a tutor support that I did unusual activity that violates the terms of use which lead to temporary disable. I already send and follow the instructions that they send to me in order to re enable my account . But still rign now theres no reply .

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Aezyll Barrios
, PH
Nov 30, 2022 9:51 am EST

Its been a 2 weeks since I requested for the change of my sms verification number since I won't be able to receive sms code from now on. My sim card was lost. I can't withdraw my earnings. I sent my email last November 15, 2022 and it hasn't been resolved.

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Chen Corpuz
, US
Nov 29, 2022 2:59 am EST

Good day!

I am requesting to delete all my uploaded files in course hero because I do not get the consent of my professor to upload them. It might get me in trouble.

I would greatly appreciate it if you could erase all my uploaded files, and I sincerely request this in your good office. Many thanks and keep up the good work!

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willy writters
, US
Nov 29, 2022 8:52 pm EST

I am getting bad request error when I try to log in.

Email: willywritters@gmail.com

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Sabahat Bashir
, US
Nov 26, 2022 11:23 am EST

I am having BAD REQUEST error while signing in. Please sort this issue as I need help in my assignment ASAP

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Mona20
, US
Nov 25, 2022 11:21 pm EST

I didnt do any unusual activity on my course hero account. I can prove to you that my account is legit and true . I already provided proofs like IDs ,email address and phone number that connected to my account . But still theres no response from the course tutor support. They send email last Nov 23,2022 . I really need to get my hard work earnings and to continue my job as a course hero tutor. Thanks

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Eric Loch
, US
Nov 22, 2022 10:47 am EST

I am trying to login my account getting error of Bad Request.

I have alot of unlocks available. guide me what to do now.

Please help.

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syer
selangor, MY
Nov 22, 2022 4:26 pm EST

Please kindly delete my recently uploaded file ECONOMY QUESTIONS.pdf ECONOMY 415 UNIVERSITI TEKNOLOGI MARA because it contains several of my private information.

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Engr achilles
Tabaco, PH
Nov 22, 2022 8:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

My account is not locked yet I can't withdraw my money

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DJ SHINE 254 (Shine the dj)
, US
Nov 19, 2022 7:24 pm EST

I am trying to login my account getting error of Bad Request.

I have a lot of unlocks available. guide me on what to do now.

Please help.

Email. mutij800@gmail.com

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N8AN
, US
Nov 19, 2022 8:22 pm EST

Hi, upon logging in from my google account, it says "Bad Request"

What should I do.

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Kin Chan
, US
Nov 19, 2022 9:25 am EST

When I log my account on my pc I can't log in. Even logging in on my phone I can't. It's been like this for almost a week. Last week I already paid premium for a month and I can't even use my account. I've been using course hero for a year did I did something wrong to receive this bad treatment?

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Karnika Ratra
, US
Nov 19, 2022 8:45 pm EST

Hey,

I am not able to log in to it. Two days back my coursehero subscription got renewed. But it is showing 0 unlocks and 0 expert help, why?

I have subscribed to course hero then why the hell I am not able to use it.

Why is it showing 0 access

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Engr achilles
Tabaco, PH
Nov 15, 2022 10:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

It says that "You can withdraw your available balance if it exceeds $20 USD. Please contact Tutor Support if you have any questions." but why can't I withdraw my hard-earned money. Please help me withdrawing this, i badly need it to pay for my hospital bill i'm begging you

sellihcapay@gmail.com

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Tokisaki Ez
, US
Nov 13, 2022 12:22 pm EST

I tried to login my account.

But it says "Bad Request"

I still have a lot to cashout from my tutor account.

Its been 3 days since my last login.

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Selenophile Quartizo
, US
Nov 14, 2022 3:56 am EST

Hi I've got plenty of questions and unlocks but when I tried to log in it says "bad request" I only use my google account please help me thank you.

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Rahul-
Jalandhar, IN
Nov 13, 2022 8:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am facing troubles while login into course hero account through google and popped out "bad request"