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Bad request error while login
I am trying to login my account getting error of Bad Request. I have alot of unlocks available. guide me what to do now. Please help.
Read full review of Course Hero and 36 commentsThe file that I uploaded
My instructor has requested me to remove notes from my university immediately since I have posted them. All of the notes I received from my institution, for which I had to obtain permission from the owner because they were solely intended for university students. I unintentionally posted a few notes from my institution into course hero, which I need to erase immediately before the university's senior administration takes action. I requested that course hero be removed, but no action has yet been made. I definitely need to get rid of all of the docs from my account right away.
May 7, 2022 11:30 am
Desired outcome: I'd appreciate a response from your company that you would remove my files from my course hero account.
The complaint has been investigated and resolved to the customer's satisfaction.
Unknown person used my name to create account and paid fee.
Hi team.
My name is Shaneel Narayan. I am writing this letter to inform you that an unknown person has created account on your site and used my card to pay for subscription an your service. the email he used I trend to find out about from my bank is [protected]@gmail.com. please i need action to be taken and please refund my money back. this accident happened on 30th April 2022. at night time.
I have seen from my bank a money of 44.85USD was deducted then I trended to file up request same night with PayPal. would really appreciate if my full amount gets refunded as I also believe I haven't used your service so I don't want to loss my money.
My email address is [protected]@gmail.com and also previously i have reported my documents were posted too.
Desired outcome: Please refund my full amount money back into PayPal. I haven't used any of your service.
The complaint has been investigated and resolved to the customer's satisfaction.
Are your Support Service Bots?
I've been receiving the same replies even I already stated my situation. It's like I'm talking to a bot and it's all nonsense. I don't receive anything helpful. I'm so disappointed. The first report was not problem so I figured it was only an error when they declined my request but NO, it has already been a month but my file wasn't deleted at all. I hope someone will help me because I'm losing my hope because of this support service. Contacting one won't solve my problem at all.
The complaint has been investigated and resolved to the customer's satisfaction.
Takedown report declined
Hi, I'm here again to complain about my problem because it's still not resolved and it's almost a month already. I reported a file that was uploaded by my friend without my consent. I tried to report it multiple times and asked my friend to report it too but our reports were always declined and suspected to be declined. But the information I put were the same information I used to report some other documents and there was no problem and those were deleted. So what's the problem now?
Here's the content that I reported and still reporting up until now. Please take this down I'm begging you. I already contacted the support but no one responded to me. If you'll check my email and read the content and explanation you should have already deleted it. I hope you'll read it and reconsider because you're literally wasting my time and giving me headaches.
Reported Content
URL: https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/
Title: effectiveness of travel vlogs
Desired outcome: Document to be deleted
I tried to email the other email which is the support but it just gave me the same answer as the dcma gmail. They're still declining my request saying it's a fraudulent information. I already gave my ID to verify my information. What's so fraudulent with my request? Please don't reply on this with contact the support because I already did. A couple of times already. We're both wasting our time here. Why can't they just accept my request? It's almost a month now that I've been reporting the same thing over and over again. I seem like a broken tool for doing the same thing but I don't know what else to do. I have no one else to ask help. Customer service is supposed to help but you haven't helped me in any bit at all. Why do you keep declining my request? Please takedown my reported file.
Request to delete uploaded documents
Hi, I uploaded documents in my account without much of a thought and most documents I have uploaded haven't been proof read in which I just clicked and clicked without checking each document. I want to delete all my uploaded documents to further stop misinformation and to avoid copyright infringement cases. Please help me. Professors in our school are asking all students to remove any documents they have uploaded online. Please help me delete all of my uploaded documents. I want them all be deleted before anyone finds out about it and read it, and spreads misinformation. Please do help me. I have also accidentally uploaded our research paper which is still in the process and it might harm our research if the document will continue to be available for everyone to see. It might also contain the personal/confidential information of my researchmates. It might violate copyright also. Please do help me as soon as possible. It might be traced also if our final paper will go plagiarism checker. Please help. Thank you!
Link for the Research Paper that has to be deleted: ://www.coursehero.com/u/file/122202666/BSN3F-G4pdf/?__chid=c4001454-1188-46d4-9b2f-aa0d84357f18#question
Desired outcome: Delete uploaded documents
The complaint has been investigated and resolved to the customer's satisfaction.
