Menu
For Business Write a review File a complaint
Course Hero Customer Service Phone, Email, Contacts

Course Hero
Reviews and Complaints

www.coursehero.com

Learn how the rating is calculated

4.5 26 Reviews 725 Complaints
Claimed
Course Hero has claimed their business profile
Write a review File a complaint

Course Hero Complaints 725

ComplaintsBoard
R
10:04 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Deleting my documents

[6:03 pm, 01/12/2021] Me Canada: I uploaded notes from my university which been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I asked course hero to remove and they responded and asked for the removal reason but no one response again and probably i don't have time to delete them .i really need to remove all of the documents from my account as soon as possible.
I only have 2 more days to delete them.
Please response to my problem. It is very important
Thank you

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
11:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero about the uploaded files in Course Hero

Good Day Sir/Ma'am,

I would like to request for deletion of my uploaded files in Course Hero, all of it if possible, because all of it are belong to someone else, it is part of their on going thesis and I thought those drafts are not important. I do not remember when I exactly uploaded those files but I'm very certain it is one of this month which is around March-May in this current year. Since accessing files in Course Hero is not for free, it left me no choice but to upload some files that I didn't expect that so important. However, it just so happen that those files are prohibited to upload which compromise the intellectual property rights of them who originally made that file.

With this, I humbly ask in your good office to delete all my uploaded files in this account ([protected]@gmail.com) with the username of Accountant267. I highly appreciate your help. Thankyou and God Bless.

Best,
Charmaine

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
3:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero I want to complain about the document removal service

On 29/11/2021, I have uploaded some documents on my course hero account. However, after a while, I realized that I uploaded the wrong documents, my assignment contains my personal information that I don' want to reveal . Moreover, they also have negative content that affects viewers. Then I emailed to your company and request your help to remove my documents. However, your company didn't give me a help to remove them. And I have email you many times but there's no reply . Removing these documents is vital for me . Therefore, I hope that I can receive your help to remove them as soon as possible. I will attached link of these document below
https://www.coursehero.com/u/file/119780291/%C4%90%E1%BA%B6NG-TH%E1%BB%8A-H%E1%BB%92NG-19E10-IC-essaydocx/#question
https://www.coursehero.com/u/file/119780327/B%C3%A0i-ti%E1%BB%83u-lu%E1%BA%ADn-TTHCM-%C4%90THdocx/#question
https://www.coursehero.com/u/file/119780101/28-%C4%90%E1%BA%B7ng-Th%E1%BB%8B-H%E1%BB%93ng-19040459pdf/#question
https://www.coursehero.com/u/file/119781213/bai-tieu-luan-7408-8644pdf/#question
https://www.coursehero.com/u/file/119781365/Group-6-Chapter-4-Monopoly-1docx/#question

Desired outcome: I want your help to remove my documents I have uploaded which I attached as soon as possible. And hope to receive your reply

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
12:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero delete all the content from my account

Hi Team '

i would like to reqest you to delete all the content from my account and also delete my account as soon as pssible as it has all my personal information and my content which is going to breach pricacy and confidentiality laws .. i have been requesting your time for a while but it seems like nothing has been deleted so far from mya acaount

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
3:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Course Hero I have been locked out of my account

I got locked out of my account without explanation. Just in time when 2 weeks passed and I can withdraw my hard earned money. Emailed multiple times, 2 moderators in generic writing, asked for additional requirements to "verify" my identity, then after submitting my documents, never heard from them, no acknowledgement whatsoever. It is just suspicious that I suddenly got locked out when it's time for them to pay me. I have minimum of $178 there and answer to about 5 more questions pending approval.

Desired outcome: Grant access to my account and pay me my hard earned money

Read full review of Course Hero
Hide full review
ComplaintsBoard
F
1:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Course Hero How to reactive my account

I want to reactivate my course hero account with the username is fadhillahcaf. Please help me as soon as possible because the account (fadhillahcaf) is important and I have uploaded a lot of document files. Thank you very much.

Read full review of Course Hero
Hide full review
ComplaintsBoard
A
11:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero need to delete all uploaded documents asap

Good day! i accidentally uploaded documents from my university a year ago which has been asked to remove it immediately by the lecturer. i really need to remove all uploaded documents in my account as soon as possible before there are action from the top level management of the university. i am looking forward to hear from you and hoping that you will me regarding this matter. Thank you!

