Course Hero’s earns a 3.9-star rating from 15 reviews and 727 complaints, showing that the majority of students and educators are satisfied with educational resources and support.
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Requesting immediate take down of all uploaded files in your database
Hi
A blessed day. I would like to takedown all the files that I've been uploaded under the account of StormWarning with a registered email of this account. My university wish to delete all the files. They give me one day to takedown all those files. I hope you can help me and forgive me. I seek for your immediate response action. Please help me. The given time start this day. Please help me and I don't want to expel from my school. Please and have mercy.
Desired outcome: Delete all the files uploaded as soon as possible
The complaint has been investigated and resolved to the customer's satisfaction.
Requesting immediate take down of all uploaded files in your database
Hi
A blessed day. I would like to takedown all the files that I've been uploaded under the account of LeftRightLeft. My university wish to delete all the files. They give me one day to takedown all those files. I hope you can help me and forgive me. I seek for your immediate response action. Please help me. The given time start this day. Please help me and I don't want to expel from my school. Please and have mercy.
Desired outcome: Delete all the files uploaded as soon as possible
The complaint has been investigated and resolved to the customer's satisfaction.
Requesting immediate take down of all uploaded files in your database
Hello.
Good day. I would like to takedown all the files that I've been uploaded because the university wish to delete all the files that I uploaded. I seek for your cooperation and guidance. I hope you can help me and I hope you will delete it as soon as possible because they said that they give me one day to take down all those files. Thank you and have a good day.
Desired outcome: Delete all the files uploaded as soon as possible
The complaint has been investigated and resolved to the customer's satisfaction.
To remove the document I uploaded to course hero website
hello, I jeruiyotenoch.co.[protected]@gmail.com
submitted the work that was for my academic assessment and now when the institution checks on plagiarism, it indicates the work is plagiarized yet it is my work. so kindly remove it from the system so that it indicates it's my original work.please.
Desired outcome: removal of the doc ument in the website
The complaint has been investigated and resolved to the customer's satisfaction.
Removed the files I uploaded in my account
I accidentally uploaded a file that is strictly confidential in my account. And I want to removed it immediately. It contains private information.
Account name: AmbassadorBookWalrus5 (https://www.coursehero.com//profile/AmbassadorBookWalrus5/)
File name: RTU-SS-GCC-F-005-Individual inventory form.pdf
I am hoping for your immediate responses in this matter!
Thanks
The complaint has been investigated and resolved to the customer's satisfaction.
Log in account
Greetings!
I can't access my account. It keeps on popping the wrong password or email notification. I even tried to log in using Facebook and Google option but nothing happen. It keeps directing me to the first option which is to log in directly using my account email and password. This happen since last night. I'd tried to troubleshoot by clearing my cache and cookies, even tried another browser and the forget password option but still nothing. Will you help me with this problem? Thank you.
The complaint has been investigated and resolved to the customer's satisfaction.
What is the solution of this? I got the same problem today.
I tried the same things--cleared my history and cookies, tried the various ways to login, tried resetting my password but no links were sent to prompt resetting it, I've even reached out multiple times and nothing. I'm not sure how to proceed from now..how did it work out for you?
Please solve this, thanks
There was an error.please try again
Course Hero won't remove the file uploaded without my consent or permission by an anonymous uploader.
Course Hero won't remove the file uploaded without my consent or permission by an anonymous uploader. I've been emailing them countless times, provided a copy of the copyright work, send them link of google drive where I saved my copyrighted works, and still they won't still accept nor the response is slow.
I would like to takedown all the files that ive been uploaded
Hi
A blessed day. I would like to takedown all the files that Ive been uploaded under the account of BrigadierNeutron8242. My university wish to delete all the files. They give me one day to takedown all those files. I hope you can help me and forgive me. I seek for your immediate response action. Please help me. The given time start this day. Please help me and I dont want to expel from my school. Please and have mercy.
Desired outcome: Delete all files under my account ( BrigadierNeutron8242)
The complaint has been investigated and resolved to the customer's satisfaction.
Delete all my uploaded files
Please help me delete my uploaded files on coursehero as soon as 24 hours because my school warned me to take down in 24 hours or else i'll be screwed. please i already filed a ticket ant it take so much days for it
Desired outcome: 24 HOURS RESPONSE DELETED MY FILES
The complaint has been investigated and resolved to the customer's satisfaction.
Requesting immediate removal of coursehero documents
My Google Account was hacked and someone uploaded some documents without my concern from my CourseHero account. All following documents violate Date Privacy Laws (U.S. Privacy Act) since all the documents contain email addresses, phone numbers, home address information, and full name. I DO NOT have any rights over these documents since none of these documents belong to me. The documents were uploaded without the original owner's consent, which clearly breaks the "Terms of Use" of CourseHero.
I emailed them multiple times regarding the removal of documents but they did not reply as of yet. I am requesting immediate help from Course Hero.
The complaint has been investigated and resolved to the customer's satisfaction.
I would like to take down all the files that i've been uploaded
Hello.
