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Bank of America

Bank of America review: Waiting time, unending transfers, no solution

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The worst by far. Received auto warning of a few fraudulent charges on credit card, spent hours holding until finally went to my local branch. They told me that they also would be on hold calling same customer number. Was told that they would make them aware. As I was walking out noticed a couple more charges arriving, went back in. Have spent multiple days trying to get this resolved after receiving letter that this matter is resolved. Charges are still at this time showing on my account. The worst service in the industry, I don’t think they care.

Recommendation: Use another provider.

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