Desired outcome: Delete all my uploaded documents AS SOON AS POSSIBLE

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
5:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero I cant Log-in to my account

I cant access my account since this 3:00 this afternoon. when I clicked my profile page not found appeared. I have pending earnings since I registered as a tutor. I tried the forgot password option but no email was sent to reset my password. Used the Contact Support but no response yet until now. I didnt receive any violation in my email. So i dont know why I cant log-in even though i give the correct email and password.

email is [protected]@yahoo.com

Desired outcome: Access my account again

Read full review of Course Hero and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
J
J
JanFer
IT
Nov 26, 2021 3:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I exactly have the same problem. Got locked out just in time for earnings to withdraw. It is as if they don't want to pay. Contcted many times in different platforms but got no response.

ComplaintsBoard
H
2:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero I am complaining about the documents that i uploaded my documents in course hero

Hello, I would like to delete my all documents that my upload in course hero.

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
O
11:44 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Copyright policy of our university

Reason for removal:
Violates the policy of our university regarding copyrights and they do not permit dissertation documents to be uploaded onto websites.I have uploaded notes from my university which have been asked to remove it immediately by the lecturer. All the notes I got from my university actually need to ask for consent from the owner since they are made for only university students. I have accidentally uploaded a few notes from my university into course hero and now I really need to remove them before there is action from the top level management of the university.

URL links of documents:

https://www.coursehero.com/u/file/75433618/DAN-FCL-ESSAYdocx/#question
https://www.coursehero.com/u/file/75433671/COMPOSITE-FILLING-STEPS-docx/#question
https://www.coursehero.com/u/file/75433643/PHYSIO-LEC-DEADLINESdocx/#question
https://www.coursehero.com/u/file/75433511/WRITTEN-COMPOSITE-FILLING-STEPS-docx/#question
https://www.coursehero.com/u/file/75433438/NOV-9docx/#question
https://www.coursehero.com/u/file/67530399/NEWW-NO-PICS-LAB-ACTdocx/#question
https://www.coursehero.com/u/file/67530551/Most-useful-objective-lenses-and-oculardocx/#question
https://www.coursehero.com/u/file/67530339/MODULE-1docx/#question
https://www.coursehero.com/u/file/67530326/M2-L1-Task-2reviewquestions-microlab-docx/#question
https://www.coursehero.com/u/file/67530333/Why-are-the-inoculated-plates-incubated-in-an-inverted-positiondocx/#question
https://www.coursehero.com/u/file/67530435/ORO-M4-L1-TASK-1-RQUESTIONS-MICROLABdocx/#question
https://www.coursehero.com/u/file/67530668/ORO-MICROBIALpdf/#question
https://www.coursehero.com/u/file/67530330/ORO-M4-L2-TASK-2-R-QUESTIONS-MICROLABdocx/#question
https://www.coursehero.com/u/file/67530311/ORO-POST-TASKS-Module-3-Lesson-1pdf/#question

https://www.coursehero.com/u/file/57891822/March-24-2020-A-History-of-Global-Politicsdocx/#question
https://www.coursehero.com/u/file/57891741/Enrollpdf/#question
https://www.coursehero.com/u/file/57891918/ABAYARIdocx/#question
https://www.coursehero.com/u/file/57891791/TEMPOROdocx/
https://www.coursehero.com/u/file/57891686/chem-dialysisdocx/
https://www.coursehero.com/u/file/57891875/Carbohydrates-are-biomolecules-that-are-composed-of-carbondocx/#question
https://www.coursehero.com/u/file/57891732/Carbohydrates-sugars-biochemistrydocx/#question

https://www.coursehero.com/file/60626366/OHLEC-ASSIGNMENTdocx/
https://www.coursehero.com/u/file/60625433/FINAL-BRAINpdf/#question
https://www.coursehero.com/file/60625713/Amelogenesispdf/
https://www.coursehero.com/file/60624954/ANALAB-SKULLdocx/
https://www.coursehero.com/file/60624222/ANALAB-MENINGESdocx/
https://www.coursehero.com/file/60624390/ANALEC-REVIEWERdocx/
https://www.coursehero.com/file/60624080/16-30-di-ako-sure-pacheckdocx/
https://www.coursehero.com/file/60621848/ORO-GATEWAYS-AND-COMMANDSdocx/
https://www.coursehero.com/file/60621629/ORO-INTERNETPROTOCOLSdocx/
https://www.coursehero.com/file/60621908/ORO-DOMAINNAMESYSTEMdocx/
https://www.coursehero.com/file/60621782/OROROLEOFMOBILEDEVICESINVIDEOdocx/

Kindly inform me if it was already deleted. Thank you.