File takedown declined
Hello, I want to complain about the replies of course hero to my takedown reports. I started reporting a particular file starting April 8, 2022 but it got declined. The reply said the the information I put might be a fraud. It was the same information I put on my first take down report and there was no problem and it was deleted. I'm confused what's so wrong with the info I gave. I tried doing it again and again using my different emails but it was still declined.
The file needs to be deleted since it is an unfinished thesis proposal that shouldn't be uploaded. Out university announced a memorandum that we should delete the file that we uploaded but none of the take down report was granted after reporting few file on April 8, 2022.
If someone is reading this can you please try to report this file?
https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/
Thank you.
Desired outcome: Please grant my takedown report I'm begging you
The complaint has been investigated and resolved to the customer's satisfaction.
I need to delete my documents uploaded in the course hero
I have uploaded notes from my school which has been asked to remove it immediately. All the notes I got from my university which actually I need to ask from consent from my professor since it are made for only university students. I have accidentally uploaded documents from my school into course hero and now I really need to remove before there are action from the top level management of our school. I really need to remove all of the documents from my account as soon as possible.
Desired outcome: Please help me delete my documents uploaded in the course hero
Please help me delete my uploaded documents
Remove Uploaded Files
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible
The complaint has been investigated and resolved to the customer's satisfaction.
Report declined
I have been reporting a document since April 8,2022 up until now but still receives the same reply. They will not honor my report because it's a fraud? How can it be a fraud when I literally used my legit information there? I evn put my organization? What am I supposed to put there?
Our university wanted us to take down our files there and I will never be able to graduate if the document will not be deleted.
Here's the link https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/ take this down please. What's so hard taking down an obvious document? It literally have my university's name on every page.
Desired outcome: Take this down
The complaint has been investigated and resolved to the customer's satisfaction.
Please delete my essay, thank you
Hi, Course Hero. I accidentally uploaded my assignment which contains my private profile and that assignment is not allowed share on the internet on 24/4/2022. I just want to get free access to read the essay. Now, I accidentally uploaded the essay. I tried to undo it but it's not working. I'm so worried about that because it may cause my assignment fail and it would affect my result. Please, ladies and gentlemen, please delete my essay from course hero. Thank you so much, Love you.
But I haven't found any buttom to reach Customer Support team in regard to the removal request of any content.
Hi! I hope you were able to report you file. I would like to ask for your help and report my file too because my report have been declined to almost 10th tine already.
URL: https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/
Title: Effectiveness of Travel Vlogs.docx
Here's the link. Please please help me.
Unconsented uploads
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero when I was reviewing some documents and now i really need to remove them because there are names that are actually the owners.I really need to remove all of the documents from my account as soon as possible.
Desired outcome: Remove unconsented documents.
The complaint has been investigated and resolved to the customer's satisfaction.
Hello, I would like to ask if you could delete this page. Someone posted my CV without my permission and it has all my private information. Whenever I try to search my name on google, I always see the thumbnail of this image. I hope you could do something about it? this is very important as this may affect my private life. Thank you.
https://www.coursehero.com/subjects/disenyo-pandi-pandi/
see the link for the page.
I will attached the screenshot of my concern. It is highlighted with yellow pen.
Hello! You can make a takedown report here
https://www.coursehero.com/takedown-notice/#/copyright-infringement/
and while you're at it can you please try to report this file too? The course hero declines my takedown report. Thank you!
https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/
File Report Declined
Our university announced a new memorandum on April 8, 2022 that we should take down all our uploaded files on this website. I reported the first batch and there were no problems and it was deleted. But after April 9, not even one of my report was taken down with the reply "we suspect the provided notice contains fraudulent information and we cannot honor your takedown request at this time."
I stated on my reply my situation but there are no action and still declines it. I definitely used my information and it's the same with the first batch that were take down. What happened to course hero? Please take down my file, I've been reporting it for straight 10 days please have mercy on me. I wont be able to graduate if the file is still there.
I'll be spamming complains about your website until you honor my request.
Desired outcome: I would like it to be take down.
The complaint has been investigated and resolved to the customer's satisfaction.
File takedown declined
Our university announced a new memorandum to take down our uploaded file in course hero at April 8, 2022. I started reporting the file I uploaded and the file of our professors that were uploaded without permission, I was taken down without a problem. But when I reported a particular file they declined me. The problem was an important file, it's a thesis proposal. We decided to report it everyday but we received the same reply that they will not honor the report. We have ben reporting it for 10 days now and we haven't still received the reply we were hoping for,
Out group was mentioned by out professors and received harsh words from them. We are still receiving them up until now. So please I'm begging you to help me take it down. We might not graduate if it's still in the website.
