Costco Wholesaleinsulting customer

X
This review was posted by
a verified customer
Verified customer

I went to costco nortgridge California store this morning. There was three kinds of cherries. I put two in my shopping cart and then. Tasted the thirty one from an opened box which only have got box left. Then an employee named Hugo. Just through that box to my shopping cart. Asked him why. He said that I was stealing. I told him that nobody would never call that stealing when people tasted one and bought two boxes. Then he saidas Costco's rule if I argued with him he would cancel my membership. Then I walked away to pay for my merchandise. This Hugo brought another employee to the cashier's table. I asked him what was that for. He said nothing. So was the grill who he brought with. Then the store manager came. I asked her what was that for. She didn't said nothing. I asked her if it's stealing. She said no. I also that if what Hugo told me was really a Costco's rule. She also said no. I then ask her to call Hugo to apologize to me. She refused. This is very funny. When you are cherries seller. You don't want to call somebody stealing when they taste one because they want to buy from you. Also. If Costco teach your employees to judge customers behavior. At least hire someone with lawyer license. Or actors who act better when they are lying.
I am a Costco member for 12 years. I believed in Costco. So then I be came a Costco shareholder. This guy really hurt that a lot. I also post this comment on your Twitter and Facebook page. I want a clear answer. If it was a stealing. I will burn my Costco card and never go there again. And I will turn myself in. If not, I want that guy apologize to my face. Btw, don't know why you hire a store manager like that. After people talked for 10 minutes. She didn't even know what happened. You can contact me at [protected]@gmail.com

insulting customer

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.