Desired outcome: Kindly remove it as soon as possible.

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
7:17 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Please remove all my uploaded file on my course hero account

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. I have accidentally uploaded notes from my university into course hero and now I really need to remove before there are action from the top level management of the university. Really need to remove all of the documents from my account as soon as possible. Please help me. Please remove all the files that I uploaded here in course hero if not they going to expelled me.

Please delete/ remove all the files that I uploaded here in course hero, if not the school will expelled me this november.

Please remove as soon as possible.

Desired outcome: as soon as possible

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
Z
10:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Removing uploaded documents in my course hero account

I have uploaded notes from my university which have been asked to remove immediately by the lecturer. All the notes I got from my university which actually I need to ask for consent from the owner since it is made for only university students. I have accidentally uploaded a few notes from my university into course hero and now I really need to remove them before there is action from the top-level management of the university.

Desired outcome: To remove all uploaded files due to publicity

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
7:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Privacy issues

Please help me delete this files uploaded in coursehero, a hacker uploaded my files
https://www.coursehero.com/file/114648793/Elton-John-Demetita-UNIT-V-LEARNING-ACTIVITYdocx/
https://www.coursehero.com/file/114646804/Demetita-LearningActivity-2docx/
https://www.coursehero.com/file/114646964/Elton-John-Demetita-Learning-Activity-4docx/
https://www.coursehero.com/file/114647211/Elton-John-Demetita-Learning-Activity-5docx/
https://www.coursehero.com/file/114645816/HBO-Unit1-Activity4docx/
https://www.coursehero.com/file/114659219/Demetita-AIS-Activity2docx/
https://www.coursehero.com/file/114646285/Elton-John-Demetita-Econ-Dev-Assessment-for-Lesson-1docx/
https://www.coursehero.com/file/114647045/Elton-John-Demetita-UNIT-II-ACTIVITY-3-SOLVING-ETHICAL-DILEMMAdocx/
https://www.coursehero.com/file/116408321/Group-3-PMS-Unit-2-Monthly-Activitypdf/
https://www.coursehero.com/file/114650433/MR-Elton-John-Demetitadocx/
https://www.coursehero.com/file/116409863/Choose-the-best-Project-using-a-selection-tooldocx/
https://www.coursehero.com/file/114648932/Compliance-Matrix-for-Revisiondocx/
https://www.coursehero.com/file/116409962/Midterm-Assesmentdocx/?__chid=81aba3b3-5400-476f-a1a3-002c6f1ebd74

Desired outcome: Files to be deleted from course hero

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
6:24 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Complaint to delete all my uploads

This year, I uploaded documents without much thinking, and the majority of the documents I posted were not proofread since I simply clicked and clicked without checking each document. My personal information and also our school's information may spread out and my teacher's name is included in those files I'd like to erase all of my posted materials in order to prevent further misinformation and avoid copyright infringement lawsuits. Please do help me. I am hoping for your response. Thank you.

Desired outcome: Delete my uploaded files

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
11:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Request for removal of my uploaded documents

Good day! My account in course hero will soon be deactivated as well as the email used since it cannot be opened already. All of the documents were asked by my professors to be taken down. I am not comfortable with the fact that my personal information and my university's name and private/sensitive information of my professors are in these documents. I would like them removed because it was inappropriate for me to upload the files under the data privacy act. Please, I need these contents to be removed permanently from my account. Thank you

Desired outcome: uploaded documents be deleted

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
6:56 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Takedown my uploaded files

I am requesting to remove all the documents in my course hero account because I have accidentally uploaded notes and lab reports that need my university lecturer's consent. And I need to remove those documents before there is action from the top-level management of the university. I have asked the course hero to remove it, but no action has been taken yet. I need to remove all of the documents from my account as soon as possible. I'm humbly asking for your immediate response. Thank you.