I am desperate now so I'll drop the link.
URL: https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/
Title: effectiveness of travel vlogs
Desired outcome: Please take this down immediately. I'm begging you please.
The complaint has been investigated and resolved to the customer's satisfaction.
Removed my uploaded documents
I posted notes and exams from my institution this april 2022 on coursehero, and the lecturer requested that I remove them immediately. All of the notes I received from my institution, for which I had to obtain permission from the owner because they were solely intended for university students. I unintentionally posted a few notes from my university into course hero, which I urgently need to remove before the university's senior management takes action. I requested that course hero be removed, but no action has yet been made. I definitely need to get rid of all of the docs from my account right away. Thank you
Desired outcome: To removed all my uploaded documents
The complaint has been investigated and resolved to the customer's satisfaction.
Hi! Can I ask for my file to be inserted on your reported file too? I can't seem to report this one using my account. Please help me delete this document.
URL: https://www.coursehero.com/file/110616847/Effectiveness-of-Travel-Vlogsdocx/
Title: Effectiveness of Travel Vlogs.docx
Thank you very much!
Login problems
Good Evening,
I am unable to log in to my account. Tried it multiple times but only ends up with the "R" with the red background and no further noti on why I can log in
Desired outcome: To be able to log back in my account
The complaint has been investigated and resolved to the customer's satisfaction.
Uploaded files that I want to remove
My lecturer has requested me to remove notes from my university immediately because I have uploaded them. All of the notes I received from my institution, for which I had to obtain permission from the owner because they were solely intended for university students. I unintentionally posted a few notes from my university into course hero, which I urgently need to erase before the university's senior management takes action. I requested that course hero be removed, but no action has yet been made. I definitely need to get rid of all of the docs from my account right away.
This are my uploaded files in my course hero account;
https://www.coursehero.com/file/125135334/MODULE-10-Information-Processingpdf/
https://www.coursehero.com/file/125134003/MODULE-9pdf/
https://www.coursehero.com/file/125134109/MODULE-7-Behaviorismpdf/
https://www.coursehero.com/file/125134457/MODULE-6pdf/
https://www.coursehero.com/file/125133972/MODULE-4-1pdf/
https://www.coursehero.com/file/125133287/MODULE-5-2pdf/
https://www.coursehero.com/file/125134764/MODULE-6-Learners-with-Exceptionalitypdf/
https://www.coursehero.com/file/125134142/Teacher-daypdf/
https://www.coursehero.com/file/125134335/Module-1-Metacognitionpdf/
Desired outcome: Please help me to remove my alll uploaded files in my course hero account [protected]@course.com. I hope you can help me. Thank you and God bless 😇
The complaint has been investigated and resolved to the customer's satisfaction.
Remove my uploaded documents
Hello Sir,
Good Morning!
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes I got from my university which actually I need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now I really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible. Kindly wave off my request, I am really thankful to you!
Description of notes:
Title: Hotel-Chain Poland Customoization Services
Type of Content: It has my personal infromation, and this is my exam report
https://www.coursehero.com/file/71583043/Hotel-Chain-Poland-Customization-Servicesdocx/
Title: ficher excel - requirements
Topic: Customization of service in a Chain hotel for business clients in Poland
Subject: International Marketing
Type of Content: My exam paper, having personal information as well
https://www.coursehero.com/u/file/70186459/fichier-excel-requirementsdocx/
My Address: Islamia Park Fasih Road, Lahore.
Phone Number: [protected]
Email Address: [protected]@gmail.com
I state that this notification is accurate.
Kind Regards,
Neelam Tauqeer.
Desired outcome: I am very gratefull to you if you will remove both of these documents as soon as possible.
The complaint has been investigated and resolved to the customer's satisfaction.
Remove all my uploaded documents
I have accidentally uploaded few notes from my university into course hero and now I really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible. I already contact the support but no one replies me. Here is my ticket number #2797584
Desired outcome: Removed All Uploaded Documents
Hi, I uploaded documents this year, 2021, without much of a thought and most documents I have uploaded haven't been proof read in which I just clicked and clicked without checking each document. I want to delete all my uploaded documents to further stop misinformation and to avoid copyright infringement cases.
Please hear my message
Please take down all of my uploaded files on course hero. Our university restricted us from uploading our files and works on any website. Please this one needs an urgent action.