Good day. I would like to takedown all the files that Ive been uploaded because the university wish to delete all the files that i uploaded. I seek for your cooperation and guidance. I hope you can help me and i hope you will delete it as soon as possible because they said that they give me one day to take down all those files. Thank you and have a good day..
Desired outcome: Delete all files under my account
The complaint has been investigated and resolved to the customer's satisfaction.
Delete my documents
My email: [protected]@gmail.com
I deactivated my account ([protected]@gmail.com) with documents that my High School sent me a notification to delete. Please delete them immediately.
https://www.coursehero.com/file/56124551/May-Magnificat-Poetry-Testdocx/
https://www.coursehero.com/file/56127643/The-Bridge-Of-San-Luis-Rey-Testdocx/
https://www.coursehero.com/file/56124977/Second-Quarter-Poetry-Testdocx/
These ones are from my registered email ([protected]@gmail.com). Please delete them too.
https://www.coursehero.com/u/file/87316525/Silar-Marner-Character-Sketch-Essaypdf/#question
https://www.coursehero.com/u/file/87316493/Silas-Marner-Theme-Essaypdf/#question
Desired outcome: I want them all to be deleted.
The complaint has been investigated and resolved to the customer's satisfaction.
i deactivated my account
i accidentally uploaded a private file which is our research paper, that is the reason why i accidentally deactivated my account because i thought when i'm going to deactivate my account the file that i uploaded will be deleted. I am hoping that i can reactivate my account as soon as possible. Thank you so much for your cooperation. Thank you in advance.
Desired outcome: Reactivate my account and delete the file that i uploaded
The complaint has been investigated and resolved to the customer's satisfaction.
Accidentally upload a file on coursehero and I really need to delete it.
I want to delete this document because I uploaded a module from our university and now I really need to remove before there are action from the top level management of our university. My instructor have message me to delete it so it wont have a problem in our university. Please help. Im begging you otherwise my School will expelled me and I don't want my future to be taken away by this. I hope that it will be removed as soon as possible. Thank You.
The complaint has been investigated and resolved to the customer's satisfaction.
Accidentally upload a file on coursehero and I really need to delete it.
I want to delete this document because I uploaded a module from our university and now i really need to remove before there are action from the top level management of our university. My instructor have message me to delete it so it wont have a problem in our university. I really hope that it can be remove all of the documents from my account as soon as possible.
Hi I already send a removal request to the coursehero team, and I hope that the documents I accidentally uploaded will be deleted as soon as possible. Thank You.
Hi I accidentally uploaded a few papers on course hero some time ago and want to take them down now but can't find the option to do so. Please help. Im begging you otherwise my School will expelled me and I don't want my future to be taken away by this. I hope that it will be removed as soon as possible. Thank You.
i am complaining about the documents i uploaded
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove them before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.
Desired outcome: to delete all i uploaded document
The complaint has been investigated and resolved to the customer's satisfaction.
My course hero tutor account got banned without any notice or warnings and it has more than 50$ in earings
My account got banned suddenly without any warning .Is there any way to reactivate it .It has more than 50 $ in earnings.I then complaint at the customer care and got a mail saying due to some guidelines my account was permanently deleted .You should have given a a warning before deleting my account.And what about all the hours that I have put .Pay my dues.I already emailed, messaged on twitter
The complaint has been investigated and resolved to the customer's satisfaction.
Document
I have already uploaded some documents to course hero and as a result of copy right issues and other matters our university not allow us to upload and they have informed to remove them. Eventhough i have requested it, i didn't get any solution for that, can you please provide a solution for removing such documents from the course hero .
I can't reactivate my account
I deactivated my account accidentally, now my questions that I uploaded before are still up even though my account has been deactivated. I wanted to access my account to take down those unnecessary questions.
below are the details regarding my account
username: chancellorflowerdove6
e-mail : vincetristan.[protected]@mja2004.com
the link of the file that i wanted to delete is: https://www.coursehero.com/file/p18ovmu1e/Sale-of-Personal-Property-if-purchased-entirely-in-the-country-sold-Gains/
Thank you.
Desired outcome: I want to delete the selected file or reactivate my account
The complaint has been investigated and resolved to the customer's satisfaction.
Remove all my documents
I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.
Desired outcome: pleasee delete it now huhu
https://www.coursehero.com/profile/PresidentSquirrel1154/?__chid=f663086f-c236-4700-839e-512ee8da705d
The complaint has been investigated and resolved to the customer's satisfaction.
Overview of Course Hero complaint handling
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Course Hero Contacts
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Course Hero phone numbers+1 (888) 634-9397+1 (888) 634-9397Click up if you have successfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (888) 634-9397 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone numberMedia Contact+1 (650) 454-0742+1 (650) 454-0742Click up if you have successfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (650) 454-0742 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone numberChief Operating
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Course Hero emailssupport@coursehero.com100%Confidence score: 100%Supportchcustomertest@gmail.com100%Confidence score: 100%Supportchsupport@coursehero.com100%Confidence score: 100%Supportipe@coursehero.com100%Confidence score: 100%Supportagrauer@coursehero.com94%Confidence score: 94%Executivedmca@coursehero.com91%Confidence score: 91%Legal
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Course Hero address1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
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Course Hero social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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