here are the links:
https://www.coursehero.com/u/file/108996004/BIOCHEM-LAB-1docx/#question
https://www.coursehero.com/u/file/108995242/histo-circulatory-and-cardiovascularpdf/#question
https://www.coursehero.com/u/file/108995992/JAPAN-HEALTH-FINANCING-SYSTEM-GROUP-1pdf/#question
https://www.coursehero.com/u/file/99221586/ASSIGNMENT-FOR-LESSON-8docx/#question
https://www.coursehero.com/u/file/99221494/M9-Lymphatic-System-and-Immunitydocx/#question
https://www.coursehero.com/u/file/99221076/ANPHYD-MODULE-12docx/#question
https://www.coursehero.com/u/file/99220826/RECTION-PAPERdocx/#question
https://www.coursehero.com/u/file/109022703/BLOOD-AND-HEMOPOIESISpdf/#question
https://www.coursehero.com/u/file/99221749/M10-Respiratory-Systemdocx/#question
https://www.coursehero.com/u/file/99221794/anaphy-lab-screenshotsdocx/#question
https://www.coursehero.com/u/file/99221331/INTRO-and-CHAPTER-1-1docx/#question
https://www.coursehero.com/u/file/99221201/Oral-hygienedocx/#question
https://www.coursehero.com/u/file/99220865/ACTIVITIES-IN-POLISCIdocx/#question
https://www.coursehero.com/u/file/108997020/MT-LEC-ACT-1pdf/#question
https://www.coursehero.com/u/file/99221306/historydocx/#question
https://www.coursehero.com/u/file/99224863/MODULE-4-ACTIVITY-1-KITCHEN-GARDENdocx/#question
https://www.coursehero.com/u/file/99221219/M5-Muscular-System-BENDEVILdocx/#question
https://www.coursehero.com/u/file/99221170/module5docx/#question
https://www.coursehero.com/u/file/99220983/FINALS-MODULE-6-ACTIVITY-2pdf/#question
https://www.coursehero.com/u/file/99220974/FINALS-MODULE-6-ACTIVITY-1pdf/?__chid=40bfd97c-f609-4a36-9c8b-f7a4fc640aef#question
https://www.coursehero.com/u/file/99220906/FINALS-ACTIVITY-1-KITCHEN-GARDEN-PROGRESS-REPORT-3docx/#question

Desired outcome: Deleted files

Read full review of Course Hero
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
G
3:07 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Delete uploaded documents

Hi, I uploaded documents this year, 2021, without much of a thought and most documents I have uploaded haven't been proof read in which I just clicked and clicked without checking each document. I want to delete all my uploaded documents to further stop misinformation and to avoid copyright infringement cases. Please help me. Professors in our school are asking all students to remove any documents they have uploaded online. Please help me delete all of my uploaded documents. There are 8-10 documents in my account, and I want them all be deleted before anyone finds out about it and read it, and spreads misinformation. Please do help me.

Desired outcome: All my uploaded documents be deleted from my account

Read full review of Course Hero and 6 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
6 comments
Add a comment
B
B
Bikash101
Kathmandu, NP
Jun 01, 2022 6:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am requesting to remove all the documents in my course hero account because I have accidentally uploaded notes and lab reports that need my university lecturer's consent. And I need to remove those documents before there is action from the top-level management of the university.

View 0 more photos
C
C
cashei
Iloilo, PH
Apr 11, 2022 1:06 am EDT

I have uploaded notes from my university which has been asked to remove it immediately by the lecturer. All the notes i got from my university which actually i need to ask from consent from the owner since it are made for only university students. I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible. The name of the account is Lauralopez89 .

C
C
CountDinosaur1135
Urdaneta City, PH
Mar 13, 2022 4:00 am EDT

Hi, I uploaded documents this year, 2021, without much of a thought and most documents I have uploaded haven't been proof read in which I just clicked and clicked without checking each document. I want to delete all my uploaded documents to further stop misinformation and to avoid copyright infringement cases. Please help me. Professors in our school are asking all students to remove any documents they have uploaded online. Please help me delete all of my uploaded documents. There are 8-10 documents in my account, and I want them all be deleted before anyone finds out about it and read it, and spreads misinformation. Please do help me.

Desired outcome: All my uploaded documents be deleted from my account

T
T
tahirali
america, US
Dec 13, 2021 9:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am requesting to remove all the documents in my course hero account because I have accidentally uploaded notes and sensitive private data . All these files have been uploaded mistakenly here are list of documents in my account, and I want them all be deleted before anyone finds out about it and read it, and spreads misinformation. Please do help me and remove all the given documents urgently.

