Course Hero review: Request to reinstate tutor account, address pending earnings, and express concerns regarding account closure

First and foremost, I want to emphasize my deep disappointment and frustration regarding the closure of my tutor account. I firmly believe that the decision was unjust and based on incorrect grounds. The notification I received mentioned a violation of rights, yet no specific rights violation has been brought to my attention. This lack of clarity and transparency is deeply troubling and raises questions about the fairness of the decision-making process.

I kindly request a comprehensive review of my account activity, along with a detailed explanation of the specific violation(s) that allegedly led to its closure. I firmly believe in abiding by the policies and guidelines set forth by Course Hero, and I have always strived to provide valuable assistance to students within these parameters. Therefore, it is crucial for me to understand the exact reasons behind the closure in order to address any potential misunderstandings or concerns.

In addition to the reinstatement of my tutor account, I would also like to draw your attention to the pending earnings that were associated with it. As a dedicated tutor on the platform, I have invested significant time and effort into providing quality support to students. It is only fair that I receive appropriate compensation for the work I have completed. I kindly request that these earnings be promptly addressed and resolved.

I must express my deep disappointment and concern regarding the handling of this matter. The sudden closure of my account without a clear explanation or opportunity for resolution not only impacts me personally, but it also raises questions about the adherence to consumer rights and fair treatment of tutors on the Course Hero platform.

If this issue is not promptly and fairly resolved, I will have no choice but to escalate my concerns and take appropriate action. I will not hesitate to lodge a formal complaint with higher authorities in adherence to consumer rights and fair business practices. It is my hope that such drastic measures will not be necessary, and we can find a satisfactory resolution that upholds the principles of fairness and transparency.

I kindly request that you give urgent attention to this matter and provide me with an update on the status of my account reinstatement and the resolution of my pending earnings. I am eager to continue contributing to the Course Hero community and supporting students in their academic pursuits.

Thank you for your understanding and prompt action. I trust that you will handle this matter with the utmost professionalism and fairness.