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Course Hero

Course Hero review: My account

C
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11:49 am EDT
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I have been using this account for approximately 10 months and have always adhered to the guidelines and policies set forth by the platform. Throughout this time, I have not uploaded any copyrighted materials, nor have I engaged in any activities that would violate the terms of service. I utilized the unlocks that were permitted each month, ensuring that I remained compliant with all regulations. Despite my consistent efforts to follow the rules, I was surprised to find that my account has been banned today without any clear explanation. This situation is both frustrating and perplexing, as I believe I have conducted myself appropriately and have not engaged in any behavior that would warrant such a drastic action.

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Nov 01, 2024 6:05 am EDT
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1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

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Hello Chak Hong Chan,

Thank you for reaching out to us through Complaints Board. We're sorry to hear you're having trouble with your account. The quickest way to get help would be by phone, any time 24/7 by calling 888-634-9397. Or if calling is not an option, please fill out our customer support form for assistance: https://support.coursehero.com/hc/en-us..

Best,

Customer Support
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This complaint has been resolved automatically due to user's inactivity.

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  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
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    Media Contact
    +1 (650) 454-0742
    +1 (650) 454-0742
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    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
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  6. Jenny
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    Dec 05, 2024
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