https://www.coursehero.com/file/65996205/Dr-Nausheen-Adnan-Exp-and-NOCdocx/
https://www.coursehero.com/u/file/63596227/236I-TY2019-2016-17-1st-Batch-Collegexls/#question
https://www.coursehero.com/u/file/63596310/2nd-prof-letterdocx/#question
https://www.coursehero.com/file/96132982/Agenda-Points-of-JKIMS-Meetingdocx/
https://www.coursehero.com/u/file/63596227/236I-TY2019-2016-17-1st-Batch-Collegexls/#question
https://www.coursehero.com/u/file/63596136/Maj-Ayesha-Niaz-Khandocx/#question
https://www.coursehero.com/u/file/63596037/Maj-Lubna-Noor-AP-Gynaedocx/#question
https://www.coursehero.com/u/file/63550943/Maj-Nasira-Sultana-SR-Radiodocx/#question
https://www.coursehero.com/u/file/63551306/4th-year-MBBS-time-table-week-03-only-4-subjdocx/#question
https://www.coursehero.com/sitemap/schools/126027-Karachi-Institute-of-Technology-and-Entrepreneurship/
https://www.coursehero.com/sitemap/schools/126027-Karachi-Institute-of-Technology-and-Entrepreneurship/courses/9274533-ENG11058/
https://www.coursehero.com/sitemap/schools/126027-Karachi-Institute-of-Technology-and-Entrepreneurship/courses/10389549-ENG1301/
https://www.coursehero.com/file/67973233/maj-lubna-noor-gynaedocx/
https://www.coursehero.com/file/66648174/Brig-Irfan-Bari-Dermadocx/
https://www.coursehero.com/file/67966968/lt-col-atif-imran-entdocx/
https://www.coursehero.com/file/67967136/Dr-Nuzhat-Aisha-Akramdocx/
https://www.coursehero.com/file/67967132/Maj-Yasir-Pathologydocx/
https://www.coursehero.com/file/65996351/Lt-col-Haseeb-Ahmeddocx/
https://www.coursehero.com/file/91123800/Exp-and-NOC-Prof-Shamsdocx/
https://www.coursehero.com/file/91123802/Maj-Habib-ur-Rehmandocx/
https://www.coursehero.com/file/91124307/Summaiya-Ikramdocx/
https://www.coursehero.com/file/91124406/Warning-letter-to-Dr-Fariyal-Jamildocx/
https://www.coursehero.com/file/91117088/Brig-Akmal-Reham-Professor-Surgerydocx/

https://www.coursehero.com/file/65995699/Telephone-Directory-New-Update-Listxlsx/
https://www.coursehero.com/file/74826632/Razeen-Fahaddocx/
https://www.coursehero.com/file/88006653/List-with-Reg-Nos-8-febxlsx/
https://www.coursehero.com/u/file/63550610/SCHEDULE-OF-FINAL-EXAMxlsx/#question
https://www.coursehero.com/u/file/63596227/236I-TY2019-2016-17-1st-Batch-Collegexls/#question
https://www.coursehero.com/u/file/63550301/Financial-Model-KIMS-2xlsx/#question
https://www.coursehero.com/u/file/63596031/Curriculum-Vatea-KK-uptodatedocx/#question
https://www.coursehero.com/u/file/63550943/Maj-Nasira-Sultana-SR-Radiodocx/#question
https://www.coursehero.com/u/file/63551306/4th-year-MBBS-time-table-week-03-only-4-subjdocx/#question
https://www.coursehero.com/u/file/63596233/New-skills-for-MATRIXdocx/#question
https://www.coursehero.com/u/file/63551084/Thesis-proposal-2docx/#question
https://www.coursehero.com/u/file/63550547/Final-paper-of-TDdocx/#question
https://www.coursehero.com/u/file/63550466/Exemption-Charges-Fee-Structurexlsx/#question
https://www.coursehero.com/u/file/63550259/job-application-form-JSMU-1doc/#question
https://www.coursehero.com/u/file/63596310/2nd-prof-letterdocx/#question
https://www.coursehero.com/u/file/63596136/Maj-Ayesha-Niaz-Khandocx/#question
https://www.coursehero.com/u/file/63550541/Final-paper-of-MEdocx/#question
https://www.coursehero.com/u/file/63596093/Curriculum-Vatea-for-accountsdocx/#question
https://www.coursehero.com/u/file/63549980/Adv-Final-Slides-for-sirpptx/?__chid=6713d0cd-0a3e-4b3b-a783-ae45932539b7#question
https://www.coursehero.com/u/file/63550271/New-Appointment-docx/?__chid=559d5a6d-9f94-4527-a153-2e9a7c9b7a00#question
https://www.coursehero.com/file/108806869/Faculty-Auth-According-to-TOE-20-Sep-2021-1xlsx/
https://www.coursehero.com/file/95241080/Assignment-No-2-For-Submissiondocx/
https://www.coursehero.com/file/90235714/Faculty-list-of-Uniform-person-kims-cmhxlsx/
https://www.coursehero.com/file/108894761/Updated-Uniform-Persons-list-18-Marchxlsx/
https://www.coursehero.com/file/91123084/Mumtazdocx/
https://www.coursehero.com/file/91130245/Dr-Sakhawat-Ali-NOCdocx/
https://www.coursehero.com/file/91124095/NOC-Dr-Khalid-Rehmandocx/
https://www.coursehero.com/file/90235714/Faculty-list-of-Uniform-person-kims-cmhxlsx/
https://www.coursehero.com/file/87461068/HR-Lists-1xlsx/
https://www.coursehero.com/file/108895237/1-a-Basic-Sciencesxlsx/
https://www.coursehero.com/file/87461068/HR-Lists-1xlsx/
https://www.coursehero.com/file/108806869/Faculty-Auth-According-to-TOE-20-Sep-2021-1xlsx/
https://www.coursehero.com/file/88006701/VP-fINAL-LIST-as-per-TOExlsx/
https://www.coursehero.com/file/88006653/List-with-Reg-Nos-8-febxlsx/
https://www.coursehero.com/file/108805916/Updated-Faculty-Listxlsx/
https://www.coursehero.com/file/88006701/VP-fINAL-LIST-as-per-TOExlsx/
https://www.coursehero.com/file/108895237/1-a-Basic-Sciencesxlsx/
https://www.coursehero.com/file/p2mpq9qa/1-Prof-Arshad-Ali-Professor-HoD-2-Dr-Amina-Saba-Awan-Assistant-Professor-3-Lt/
https://www.coursehero.com/file/p4r9sva/Medical-Officer-6-Dr-Warda-Afzal-Medical-Officer-7-Dr-Almas-Maqsood-Medical/
https://www.coursehero.com/file/88006653/List-with-Reg-Nos-8-febxlsx/
https://www.coursehero.com/file/67971965/Faculty-and-Admn-Staff-List-08042017xlsx/
https://www.coursehero.com/file/67971965/Faculty-and-Admn-Staff-List-08042017xlsx/
https://www.coursehero.com/file/p2mpq9qa/1-Prof-Arshad-Ali-Professor-HoD-2-Dr-Amina-Saba-Awan-Assistant-Professor-3-Lt/

