The complaint has been investigated and
resolved to the customer's satisfactionResolved Course Hero — Remove documents in my course hero account
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
A
Alia Nabila
Jan 16, 2020
Review updated:
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.
RESOLVED
The complaint has been investigated and resolved to the customer's satisfaction.
Hello,
Thank you for reaching out to us on Compliantsboard.com with your request. After reviewing your information, it appears you have already been in direct contact with our Compliance Team and they have replied back to you as recently as Jan. 12th, 2021. We are awaiting your response and further information. We would recommend at this time that you follow up with our Compliance Team at [email protected] for assistance with your request.
Best,
Customer Support
Hello,
Thank you for reaching out to us on Compliantsboard.com with your request. If you have not already, we would suggest submitting a formal takedown notice at https://www.coursehero.com/copyright/ to request the expeditious removal of the content.
Best,
Customer Support