Description of the infringement works
1. https://www.coursehero.com/u/file/56005321/Art-as-a-Product-of-Imagination-and-Imagination-as-a-Product-of-Artdocx/?__chid=bc40fb71-6e3b-455c-bed8-2d320e8999e9
Title: Art as a Product of Imagination and Imagination as a Product of Art Type of content: Homework
2. https://www.coursehero.com/u/file/126267555/trasrip-law-termsdocx/?__chid=79122f5f-8214-467d-a6f9-48d0a824f1f9#question
Title:@trasrip_law terms Type of content: Homework
3. https://www.coursehero.com/u/file/57775582/15-Andrew-Humepdf/?__chid=95893d44-f1d5-414b-895c-a22b8d10ca26
Title: 15-Andrew-Hume Type of content: Homework
4. https://www.coursehero.com/u/file/57776510/20200319-160130jpg/?__chid=3f1839b3-395c-460d-bbe2-d2a3ed71af58
Title: [protected]-160130jpg Type of Content: Homework
5. https://www.coursehero.com/u/file/57775395/NSTP-POINTERSdocx/?__chid=7b36c029-ac27-49dd-8739-e217f0595b32
Title: NSTP-POINTERS Type of content: Homework
6. https://www.coursehero.com/u/file/57775617/Normal-Distribution-pptpptx/?__chid=1c6afcb5-e231-4964-9da0-df9fa00b4a2b#question
Title: Normal-Distribution Type of Content: Homework
7. https://www.coursehero.com/u/file/57775793/LOGICpptx/?__chid=50bd22cc-10d8-455e-97d8-eeb92a242cf2
Title: Logic Type of Content: Homework
8.https://www.coursehero.com/u/file/126267755/Document-4docx/?__chid=cd62ed0c-8a8b-4d7e-88b8-633182fc4e0e
Title: Document-4 Type of content: Homework
I already sent thousands of request but no one replies me in your support@coursehero.com. I badly need your help right now. Im suffering so much anxiety waiting for your response. Please reply me here. I badly need your help right now.
I sent multiple times but no response. I basly need your help right now to take action.
The complaint has been investigated and resolved to the customer's satisfaction.
My professor will not accept my assignment due to plagiarism. I accidentally submitted my assignment to Course Hero before it was graded, and now he will not accept it. I worked really hard on this assignment; can you please remove it so that I can receive a grade and not be penalized by my school?
Also, I forgot to remove my name from the assignment.
https://www.coursehero.com/file/163168569/CIS170-week-4-assignment1edited-1docx/
Remove document in my account
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible. The name of the account is [protected]@yahoo.com
Desired outcome: Remove all my uploaded documents
The complaint has been investigated and resolved to the customer's satisfaction.
Course Hero reviews 0
About Course Hero
One of the key features of Course Hero is its extensive library of study materials. The platform has over 25 million course-specific study resources, including notes, study guides, and practice exams, that have been uploaded by students and educators from around the world. This vast collection of resources covers a wide range of subjects, from math and science to humanities and social sciences.
In addition to its study materials, Course Hero also offers a range of tools and features to help students improve their learning experience. For example, the platform has a Q&A section where students can ask and answer questions related to their courses. This feature allows students to collaborate with their peers and get help with difficult concepts.
Another key feature of Course Hero is its 24/7 tutor support. Students can connect with a tutor at any time of day or night to get help with their coursework. The platform also offers personalized study plans and progress tracking tools to help students stay on track and achieve their academic goals.
Overall, Course Hero is a valuable resource for students looking to improve their academic performance. With its vast collection of study materials, collaborative features, and personalized support, the platform provides students with the tools they need to succeed in their courses.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Course Hero. Make it specific and clear, such as "Unauthorized Subscription Charge by Course Hero" or "Difficulty Accessing Paid Resources on Course Hero".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Course Hero. Mention specific issues such as problems with account access, billing disputes, content quality, customer service interactions, or any other relevant concerns. Include dates, any communication with the company, and the nature of the issue. If you attempted to resolve the problem, describe the steps you took and the responses received from Course Hero. Clearly articulate how this issue has personally affected you, whether it's financial loss, time wasted, or frustration experienced.
5. Attaching supporting documents: If you have any screenshots, receipts, emails, or other documents that can support your claim, attach them to your complaint. Be cautious not to include any sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Course Hero. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service improvement, or an apology.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that all the information provided is accurate, clear, and complete. This will help others understand your situation and increase the chances of a satisfactory resolution.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Course Hero on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, keep an eye on your ComplaintsBoard.com account for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately to facilitate the resolution process.
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