https://www.coursehero.com/file/91117133/Asif-Nadeemdocx/
https://www.coursehero.com/file/91123695/lt-col-Rafat-Qamat-naqvi-surgerydocx/
https://www.coursehero.com/file/74826632/Razeen-Fahaddocx/
https://www.coursehero.com/file/65995034/Waseem-Resignationdocx/
https://www.coursehero.com/file/65995759/KIMS-Report-for-NUMS-Prospectusdocx/
https://www.coursehero.com/file/65996352/Col-Taqi-Hasan-Zaididocx/
https://www.coursehero.com/file/65996372/Dr-Mansoor-dilnawazdocx/
https://www.coursehero.com/file/65996543/Dr-Irfanullah-Lec-Anadocx/
https://www.coursehero.com/file/66000340/Attendance-Progress-Reportdocx/
https://www.coursehero.com/file/91130245/Dr-Sakhawat-Ali-NOCdocx/
https://www.coursehero.com/file/91124140/NOC-Dr-Fouzia-Khaliddocx/
https://www.coursehero.com/file/91124095/NOC-Dr-Khalid-Rehmandocx/
https://www.coursehero.com/file/91123802/Maj-Habib-ur-Rehmandocx/
https://www.coursehero.com/file/91124307/Summaiya-Ikramdocx/
https://www.coursehero.com/file/91124406/Warning-letter-to-Dr-Fariyal-Jamildocx/
https://www.coursehero.com/file/91123800/Exp-and-NOC-Prof-Shamsdocx/
https://www.coursehero.com/file/65995759/KIMS-Report-for-NUMS-Prospectusdocx/
https://www.coursehero.com/file/p6thtpi/Pakistani-Registrar-MBSS-NUST-Rawalpindi-Pakistan-2009-54400-7236306-3-Full/
https://www.coursehero.com/file/67971965/Faculty-and-Admn-Staff-List-08042017xlsx/
https://www.coursehero.com/file/65999858/1st-Merit-List-2018NUMSKIMSxlsx/
https://www.coursehero.com/file/67966968/lt-col-atif-imran-entdocx/
https://www.coursehero.com/file/67967132/Maj-Yasir-Pathologydocx/
https://www.coursehero.com/file/67967136/Dr-Nuzhat-Aisha-Akramdocx/
https://www.coursehero.com/file/67966899/NOC-Dr-Sundus-Ahmeddocx/
https://www.coursehero.com/file/65996351/Lt-col-Haseeb-Ahmeddocx/
https://www.coursehero.com/file/67973239/Durrshawardocx/
https://www.coursehero.com/file/65996115/Dr-Jariya-Asso-Prof-Biodocx/
https://www.coursehero.com/file/91123695/lt-col-Rafat-Qamat-naqvi-surgerydocx/
https://www.coursehero.com/file/91124078/Tax-Exception-Dr-Atif-Imran-Zahirdocx/
https://www.coursehero.com/file/95242738/12016-Sheraz-Organizational-Development-DrRizwana-Rasheed-and-DrSana-Arz-Bhutto-Fall-2020docx/
https://www.coursehero.com/file/67973233/maj-lubna-noor-gynaedocx/
https://www.coursehero.com/file/66634193/Col-Mohsin-Saif-cardiologistdocx/
https://www.coursehero.com/file/67973239/Durrshawardocx/
https://www.coursehero.com/file/63550943/Maj-Nasira-Sultana-SR-Radiodocx/
https://www.coursehero.com/file/63596136/Maj-Ayesha-Niaz-Khandocx/
https://www.coursehero.com/file/63550943/Maj-Nasira-Sultana-SR-Radiodocx/
https://www.coursehero.com/file/66648174/Brig-Irfan-Bari-Dermadocx/
https://www.coursehero.com/file/63596037/Maj-Lubna-Noor-AP-Gynaedocx/
https://www.coursehero.com/file/65996351/Lt-col-Haseeb-Ahmeddocx/
https://www.coursehero.com/file/90235714/Faculty-list-of-Uniform-person-kims-cmhxlsx/
https://www.coursehero.com/file/87461068/HR-Lists-1xlsx/
https://www.coursehero.com/file/108895237/1-a-Basic-Sciencesxlsx/
https://www.coursehero.com/file/88006653/List-with-Reg-Nos-8-febxlsx/
https://www.coursehero.com/file/88006701/VP-fINAL-LIST-as-per-TOExlsx/
https://www.coursehero.com/file/p2mpq9qa/1-Prof-Arshad-Ali-Professor-HoD-2-Dr-Amina-Saba-Awan-Assistant-Professor-3-Lt/
https://www.coursehero.com/file/67971661/Finance-Data-FIAxlsx/
https://www.coursehero.com/file/p6thtpi/Pakistani-Registrar-MBSS-NUST-Rawalpindi-Pakistan-2009-54400-7236306-3-Full/
https://www.coursehero.com/file/67974622/Attendance-Report-for-Tomorrowxlsx/
https://www.coursehero.com/u/file/63550259/job-application-form-JSMU-1doc/#question
https://www.coursehero.com/file/65999858/1st-Merit-List-2018NUMSKIMSxlsx/
https://www.coursehero.com/file/65999861/4TH-MERIT-LIST-KIMS-CONTACT-NOxlsx/

T
T
tahirali
america, US
Dec 13, 2021 9:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of tahirali

Please delete all the above documents from my course hero account.

C
C
Crizel Mae
Tacloban, US
Dec 11, 2021 10:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

please delete my uploaded files in my course hero account.

ComplaintsBoard
S
8:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Need accidental uploads to be taken down

I have contacted course hero several times asking them to remove the files that I accidentally uploaded. They contacted me and told me to tell them why I want them removed and to give them the URL. I have contacted them at least 4 times giving the reason which is that file was not meant to be uploaded because it has all of my classmates and professors information on it and it violates their rights. Not to mention we are not suppose to upload our school documents and I have been given a warning.
Til now I still have not heard from course hero nor have they removed the document. I really need you to take action and remove this file.

Desired outcome: Removal of files

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
7:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero Remove documents in my course hero account

I am requesting to remove all the documents in my course hero account because my cousin have accidentally uploaded note and lab reports that supposedly need a consent from my university lecturer. And I really need to remove those documents before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible. I'm humbly asking your immediate response. Thank you.

here are the link of my documents that need to be remove:
https://www.coursehero.com/file/116050783/R012-Exercise-9c-Anoos-Flores-Npdf/
https://www.coursehero.com/file/116049502/R012-Exercise-9a-Anoos-Flores-Npdf/
https://www.coursehero.com/file/116050091/R012-Exercise-9b-Anoospdf/
https://www.coursehero.com/file/116049967/Chem-1323-Exercise-1-Anoos-R280pdf/

Desired outcome: Removed or deleted all the documents in my course hero account

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
Y
9:19 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Course Hero has left an official reply on this complaint.

Course Hero DIS 9901A this is a dissertation course

October 21, 2021 I asked that files from Dis 9901A be removed as these course are part of a dissertation manuscript. I have been a member of Course Hero for many years and have never made a request to remove any documents. However, it is very important to have these documents removed. The links to documents are as follows:

https://www.coursehero.com/file/103234851/Chapter-1-draft-Significance-of-Study-Theoretical-Frameworkdocx/
https://www.coursehero.com/file/103234882/Chapter-1-draft-We
ek-3DG714-2docx/
https://www.coursehero.com/file/103234521/A-Qualitative-Study-into-the-Experiences-of-First-1docx/
https://www.coursehero.com/file/103234790/Chapter-1-draftdocx/
https://www.coursehero.com/file/103233967/BrackensY9901A-Chapter-1-Draft-Summarydg812docx/
https://www.coursehero.com/file/103234464/SoE-Applied-Doctoral-Proposal-Manuscript-ADP-ADM-Template-April-2021-5docx/

Desired outcome: I would like the files from the links above removed from Course Hero

Read full review of Course Hero
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Course Hero Reviews 0

Looks like Course Hero has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About Course Hero

Screenshot Course Hero
Course Hero is an online platform that provides students with access to a vast collection of study materials, including course notes, study guides, practice exams, and more. The platform is designed to help students improve their academic performance by providing them with the resources they need to succeed in their courses.

One of the key features of Course Hero is its extensive library of study materials. The platform has over 25 million course-specific study resources, including notes, study guides, and practice exams, that have been uploaded by students and educators from around the world. This vast collection of resources covers a wide range of subjects, from math and science to humanities and social sciences.

In addition to its study materials, Course Hero also offers a range of tools and features to help students improve their learning experience. For example, the platform has a Q&A section where students can ask and answer questions related to their courses. This feature allows students to collaborate with their peers and get help with difficult concepts.

Another key feature of Course Hero is its 24/7 tutor support. Students can connect with a tutor at any time of day or night to get help with their coursework. The platform also offers personalized study plans and progress tracking tools to help students stay on track and achieve their academic goals.

Overall, Course Hero is a valuable resource for students looking to improve their academic performance. With its vast collection of study materials, collaborative features, and personalized support, the platform provides students with the tools they need to succeed in their courses.
How to file a complaint about Course Hero?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Course Hero. Make it specific and clear, such as "Unauthorized Subscription Charge by Course Hero" or "Difficulty Accessing Paid Resources on Course Hero".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Course Hero. Mention specific issues such as problems with account access, billing disputes, content quality, customer service interactions, or any other relevant concerns. Include dates, any communication with the company, and the nature of the issue. If you attempted to resolve the problem, describe the steps you took and the responses received from Course Hero. Clearly articulate how this issue has personally affected you, whether it's financial loss, time wasted, or frustration experienced.

5. Attaching supporting documents: If you have any screenshots, receipts, emails, or other documents that can support your claim, attach them to your complaint. Be cautious not to include any sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Course Hero. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that all the information provided is accurate, clear, and complete. This will help others understand your situation and increase the chances of a satisfactory resolution.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Course Hero on ComplaintsBoard.com.

9. Post-Submission Actions: Following the submission of your complaint, keep an eye on your ComplaintsBoard.com account for any updates, responses, or further inquiries related to your complaint. Engage with any responses appropriately to facilitate the resolution process.

Overview of Course Hero complaint handling

Course Hero reviews first appeared on Complaints Board on Jan 20, 2012. The latest review Tutor account and funds was posted on Dec 1, 2024. The latest complaint My account was resolved on Oct 31, 2024. Course Hero has an average consumer rating of 4 stars from 1667 reviews. Course Hero has resolved 503 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.7
2074 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
    Click up if you have successfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (888) 634-9397 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number
    Media Contact
    +1 (650) 454-0742
    +1 (650) 454-0742
    Click up if you have successfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (650) 454-0742 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number
    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
  5. Course Hero social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 05, 2024
  7. View all Course Hero contacts
Course Hero Category
Course Hero is ranked 10 among 257 companies in the Online Learning Platforms category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.